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Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 559 out of 1156 reviews
5 - Excellent 48%
Rating 4 - Good. 281 out of 1156 reviews
4 - Good 24%
Rating 3 - Okay. 148 out of 1156 reviews
3 - Okay 13%
Rating 2 - Poor. 94 out of 1156 reviews
2 - Poor 8%
Rating 1 - Terrible. 74 out of 1156 reviews
1 - Terrible 6%

4.1/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

4.1/5

Eco-friendliness

3/5 Okay

Traveled with family
Charging customers $14/day to park after they just paid $300/night for a room is ridiculous.
Stayed 2 nights in May 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was a nice place. It did have some really weird stuff though, so here is a short list: -The rooms have glass walls. Like, the whole front wall is glass. In a hotel, I want security. This ain't it. You can at least lock the door to the internal room though. - The parking was 13 bucks. Not massive, but the room's rate was massively jacked already for an event. Like, almost double their general price for the room. Was kind of icing on the cake. -Kind of run down feeling. Care has been shown, but like in the elevators, you can see all the busted stone in the wall since it has a glass back wall. Overall, nice enough and I enjoyed my stay, but I wouldn't stay again if only for the massive window walls.
Stayed 1 night in May 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the atrium and openness and airiness. I also loved the suite. It was quiet and dark with drapes pulled. I enjoyed the whole experience.
Stayed 2 nights in May 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The look of this hotel was like being in New Orleans. Great look and feel. Unfortunately, happy hour food was subpar..as the vegetables offered were old and browning. Our room was excellent and except for the bedroom TV table that had a large piece of the veneer missing it was really nice. Great breakfast provided.
Stayed 2 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 3 nights in May 2022