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"The staff were not very helpful. The front desk person didn't let us know that we had to put a parking pass in our car when he gave us our keys. We found out about the parking pass after we got to our room. So we had to go out to our car again! He was also not helpful when we told him the wifi was not working. The waffle maker was not functioning properly. The insides of the waffles were not cooked through."

"Good"

"Real nice place, would recommend"

"Easy airport shuttle "

"Room assigned at check-in had not been cleaned and bed was unmade. Desk staff apologized for inconvenience and immediately assigned substitute room after first inspecting it."

"Everything was worn out. "

"I didn’t even stay at this location when I was checking my in I was told the water park is separate completely and have to pay on top of paying for the room which the website has no information on that ! And they don’t have a pool for the hotel and they don’t have the park open only Saturday and Sundays ! Which again is not posted online. After trying to check in walking to the room they rushed after us telling us the room I booked and paid for already has a broken toliet and I will not be accommodated with the same kind of room I already paid for !!"

"The staff was great. Very helpful and friendly. I have stayed here in the past, but on this visit I could see the need for some major cleaning (staircase carpet}, refurbishment of aged furniture in the room, and replacement of water damaged ceiling tile throughout the facility. If my room is indicative of the condition of others, new mattresses are a must - I spent three nights sunk into the middle of my king bed due to the busted down softness. My key cards took me 6 to 8 tries every time I entered my room, even after asking for new cards. Perhaps new entry mechanisms or doors would be nice. I hope the new owner can restore he grand facade and shine to this facility. E"

"Gentleman at desk was very helpful and nice to me during my stay!"