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Hilton Garden Inn Austin Downtown/Convention Center

Photo gallery for Hilton Garden Inn Austin Downtown/Convention Center

Reception
Premium bedding, down comforters, in-room safe, blackout drapes
Premium bedding, down comforters, in-room safe, blackout drapes
View from room
Premium bedding, down comforters, in-room safe, blackout drapes

Overview of Hilton Garden Inn Austin Downtown/Convention Center

Hilton Garden Inn Austin Downtown/Convention Center

3.5 star property

7.8/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
500 N Interstate 35, Austin, TX, 78701

Explore the area

  • Popular LocationSixth Street1 min walk
  • Popular LocationUniversity of Texas at Austin15 min walk
  • Popular LocationLady Bird Lake17 min walk
  • AirportAustin, TX (AUS-Austin-Bergstrom Intl.)14 min drive

Room options

About this area

Austin

Located in Downtown Austin neighborhood, Hilton Garden Inn Austin Downtown/Convention Center is connected to the convention center. Travelers eager for a bit of culture can stop by Long Center for the Performing Arts, while those wishing to experience the area's natural beauty can explore Waterloo Park and Zilker Park. Looking to enjoy an event or a game while in town? See what's happening at Circuit of the Americas or Longhorn baseball.

What's nearby

  • Sixth Street - 1 min walk
  • Rainey Street - 9 min walk
  • Austin Convention Center - 11 min walk
  • University of Texas at Austin - 15 min walk
  • Lady Bird Lake - 17 min walk

Getting around

  • Downtown Station - 8 min walk
  • Austin Station - 9 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 15 min drive

Restaurants

  • Pueblo Viejo - 4 min walk
  • El Sol Y La Luna - 4 min walk
  • Koriente - 4 min walk
  • Casino El Camino - 4 min walk
  • Emo's - 4 min walk

About this property

Hilton Garden Inn Austin Downtown/Convention Center

3.5-star hotel near University of Texas at Austin
Austin Convention Center and Sixth Street are located near Hilton Garden Inn Austin Downtown/Convention Center, which provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as a 24-hour gym and a business center.
Other perks at this hotel include:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and express check-out
  • Smoke-free premises, ATM/banking services, and multilingual staff
  • A banquet hall, coffee/tea in the lobby, and luggage storage
  • Guest reviews say good things about the helpful staff and location
Room features
All 254 rooms have comforts such as premium bedding and air conditioning, as well as perks like free Internet access and safes. Guest reviews speak well of the clean, comfortable rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch HDTVs with premium channels
  • Refrigerators, microwaves, and highchairs

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property

Safety measures

Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95), Free wired Internet
  • Available in some public areas: WiFi (USD 9.95)

Parking and transportation

  • Valet parking on site (USD 52 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: USD 13 for adults and USD 13 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Highchair
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Conference space (15000 square feet)
  • Meeting rooms - 11

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Phone accessibility kit
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 42-inch TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: USD 13 for adults and USD 13 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Valet parking fee: USD 52 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the spa tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

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Frequently asked questions

Does Hilton Garden Inn Austin Downtown/Convention Center have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hilton Garden Inn Austin Downtown/Convention Center?

As of Dec 3, 2022, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Austin Downtown/Convention Center on Dec 16, 2022 start from $110.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Austin Downtown/Convention Center pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 per room). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Austin Downtown/Convention Center?

Valet parking is available for USD 52 per night.

What time is check-in at Hilton Garden Inn Austin Downtown/Convention Center?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hilton Garden Inn Austin Downtown/Convention Center?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hilton Garden Inn Austin Downtown/Convention Center located?

Located in Downtown Austin, this hotel is within a 15-minute walk of Austin Convention Center, Waterloo Park, and Austin Children's Museum. University of Texas at Austin and Texas State Capitol are also within 1 mi (2 km). Downtown Station is 8 minutes by foot and Plaza Saltillo Station is 12 minutes.

Can I cancel my reservation for free at Hilton Garden Inn Austin Downtown/Convention Center and receive a full refund?

Yes, Hilton Garden Inn Austin Downtown/Convention Center offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Garden Inn Austin Downtown/Convention Center cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

7.8

Good

Rating 10 - Excellent. 440 out of 1000 reviews" "
" "10 - Excellent 44%
Rating 8 - Good. 279 out of 1000 reviews" "
" "8 - Good 28%
Rating 6 - Okay. 125 out of 1000 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 80 out of 1000 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 76 out of 1000 reviews" "
" "2 - Terrible 8%

8.4/10

Cleanliness

8.4/10

Staff & service

7.3/10

Amenities

8.1/10

Property conditions & facilities

8.1/10

Eco-friendliness

6/10 Okay

Debra
Traveled with family
Disliked: Amenities, property conditions & facilities
Toilet needs new flapper valve as it’s running and wasting water. No heat as heater not working.

6/10 Okay

Steve
Traveled with family
Liked: Cleanliness
Room was nice, but it was a cold day and the heat didn't work. There was no engineer on duty, so they moved us to another room. Also, the valet parking system at check-in was confusing and frustrating, especially with short staff. No problem at all with any of the valet staff and nor problem at all with any of the check-in staff.
Stayed 1 night in Nov 2022

4/10 Poor

Erich
Disliked: Cleanliness
LOCATION IS GREAT. CLEANLINESS AND SERVICE WAS AWFULL.
Stayed 3 nights in Nov 2022

4/10 Poor

Jeffrey
Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Outdated bathroom, tiles on shower broken, hot water wasn’t hot, handicapped bath created large amounts of water on over the bathroom floor.
Stayed 4 nights in Nov 2022

8/10 Good

Becky
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was within walking distance of the University of Texas.
Stayed 2 nights in Nov 2022

10/10 Excellent

Rebekah
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property
Stayed 3 nights in Oct 2022

8/10 Good

Alexis
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to pretty much everything and a quick 20 minute Uber from the airport
Stayed 2 nights in Oct 2022

8/10 Good

Derrick
Liked: Cleanliness, property conditions & facilities
The view from the restaurant on the top floor is great. However, the breakfast was very bad and very expensive. I should have walked to iHop
Stayed 3 nights in Oct 2022

8/10 Good

Monica
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. There was a slight problem that the management quickly and appropriately addressed. Location was close to several music and resturant venues.
Stayed 4 nights in Oct 2022

8/10 Good