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Overview of Extended Stay America Austin - Downtown - Town Lake

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Blackout drapes, iron/ironing board, free WiFi, linens
Blackout drapes, iron/ironing board, free WiFi, linens
Blackout drapes, iron/ironing board, free WiFi, linens
Blackout drapes, iron/ironing board, free WiFi, linens

Extended Stay America Austin - Downtown - Town Lake

2.5 out of 5

3.5/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Kitchen
  • Parking Available
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationAnn W. Richards Congress Avenue Bridge9 min walk
    Popular LocationMoody Theater13 min walk
    Popular LocationAustin Convention Center17 min walk
    AirportAustin, TX (AUS-Austin-Bergstrom Intl.)14 min drive

Choose dates to view prices

Studio, 1 King Bed, Non Smoking

4.1/5 guest room rating
  • 298 sq ft
  • Sleeps 2
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking

3.7/5 guest room rating
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

3.6/5 guest room rating
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed, Non Smoking

4.1/5 guest room rating
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

About this area

Austin

Extended Stay America Austin - Downtown - Town Lake is located in Austin. The area's natural beauty can be seen at Lady Bird Lake and Zilker Park, while Moody Theater and Paramount Theater are cultural highlights. Check out an event or a game at Frank Erwin Center, and consider making time for Barton Springs Pool, a top attraction not to be missed. Kayaking offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby. Guests love the hotel's central location.
Popular Location

What's nearby

  • Ann W. Richards Congress Avenue Bridge - 9 min walk
  • Moody Theater - 13 min walk
  • Frost Bank Tower - 16 min walk
  • Austin Convention Center - 17 min walk
  • Rainey Street - 3 min drive

Getting around

  • Downtown Station - 2 min drive
  • Austin Station - 5 min drive
  • AirportAustin-Bergstrom Intl. Airport (AUS) - 14 min drive

Restaurants

  • Zax Pints and Plates — 3 min walk
  • Terry Black's BBQ — 7 min walk
  • Torchy's Tacos — 10 min walk
  • Lamberts — 11 min walk
  • Sway Thai — 11 min walk
View in a map

About this property

Extended Stay America Austin - Downtown - Town Lake

Austin hotel in South Congress, walk to South Congress Avenue
Self parking, coffee/tea in a common area, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, barbecue grills, and a picnic area are onsite. All 130 rooms have flat-screen TVs with cable channels and feature kitchens with refrigerators, stovetops, and microwaves. Free WiFi, coffee makers, and free local calls are among the other amenities available to guests. Housekeeping is available on request.
Extended Stay America Austin - Downtown - Town Lake offers 130 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (USD 5 per day)

Food and drink

  • Coffee/tea in common area(s)

Family friendly

  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)
Dogs and cats only
2 per room
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 5 per day
  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Extended Stay America Austin Downtown Town Lake
Extended Stay America Hotel Austin Downtown Town Lake
Extended Stay America Austin Downtown Town Lake Hotel
Extended Stay America Austin Downtown Town Lake
Hotel Extended Stay America Austin - Downtown - Town Lake Austin
Austin Extended Stay America Austin - Downtown - Town Lake Hotel
Hotel Extended Stay America Austin - Downtown - Town Lake
Extended Stay America Austin - Downtown - Town Lake Austin
Extended Stay America Hotel
Extended Stay America
Extended Stay America Austin - Downtown - Town Lake Hotel
Extended Stay America Austin - Downtown - Town Lake Austin
Extended Stay America Austin - Downtown - Town Lake Hotel Austin

Frequently asked questions

Can I cancel my reservation for free at Extended Stay America Austin - Downtown - Town Lake and receive a full refund?
Yes, Extended Stay America Austin - Downtown - Town Lake offers free cancellation on select room rates, because flexibility matters! Please refer to Extended Stay America Austin - Downtown - Town Lake cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Extended Stay America Austin - Downtown - Town Lake?
As of Jan 27, 2021, prices found for a 1-night stay for 2 adults at Extended Stay America Austin - Downtown - Town Lake on Feb 17, 2021 start from $72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Extended Stay America Austin - Downtown - Town Lake pet-friendly?
Yes, Extended Stay America Austin - Downtown - Town Lake allows cats and dogs (limit 2 per room). There's a fee of USD 25 per pet, per day.
How much is parking at Extended Stay America Austin - Downtown - Town Lake?
Self parking is available for USD 5 per day.
What time is check-in at Extended Stay America Austin - Downtown - Town Lake?
Check-in is from 3 PM - midnight.
What time is check-out at Extended Stay America Austin - Downtown - Town Lake?
Check-out is at 11 AM.
Where is Extended Stay America Austin - Downtown - Town Lake located?
Located in South Congress, this hotel is within a 10-minute walk of Long Center for the Performing Arts, South Congress Avenue, and Lady Bird Lake. Sixth Street and Austin Convention Center are also within 1 mi (2 km). Downtown Station is 21 minutes by foot and Austin Station is 23 minutes.
3.5
Good
Rating 5 - Excellent. 222 out of 997 reviews
5 - Excellent 22%
Rating 4 - Good. 352 out of 997 reviews
4 - Good 35%
Rating 3 - Okay. 184 out of 997 reviews
3 - Okay 18%
Rating 2 - Poor. 136 out of 997 reviews
2 - Poor 14%
Rating 1 - Terrible. 103 out of 997 reviews
1 - Terrible 10%

3.6/5

Cleanliness

3.7/5

Staff & service

3.3/5

Amenities

3.4/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, property conditions & facilities
No breakfast and not much staff working when you need to talk to someone
Stayed 2 nights in Dec 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service
Cleanses an front desk check in was fast an very kind
Stayed 1 night in Dec 2020

3/5 Okay

Traveled with partner
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Quiet dislikes staff rude and unprofessional, not very informative about rules or when rooms get cleaned
Stayed 3 nights in Dec 2020

1/5 Terrible

Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities
Staff was great. It is not their fault that people smoke in non smoking rooms/ building. I reported the incident 3 times, smoking cigarette smell came through the vents into my room.
Stayed 5 nights in Dec 2020

2/5 Poor

Business traveler
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff Memeber brianna was very helpful and informative.. But the room that i was in horrible very unclean ther was hair and food left everywhere the front door as ypu walked into the building was hanging off... My Floors were disgusting i had to clean my own bathtub and Sinks .. Ants were everywhere in the Kitchennet... My AC made horrible noise all night ..to top it off the night audit lady who wore glasses was entierly rude... And couldnt Have basic Human interactions without Making rude and Inconsiderate Remarks and Gesture.. And all i wanted was a NEW AND MAGNITIZED KEY.. I DIDNT EVEN SLEEP ON MY BED BECAUSE THE ROOM WAS JUST DISGUSTING TO WJERE I HAD TO BUY MY OWN TIDE DETERGENT AND USE IT TO CLEAN THE SHOWER JUST TO FEEL AT EASE.... AND THIS WAS ALLL ON CHRIStmas eve in a TOURIST PART OF AUSTIN TEXAS... IM JUST VERY UMHAPPY WHERE I WAS PLACED
Stayed 1 night in Dec 2020

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