The Royal Palm Hotel

Featured Image
Beach
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool

Overview of The Royal Palm Hotel

VIP Access

The Royal Palm Hotel

4 out of 5

4.9/5 Exceptional

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Km. 18 Via Puerto Ayora-Baltra Isla, Santa Rosa, Galapagos

Explore the area

  • Popular LocationLos Gemelos Sinkholes17 min drive
  • Popular LocationRancho Primicias27 min drive
  • Popular LocationFishing Piers46 min drive
  • AirportIsla Baltra (GPS-Seymour)56 min drive

About this area

Santa Rosa

The Royal Palm Hotel is located in Santa Rosa. Galapagos National Park is a local attraction and the area's natural beauty can be seen at Los Gemelos Sinkholes and Tortuga Bay Beach.

What's nearby

  • Los Gemelos Sinkholes - 17 min drive
  • Malecon - 27 min drive
  • Rancho Primicias - 27 min drive
  • Tortuga Bay Beach - 31 min drive
  • Fishing Piers - 46 min drive

Getting around

  • Isla Baltra (GPS-Seymour) - 56 min drive

Restaurants

  • Reserva de Tortugas Gigantes "El Chato" — 9 min drive

About this property

The Royal Palm Hotel

4-star hotel with restaurant and outdoor pool
Along with a restaurant, this hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, an outdoor tennis court, and spa services. All 21 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Guests will also find coffee makers, free bottled water, and in-room massages.
The Royal Palm Hotel offers 21 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include slippers and complimentary toiletries.

This Santa Rosa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Ecotours
  • Fitness center
  • Hiking/biking trails
  • Outdoor pool
  • Outdoor tennis court
  • Spa services

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - sports

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Electrical adapters/chargers
  • In-room massage
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Window screens

Similar properties

Policies

Check-in

Check-in from noon - 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 9:00 AM

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The seasonal pool will be open from January to December
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Royal Palm Hotel Santa Rosa
Royal Palm Santa Rosa
The Royal Palm Hotel Hotel
The Royal Palm Hotel Santa Rosa
The Royal Palm Hotel Hotel Santa Rosa

Frequently asked questions

Overall score and ratings

4.9

Exceptional

Rating 5 - Excellent. 19 out of 21 reviews
5 - Excellent 90%
Rating 4 - Good. 1 out of 21 reviews
4 - Good 5%
Rating 3 - Okay. 1 out of 21 reviews
3 - Okay 5%
Rating 2 - Poor. 0 out of 21 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 21 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.9/5

Staff & service

5.0/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hospitality and service.
Stayed 3 nights in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property gorgeous and staff wonderful. We loved how spacious room was. It’s a $10 cab ride to town but closer to port for most day tours.
Stayed 1 night in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service!!
The Royal Palm has great service. We had to change our stay a number of times due to the COVID-19 restrictions. They were very accommodating regarding our changes..
Stayed 4 nights in Nov 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty place. Staff was friendly and very helpful.
Stayed 4 nights in Mar 2020

4/5 Good

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Beautiful, spacious villa in the middle of the national park in Santa Cruz Island, Galapagos. The staff were excellent and accommodating, and the restaurant was superb, going out of their way to accommodate our food requests. The only problem- not a trivial one sadly- was that the property wasn't fully insect-proof (despite fly screens), so we had a mosquito biting us all night.
Stayed 1 night in Feb 2020