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Overview of Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel

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Featured Image
Outdoor pool, open 8:00 AM to 10:00 PM, free cabanas, sun loungers
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel

2.5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationLady Bird Lake12 min drive
    Popular LocationSixth Street16 min drive
    AirportAustin, TX (AUS-Austin-Bergstrom Intl.)20 min drive
    Popular LocationLake Travis22 min drive

Choose dates to view prices

About this area

Austin

Located in Austin, Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel is in the entertainment district. The area's natural beauty can be seen at Lake Austin and Lady Bird Lake, while Bob Bullock Texas State History Museum and Moody Theater are cultural highlights. Check out an event or a game at Frank Erwin Center, and consider making time for Barton Springs Pool, a top attraction not to be missed.
Popular Location

What's nearby

  • Arboretum at Great Hills Mall - 13 min walk
  • The Domain - 8 min drive
  • Lady Bird Lake - 12 min drive
  • Sixth Street - 16 min drive
  • Lake Travis - 22 min drive

Getting around

  • Kramer Station - 6 min drive
  • Austin Station - 12 min drive
  • Austin-Bergstrom International Airport (AUS) - 20 min drive

Restaurants

  • SaltGrass Steakhouse — 6 min walk
  • Manuel's — 10 min walk
  • BRIO Tuscan Grille — 11 min walk
  • Estancia Brazilian Steakhouse — 13 min walk
  • The Cheesecake Factory — 13 min walk

About this property

Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel

Austin hotel in Gateway with free breakfast and free area shuttle
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a spa tub, a 24-hour business center, and coffee/tea in a common area. All 110 rooms offer free WiFi and free wired Internet, flat-screen TVs with digital channels, and comforts like pillowtop beds and premium bedding. Other amenities available to guests include sitting areas, refrigerators, and microwaves.
Holiday Inn Express & Suites Austin NW - Arboretum Area, an IHG Hotel offers 110 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Free area shuttle up to 5 miles

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Free reception (select days)
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms - 2

Outdoors

  • BBQ grill(s)
  • Free pool cabanas
  • Picnic area
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from March 1 2021 to June 1 2021 (dates subject to change):
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Arboretum
Holiday Inn Express Austin NW Arboretum Area
Holiday Inn Express NW Arboretum
Holiday Inn Express NW Arboretum Hotel
Holiday Inn Express NW Arboretum Hotel Austin Area
Holiday Inn Express Austin NW Arboretum Area Hotel
Holiday Inn Express Arboretum Area Hotel
Holiday Inn Express Arboretum Area
Holiday Inn Express Suites Austin NW Arboretum Area
Inn Express Arboretum Area
Holiday Inn Express Suites Austin NW Arboretum Area

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 685 out of 986 reviews
5 - Excellent 69%
Rating 4 - Good. 243 out of 986 reviews
4 - Good 25%
Rating 3 - Okay. 33 out of 986 reviews
3 - Okay 3%
Rating 2 - Poor. 10 out of 986 reviews
2 - Poor 1%
Rating 1 - Terrible. 15 out of 986 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

1/5 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room
Stayed 1 night in May 2021

1/5 Terrible

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Old and dirty! Never staying here again!
Stayed 1 night in Apr 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water pressure in the room was horrible, other than that it was good
Stayed 1 night in Apr 2021

4/5 Good

Stayed 1 night in Apr 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People who worked here were fantastic. Location was great right next door to a Costco and restaurants close too. The room was great. The only thing that wasn’t good was the pool was FREEEEZING and there was a picture of a hot tub that was FREEZING too. We did choose this place because of the pool. We really wanted a staycation to use a pool. 😢
Stayed 1 night in Apr 2021