Hilton Garden Inn Austin Downtown/Convention Center

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Overview of Hilton Garden Inn Austin Downtown/Convention Center

Hilton Garden Inn Austin Downtown/Convention Center

3.5 out of 5

3.9/5 Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Individually-wrapped food options
500 N Interstate 35, Austin, TX, 78701

Explore the area

  • Popular LocationSixth Street1 min walk
  • AirportAustin, TX (AUS-Austin-Bergstrom Intl.)15 min drive
  • Popular LocationThe Domain21 min drive
  • Popular LocationLake Travis28 min drive

Choose dates to view prices

About this area

Austin

Located in Austin, Hilton Garden Inn Austin Downtown/Convention Center is connected to the convention center. The area's natural beauty can be seen at Waterloo Park and Zilker Park, while Austin Children's Museum and Long Center for the Performing Arts are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Frank Erwin Center or Darrell K. Royal - Texas Memorial Stadium.

What's nearby

  • Sixth Street - 1 min walk
  • Rainey Street - 9 min walk
  • Austin Convention Center - 11 min walk
  • The Domain - 21 min drive
  • Lake Travis - 28 min drive

Getting around

  • Austin Station - 8 min drive
  • Downtown Station - 8 min walk
  • Austin-Bergstrom International Airport (AUS) - 14 min drive

Restaurants

  • Koriente — 4 min walk
  • Daruma Ramen — 4 min walk
  • Casino El Camino — 4 min walk
  • Emo's — 4 min walk
  • Coyote Ugly — 5 min walk

About this property

Hilton Garden Inn Austin Downtown/Convention Center

Pet-friendly hotel connected to the convention center in Austin with restaurant
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Other amenities include a coffee shop/café, WiFi in public areas, and valet parking. All 254 rooms feature comforts like premium bedding and down comforters, while conveniences include refrigerators and microwaves. Free wired Internet and WiFi are standard, as are TVs with cable channels.
Hilton Garden Inn Austin Downtown/Convention Center offers 254 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wired Internet access. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95), Free wired Internet
  • Available in some public areas: WiFi (USD 9.95)

Parking and transportation

  • Valet parking on site (USD 49 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: USD 13 for adults and USD 13 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Family friendly

  • Highchair
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English

Business services

  • Business center
  • Conference space (15000 square feet)
  • Meeting rooms - 11

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 42-inch TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - noon
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 13 for adults and USD 13 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Valet parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Austin Downtown/Convention Center
Hilton Garden Inn Downtown/Convention
Hilton Garden Inn Downtown/Convention Hotel
Hilton Garden Inn Downtown/Convention Hotel Austin Center
Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hilton Garden Inn Downtown/Convention Center Hotel
Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hotel Hilton Garden Inn Austin Downtown/Convention Center Austin
Austin Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hotel Hilton Garden Inn Austin Downtown/Convention Center
Hilton Garden Inn Austin Downtown/Convention Center Austin
Hilton Garden Inn Downtown/Convention Center Hotel
Hilton Garden Inn Downtown/Convention Center
Hilton Convention Center
Hilton Garden Inn Austin Downtown Convention Center
Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hilton Garden Inn Austin Downtown/Convention Center Austin
Hilton Garden Inn Austin Downtown/Convention Center Hotel Austin

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 413 out of 977 reviews
5 - Excellent 42%
Rating 4 - Good. 302 out of 977 reviews
4 - Good 31%
Rating 3 - Okay. 127 out of 977 reviews
3 - Okay 13%
Rating 2 - Poor. 70 out of 977 reviews
2 - Poor 7%
Rating 1 - Terrible. 65 out of 977 reviews
1 - Terrible 7%

4.3/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for gameday
Stayed 2 nights in Sep 2021

5/5 Excellent

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly there was nothing that I didn’t like. Personally I loved the hotel. I am always hesitant about hotels since the world pandemic but the Hilton garden inn downtown/ convention exceed my expectations! As soon as we got there the valet person ( didn’t get a name) greated us and helped me get stuff out of my vechicle (I pack heavy 😩) , at front desk we were greeted by Leon.. friendly man! As soon as we get into the room it smelled like “clean” which was good! Bed, restroom, desk was clean! We asked for room service… Rosario was such a friendly nice lady enjoyed the conversation with her! ❤️ When we needed to step out and get out vehicle the valet was quick to get out vechicle down! We thought maybe 10 min or so but nope these men are quick! Even on checkout day which was today it was pretty busy but these guys are quick you see them running up to the garage to get the vehicles! My boyfriend and I really enjoyed this hotel, good location as well. Definitely do plan on staying here again!
Stayed 1 night in Sep 2021

3/5 Okay

Traveled with group
Liked: Cleanliness
very old hotel. even the elevators get stuck and the staff wasn't very friendly. didnt even provide basic stuff like toilet paper and towels till you called and asked for it
Stayed 3 nights in Sep 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Love this property and the staff was absolutely the best!!
Stayed 3 nights in Sep 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The elevator system is a an absolute pain!
Stayed 2 nights in Aug 2021