Located in Downtown District, a neighborhood in Banff, this vacation home is in the mountains and in a national park. Banff Gondola and Mount Norquay Ski Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Upper Hot Springs and Banff National Park. Looking to enjoy an event or a game while in town? See what's going on at Canmore Recreation Centre, or consider a night out at Banff International Research Station. Enjoy the great outdoors with hiking/biking trails, ziplining, and rock climbing, or hop on a bike rental nearby and explore all the area has to offer. Visit our Banff travel guide
Check-in start time: 5:00 PM; Check-in end time: midnight.
What time is check-out at Otter Basement?
Check-out is at noon.
Where is Otter Basement located?
Located in Downtown District, this vacation home is within a 10-minute walk of Canadian Ski Museum West and Banff Centre for Arts and Creativity. Banff Gondola and Upper Hot Springs are also within 3 mi (5 km). Banff Station is 12 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Otter Basement Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
7.0
Amenities
7.0
Property conditions & facilities
Rating 10 - Excellent. 2 out of 5 reviews
10 - Excellent
2
Rating 8 - Good. 3 out of 5 reviews
8 - Good
3
Rating 6 - Okay. 0 out of 5 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 5 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 5 reviews
2 - Terrible
0
Reviews
Verified review
10/10 Excellent
Mallorie
Sep 2, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great spot for a group of people with the 3 rooms and 3 bathrooms
Stayed 2 nights in Aug 2023
Verified review
8/10 Good
Gemma
Jun 9, 2024
Liked: Cleanliness, room comfort, communication
Awesome location, can walk to downtown in 2min.
Showers and toilets are a little tight for larger people but clean and nice to have 3 bathrooms.
Fridges big enough to fit pizza boxes, cutlery, cups, everything else you need.
Could use a coffee pot was my only complaint lol
Stayed 2 nights in Jun 2024
Verified review
8/10 Good
Ann Margaret
May 18, 2025
Liked: Cleanliness, communication
conveniently located 2 blocks away from Downtown Banff. Great deal for 3 bedrooms with 3 bathrooms. great communication with the owners, they responded even if it was late at 12am. Space was clean. shower spaces are a bit small. Had a bit of an issue with the temperature. the place was cozy and too warm for our tastes, we had to open the windows. overally great value if you are travelling with a big family
Stayed 2 nights in May 2025
Verified review
10/10 Excellent
Samira
Jun 18, 2025
Liked: Cleanliness, room comfort, communication
It was an amazing place and very comfortable and beautiful and quite which I appreciated.
Stayed 2 nights in Jun 2025
Verified review
8/10 Good
Shuk Ching
Apr 4, 2023
Liked: Cleanliness, room comfort, communication
Clean & good beds for holiday.
Quick arrangement to fix tape water leakage & non function lights.