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Staybridge Suites Austin NW, an IHG Hotel

Photo gallery for Staybridge Suites Austin NW, an IHG Hotel

Primary image
Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Balcony
Balcony
In-room safe, desk, iron/ironing board, free cribs/infant beds

Overview of Staybridge Suites Austin NW, an IHG Hotel

Staybridge Suites Austin NW, an IHG Hotel

3.0 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Social distancing
  • Sheets and towels washed at 140°F
Map
13087 Research Blvd., Austin, TX, 78750

Explore the area

  • Popular LocationLakeline Mall4 min drive
  • Popular LocationArboretum at Great Hills Mall8 min drive
  • Popular LocationThe Domain14 min drive
  • AirportAustin, TX (AUS-Austin-Bergstrom Intl.)26 min drive

Choose dates to view prices

About this area

Austin

Located in Austin, Staybridge Suites Austin NW, an IHG Hotel is in the entertainment district and near the airport. Barton Springs Pool and Teravista Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Volente Beach Water Park and Lee and Joe Jamail Texas Swimming Center. Austin Children's Museum and Thinkery are also worth visiting.
Visit our Austin travel guideOpens in a new window
Map

What's nearby

  • Lakeline Mall - 4 min drive
  • Arboretum at Great Hills Mall - 8 min drive
  • Hippie Hollow - 13 min drive
  • The Domain - 14 min drive
  • St. David's North Austin Medical Center - 14 min drive

Getting around

  • Lakeline Station - 6 min drive
  • Austin Station - 18 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 26 min drive

Restaurants

  • Papalote Taco House - 7 min walk
  • The Melting Pot - 12 min walk
  • DoubleDave's Pizza - 13 min walk
  • Jardin Corona Mexican Food - 13 min walk
  • Cheddar's - 14 min walk

About this property

Staybridge Suites Austin NW, an IHG Hotel

3-star hotel with free breakfast and 24-hour fitness center
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a business center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a meeting room, dry cleaning, and laundry facilities. Limited housekeeping is available.
Staybridge Suites Austin NW, an IHG Hotel offers 80 accommodations with safes and complimentary newspapers. Accommodations offer separate living rooms. LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on weekdays only.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Languages

Arabic, English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Free reception (select days)

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Separate living room

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (weekdays only)
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Conference space (840 square feet)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate living room

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Pet friendly
Pet friendly
Hotel
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Business friendly
Business friendly
Pool
Pool
Guest rating 4+
Guest rating 4+
3 star
3 star

Policies

Check-in

Check-in from 3 PM - 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay (maximum USD 150.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 40 lbs)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 150.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Staybridge Suites Aparthotel
Staybridge Suites Aparthotel Austin Nw
Staybridge Suites Austin Nw
Staybridge Suites Austin
Staybridge Suites Austin NW Hotel
Staybridge Suites Austin NW
Staybridge Suites Austin NW an IHG Hotel
Staybridge Suites Austin NW, an IHG Hotel Hotel
Staybridge Suites Austin NW, an IHG Hotel Austin
Staybridge Suites Austin NW, an IHG Hotel Hotel Austin

Frequently asked questions

Does Staybridge Suites Austin NW, an IHG Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at Staybridge Suites Austin NW, an IHG Hotel?

As of Aug 17, 2022, prices found for a 1-night stay for 2 adults at Staybridge Suites Austin NW, an IHG Hotel on Aug 29, 2022 start from $136.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Staybridge Suites Austin NW, an IHG Hotel pet-friendly?

Yes, Staybridge Suites Austin NW, an IHG Hotel allows dogs (limit 2 per room) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Staybridge Suites Austin NW, an IHG Hotel?

Self parking and extended parking are free at this property.

What time is check-in at Staybridge Suites Austin NW, an IHG Hotel?

Check-in is from 3 PM - 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Staybridge Suites Austin NW, an IHG Hotel?

Check-out is at noon.

Where is Staybridge Suites Austin NW, an IHG Hotel located?

Situated near the airport, this hotel is 3 mi (4.8 km) from Lakeline Mall and within 9 mi (15 km) of Lake Travis and The Domain. Arboretum at Great Hills Mall and Concordia University Texas are also within 9 mi (15 km).

Can I cancel my reservation for free at Staybridge Suites Austin NW, an IHG Hotel and receive a full refund?

Yes, Staybridge Suites Austin NW, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Staybridge Suites Austin NW, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 469 out of 758 reviews
5 - Excellent 62%
Rating 4 - Good. 166 out of 758 reviews
4 - Good 22%
Rating 3 - Okay. 58 out of 758 reviews
3 - Okay 8%
Rating 2 - Poor. 31 out of 758 reviews
2 - Poor 4%
Rating 1 - Terrible. 34 out of 758 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

3.8/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jul 2022

1/5 Terrible

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Check in had to wait more than an hour. They focus on caller on the phone over in person. Breakfast was aweful with drink machines out of order. Front desk personnel missing for hours. And finally no accountability.
Stayed 2 nights in Jun 2022

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I am still awaiting a response from Manager Ken himes since Saturday morning. Did not stay at the hotel more than 35, 40 minutes tops.
Stayed 3 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was attentive to my needs. Namely my room key mishaps. 😃
Stayed 2 nights in May 2022

5/5 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel with everything you need. I just wish the stuff was friendly. No rude behaviour but no interaction or smiles at all.
Stayed 2 nights in May 2022

5/5 Excellent

Stayed 2 nights in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was super clean and easy to get to. Bed was comfy. The only things that were a little annoying was there are no coke machines only the pantry. But no one was at the desk for like 3 hours when trying to buy something to drink from there. Also be prepared for a deposit that’s more than the room you paid for on Expedia. It’s been a week and it still hasn’t dropped off my account which is probably my bank issue but the fine print on this reservation through Expedia only says $25 deposit.
Stayed 1 night in May 2022

1/5 Terrible

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Staff was terrible with an attitude
Stayed 2 nights in May 2022

2/5 Poor

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We had t wait over 2 hours for one room and 4 for the other! Once we got our rooms they were not as clean as we expected they would be since we had to wait so long. There were burned out lights, roaches, dirty floors and not throughly cleaned. If we had wanted to stay in a place with those conditions, we would hav3e saved a lot of money and gone to a Motel 6! Very disappointed in Staybridge!
Stayed 1 night in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the room sizes and it was extremely quiet for being so close to the freeway. The breakfast was amazing and the pool was really clean. The staff were also very nice and accommodating. We will definitely stay here again!
Stayed 2 nights in Apr 2022