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Seasonal outdoor pool

Guest reviews

4.8 out of 5 Exceptional
17 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Air Conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided


Explore the area

Popular LocationLos Gemelos Sinkholes17 min drive
Popular LocationRancho Primicias27 min drive
Popular LocationTortuga Bay Beach31 min drive
AirportIsla Baltra (GPS-Seymour)77 min drive

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About this area

Santa Rosa

The Royal Palm Hotel is located in Santa Rosa. The area's natural beauty can be seen at Galapagos National Park and Tortuga Bay Beach.
Visit our Santa Rosa travel guide
View in a map
Popular Location

What's nearby

  • Los Gemelos Sinkholes - 17 min drive
  • Rancho Primicias - 27 min drive
  • Malecon - 27 min drive
  • Charles Darwin Research Station - 29 min drive
  • Tortuga Bay Beach - 31 min drive

Getting around

  • AirportIsla Baltra (GPS-Seymour) - 77 min drive


  • Onsite dining venue – Restaurant with a bar. Serves breakfast, lunch, and dinner daily.

About this property

The Royal Palm Hotel

4-star hotel, walk to Galapagos National Park
Along with a restaurant, this hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, an outdoor tennis court, and spa services. All 21 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Guests will also find coffee makers, free bottled water, and in-room massages.
The Royal Palm Hotel offers 21 accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Ecotours
  • Fitness center
  • Outdoor pool
  • Outdoor tennis court
  • Spa services

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool


  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Business center


  • BBQ grill(s)
  • Garden
  • Terrace


  • Massages


  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Well-lit path to entrance


  • Designated smoking areas

Room amenities


  • Air conditioning (climate-controlled)
  • Heating


  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels


  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water


  • Desk
  • Electrical adapters/chargers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Window screens



Check-in from noon - 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 9:00 AM

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The seasonal pool will be open from January to December
Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Royal Palm Hotel Santa Rosa
Royal Palm Santa Rosa
The Royal Palm Hotel Hotel
The Royal Palm Hotel Santa Rosa
The Royal Palm Hotel Hotel Santa Rosa

Frequently asked questions

Can I cancel my reservation for free at The Royal Palm Hotel and receive a full refund?
Yes, The Royal Palm Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Royal Palm Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does The Royal Palm Hotel have a pool?
Yes, this property has an outdoor pool. Pool access is from 7:00 AM–8:00 PM.
Is The Royal Palm Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Royal Palm Hotel?
The Royal Palm Hotel doesn't offer parking.
What time is check-in at The Royal Palm Hotel?
Check-in is from noon–9:00 PM. Late check-in is available during limited hours.
What time is check-out at The Royal Palm Hotel?
Check-out is at 9:00 AM.
Where is The Royal Palm Hotel located?
Situated in Santa Rosa, this hotel is 0.1 mi (0.1 km) from Galapagos National Park and 1.5 mi (2.5 km) from Los Gemelos Sinkholes. Tortuga Bay Beach and Rancho Primicias are also within 12 mi (20 km).
17 reviews
5 - Excellent
4 - Good
3 - Okay
2 - Poor
1 - Terrible




Staff & service




Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty place. Staff was friendly and very helpful.
Stayed 4 nights in Mar 2020

4/5 Good

Traveled with partner
Happy face iconLiked: Staff & service, amenities
Sad face IconDisliked: Cleanliness
Beautiful, spacious villa in the middle of the national park in Santa Cruz Island, Galapagos. The staff were excellent and accommodating, and the restaurant was superb, going out of their way to accommodate our food requests. The only problem- not a trivial one sadly- was that the property wasn't fully insect-proof (despite fly screens), so we had a mosquito biting us all night.
Stayed 1 night in Feb 2020

5/5 Excellent

Stayed 5 nights in Feb 2020

3/5 Okay

Happy face iconLiked: Staff & service, room comfort
Sad face IconDisliked: Cleanliness
Does not live up to star rating
We were looking forward to this hotel, but it does not live up to it's star rating as it has no restaurant at the moment. It is being refurbished, but we were only told 24 hours beforehand, really not good enough. Yes they run a shuttle into town, some 25 mins distant, but on one day there was no shuttle coming back, so that was a taxi at our expense. Absolutely no food available after lunch. Only got half of the breakfast we ordered on day 1, day 2 was much better, but still has to be eaten sitting in your room with no place setting or condiments. Shower room left a lot to be desired, who knows what lurks below the wooden slating! Millipedes galore in the room! Bed was very comfortable and furniture classic and good, but curtains don't meet and hang off in places. Biggest disappointment was that, although there was space to sit outside the room, there was nothing to sit on. Staff varied from being very helpful and pleasant, to one manager who could not have been more unpleasant if she tried. General cleanliness was not good, green mould and moss growing everywhere, in the pool shower, on all the paths, on lots of the buildings. There is nothing around, so no options to eat elsewhere other than town. We moved on our last night to be in town where there were other people and where we could eat!
Stayed 3 nights in Feb 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Beautiful and secluded hotel nested away in the Highlands, perfect if you’re looking for a peaceful stay or romantic break. A 20 minute taxi drive away from the hustle and bustle of Puerto Ayora, really was lovely to return after a long day out to the mist and jungle feel.
Stayed 10 nights in Jan 2020

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