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En Casa de Luis

Photo gallery for En Casa de Luis

Lobby
Individually decorated, individually furnished, blackout drapes
Honeymoon Suite, Garden Area | Individually decorated, individually furnished, blackout drapes
Individually decorated, individually furnished, blackout drapes
Individually decorated, individually furnished, blackout drapes

Overview of En Casa de Luis

En Casa de Luis

3.5 star property

9.8/10 Exceptional

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Restaurant
  • Laundry
  • Room service
Map
Sector San Vicente - Camino Real, (interior Refugio Spa Garden), Baños de Agua Santa, Tungurahua, 180250

Explore the area

  • Popular LocationThe Magic Village4 min drive
  • Popular LocationCaverna Sigsi Huayco5 min drive
  • Popular LocationTermas de la Virgen9 min drive

Room options

About this area

Baños de Agua Santa

En Casa de Luis is located in Baños de Agua Santa. Termas de la Virgen and Piscinas El Salado Thermal Bath are worth checking out if an activity is on the agenda, while those looking for area attractions can visit The Magic Village and Caverna Sigsi Huayco. Chocolate Magic Factory and San Martin Zoo are also worth visiting.
Visit our Baños de Agua Santa travel guideOpens in a new window
Map

What's nearby

  • The Magic Village - 4 min drive
  • Caverna Sigsi Huayco - 5 min drive
  • Church of the Virgin of the Holy Water - 8 min drive
  • Sebastian Acosta Park - 8 min drive
  • Termas de la Virgen - 9 min drive

Restaurants

  • Pizza Al Pazo - 3 min drive
  • Farfalle pizzas y yogurt - 3 min drive
  • Donde Ivan - 3 min drive
  • Pappardelle Ristorante - 3 min drive
  • Bambu Steak House - 3 min drive

About this property

En Casa de Luis

3.5-star hotel
Take advantage of free full breakfast, a coffee shop/cafe, and a garden at En Casa de Luis. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a restaurant.
Other perks at this hotel include:
  • Smoke-free premises, coffee/tea in the lobby, and luggage storage
  • Tour/ticket assistance
Room features
All guestrooms are individually furnished, and offer comforts such as bathrobes, in addition to amenities like free WiFi.
More amenities include:
  • Hair dryers and shampoo
  • Flat-screen TVs with cable channels

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Food and drink

  • Free full breakfast available daily
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available
  • Coffee/tea in common area(s)

Family friendly

  • Laundry facilities

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

More

  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Local maps
  • Restaurant dining guide

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Policies

Check-in

Check-in from 1:00 PM - 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

En Casa de Luis Hotel
En Casa de Luis Baños de Agua Santa
En Casa de Luis Hotel Baños de Agua Santa

Frequently asked questions

Is En Casa de Luis pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 20 per pet, per night.

What time is check-in at En Casa de Luis?

Check-in is from 1:00 PM - 8:00 PM. After-hours check-in is not available.

What time is check-out at En Casa de Luis?

Check-out is at noon.

Where is En Casa de Luis located?

Situated in Baños de Agua Santa, this hotel is within 6 mi (10 km) of The Magic Village, Caverna Sigsi Huayco, and Church of the Virgin of the Holy Water. Sebastian Acosta Park and Banos Central Market are also within 6 mi (10 km).

Can I cancel my reservation for free at En Casa de Luis and receive a full refund?

Yes, En Casa de Luis offers free cancellation on select room rates, because flexibility matters! Please refer to En Casa de Luis cancellation policy on our site for more details about any exclusions or requirements.

En Casa de Luis Reviews

En Casa de Luis Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 6 out of 7 reviews" "
" "10 - Excellent 86%
Rating 8 - Good. 1 out of 7 reviews" "
" "8 - Good 14%
Rating 6 - Okay. 0 out of 7 reviews" "
" "6 - Okay 0%
Rating 4 - Poor. 0 out of 7 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 0 out of 7 reviews" "
" "2 - Terrible 0%

10.0/10

Cleanliness

10.0/10

Staff & service

8.0/10

Amenities

9.7/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Jodean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, private, comfortable, homey, spotless
Beautiful property. This guesthouse feels like a beautiful home. Located in a gated property of El Refugio (one of the top spas in Banos). It is a short distance from town - quick can ride. Not walkable but that makes it nice and quiet. Lovely cooked to order breakfast, good WiFi, lovely sitting areas. A little hard to find - don’t use google maps! Look for El Refugio spa instead. Miguel and Jose and another female staff took great care of us.
Stayed 1 night in Oct 2020

10/10 Excellent

Manuel, Spain

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, god place, nice rooms, we have a free upgrade...
Stayed 1 night in Feb 2020

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo excelente
Stayed 2 nights in Aug 2021