Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel

Photo gallery for Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel

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Outdoor pool, open 8:00 AM to 10:00 PM, free cabanas, sun loungers
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel

Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel

2.5 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
10711 N Research Blvd, Austin, TX, 78759

Explore the area

  • Popular LocationLady Bird Lake12 min drive
  • Popular LocationSixth Street16 min drive
  • AirportAustin, TX (AUS-Austin-Bergstrom Intl.)20 min drive
  • Popular LocationLake Travis20 min drive

Choose dates to view prices

About this area

Austin

Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel is located in Gateway, a neighborhood in Austin, and is in the entertainment district. The area's natural beauty can be seen at Lake Austin and Lady Bird Lake, while Moody Theater and Paramount Theater are cultural highlights. Check out an event or a game at Darrell K. Royal - Texas Memorial Stadium, and consider making time for Barton Springs Pool, a top attraction not to be missed.

What's nearby

  • Arboretum at Great Hills Mall - 13 min walk
  • The Domain - 8 min drive
  • Lady Bird Lake - 12 min drive
  • Sixth Street - 16 min drive
  • Lake Travis - 20 min drive

Getting around

  • Kramer Station - 4 min drive
  • Austin Station - 12 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 20 min drive

Restaurants

  • Twin Lion - 6 min walk
  • Saltgrass Steak House - 6 min walk
  • Truluck's Seafood-Steak-Crabhouse - 8 min walk
  • Manuel's - 11 min walk
  • BRIO Tuscan Grille - 11 min walk

About this property

Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel

Austin hotel in Gateway, near Arboretum at Great Hills Mall
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a 24-hour business center, a spa tub, and coffee/tea in a common area. All 110 rooms offer free WiFi and free wired Internet, flat-screen TVs with digital channels, and comforts like pillowtop beds and premium bedding. Other amenities available to guests include sitting areas, refrigerators, and microwaves.
Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel offers 110 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Free area shuttle up to 5 miles

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Free reception (select days)
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms - 2

Outdoors

  • BBQ grill(s)
  • Free pool cabanas
  • Picnic area
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Arboretum
Holiday Inn Express Austin NW Arboretum Area
Holiday Inn Express NW Arboretum
Holiday Inn Express NW Arboretum Hotel
Holiday Inn Express NW Arboretum Hotel Austin Area
Holiday Inn Express Austin NW Arboretum Area Hotel
Holiday Inn Express Arboretum Area Hotel
Holiday Inn Express Arboretum Area
Holiday Inn Express Suites Austin NW Arboretum Area
Inn Express Arboretum Area
Holiday Inn Express Suites Austin NW Arboretum Area

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 672 out of 994 reviews
5 - Excellent 68%
Rating 4 - Good. 248 out of 994 reviews
4 - Good 25%
Rating 3 - Okay. 39 out of 994 reviews
3 - Okay 4%
Rating 2 - Poor. 18 out of 994 reviews
2 - Poor 2%
Rating 1 - Terrible. 17 out of 994 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.2/5

Eco-friendliness

4/5 Good

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located for what we needed to do in Austin. The property was wonderful. The continental breakfast was great. My 2 complaints are that we booked a King, but we’re given 2 Queens. Also, the pool was outside and cold, but there was a hot tub that we could get into. Minor complaints for an overall great experience.
Stayed 2 nights in Apr 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good
Stayed 1 night in Apr 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and nice facilities. Only issue is that Front desk personnel seemed to be busy with other tasks and exuded a “cold” reception to timely assisting patrons at the front desk.
Stayed 2 nights in Mar 2022

2/5 Poor

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The walls are PAPER thin and groups that were coming back from the bar at 2-3 am partied until 4-5 am and kept us up. We could hear every word, laugh, step, etc around us and above us. I knew that the front desk would not compensate us because we had used Expedia for booking so I didn’t even bother asking. And sadly, in this day and age, you can’t ask people to be quiet or be respectful for fear of your life! We will never stay here again.
Stayed 2 nights in Mar 2022

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was more than expected.
Stayed 1 night in Mar 2022