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Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel

2.5 star property
Hotel with free breakfast, near Arboretum at Great Hills Mall

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel

Outdoor pool, free cabanas, sun loungers
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Free daily buffet breakfast
Fitness facility

Reviews

9.2

Wonderful

Popular amenities

  • Breakfast included
  • Hot Tub
    Hot TubHot Tub
  • Pool
    PoolPool
  • Housekeeping
    HousekeepingHousekeeping
  • Gym
    GymGym
  • Laundry
    LaundryLaundry

Check-in time

3:00 PM

Check-out time

11:00 AM
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About the neighborhood

Map
10711 N Research Blvd, Austin, TX, 78759

What's nearby

  • Arboretum at Great Hills Mall - 12 min walk
  • Q2 Stadium - 3 min drive
  • Domain Northside - 4 min drive
  • St. David's North Austin Medical Center - 5 min drive
  • Apple Inc. - 6 min drive

Getting around

  • Kramer Station - 4 min drive
  • Austin Station - 29 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 20 min drive

Restaurants

  • ‪Chick-Fil-A - ‬4 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪The Cheesecake Factory - ‬18 min walk

About this property

Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel

Hotel located in Gateway
Located close to Arboretum at Great Hills Mall, Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel provides a free breakfast buffet, a free manager's reception, and a terrace. For some rest and relaxation, visit the spa tub. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a 24-hour gym.
Other perks include:
  • Swimming pool with free cabanas and sun loungers
  • Free self parking
  • A free area shuttle, an area shuttle, and an outdoor pool
  • Express check-out, multilingual staff, and ATM/banking services
  • Guest reviews give top marks for the helpful staff
Room features
All 110 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and separate sitting areas. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 42-inch flat-screen TVs with premium channels
  • Separate sitting areas, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 mi
  • Area shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from July 21 2024 to August 11 2024 (completion date subject to change). The following areas are affected:
  • Front desk
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Arboretum
Holiday Inn Express Austin NW Arboretum Area
Holiday Inn Express NW Arboretum
Holiday Inn Express NW Arboretum Hotel
Holiday Inn Express NW Arboretum Hotel Austin Area
Holiday Inn Express Austin NW Arboretum Area Hotel
Holiday Inn Express Arboretum Area Hotel
Holiday Inn Express Arboretum Area
Holiday Inn Express Suites Austin NW Arboretum Area
Inn Express Arboretum Area
Holiday Inn Express Suites Austin NW Arboretum Area

Frequently asked questions

Does Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel have a pool?

Yes, this property has an outdoor pool. Pool access starts at 8:00 AM.

How much does it cost to stay at Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel on Aug 4, 2024 start from $99.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel located?

Located in Gateway, this hotel is 0.6 mi (1 km) from Arboretum at Great Hills Mall and within 3 mi (5 km) of Domain Northside and Q2 Stadium. J. J. Pickle Research Campus and Apple Inc. are also within 3 mi (5 km).

Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 695 out of 1001 reviews" "
Rating 8 - Good. 228 out of 1001 reviews" "
Rating 6 - Okay. 35 out of 1001 reviews" "
Rating 4 - Poor. 25 out of 1001 reviews" "
Rating 2 - Terrible. 18 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services
Stayed 2 nights in Jul 2024

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really pleasant stay. Super friendly and helpful staff - day and night!! For a crowded place, it was impressively quiet! First room smelled like smoke and they were quick and happy to move us to a different room. Very accommodating in a variety of ways. Walkable food options and other big stores nearby.
Stayed 1 night in Jul 2024

10/10 Excellent

Omid, HOUSTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, the view on top floor was great, and the staff has been very helpful! Will come back again.
Stayed 1 night in Jul 2024

10/10 Excellent

Terrell

Love it every time
Stayed 1 night in Jul 2024

10/10 Excellent

Marylee, Oklahoma City

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend!! Nice clean, friendly great customer service loved breakfast!!! Will definitely stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Terrell

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the comfortable beds
Stayed 1 night in Jul 2024

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are clean and the staff is helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Sereyrath

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staffs and happy hours!
Stayed 3 nights in Jun 2024

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Edy clean and safe
Stayed 2 nights in Jun 2024

10/10 Excellent

Kristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was right off from the elevator;the least ran out of towels for a few pool area
Stayed 2 nights in Jun 2024

10/10 Excellent

Randall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and convenient location to Austin’s Domain and Arboretum districts.
Stayed 1 night in Jun 2024

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean awesome pool and hot tub very nice employees
Stayed 1 night in Jun 2024

10/10 Excellent

Sandra

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it all!!
Stayed 1 night in Jun 2024

10/10 Excellent

CARLOS, San Antonio

Stayed 1 night in May 2024

4/10 Poor

Roly

Traveled with family
Liked: Staff & service
Disliked: Amenities
.
Stayed 1 night in Jun 2024

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfy king size bed yay!
Stayed 1 night in Jun 2024

10/10 Excellent

Karent

Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff! Second time staying there and I will be back!
Stayed 8 nights in May 2024

2/10 Terrible

Brenda

Stayed 3 nights in May 2024

10/10 Excellent

Andrea

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very welcoming. The breakfast was well stocked. Price per night is on the high side. Our room was comfortable but people above our room were very noisy walking around their room 2:00 am.
Stayed 1 night in May 2024

8/10 Good

David, Laredo

Traveled with family
Liked: Cleanliness, staff & service
Excellent service, but the elevator was out of order, staff was offering gratuities from the pantry to compensate.
Stayed 1 night in May 2024

10/10 Excellent

Carol

Stayed 3 nights in Mar 2024

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all around
Very clean, bedding was fabulous, service was very good.
Stayed 1 night in Apr 2024

8/10 Good

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Apr 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5