6/10 Okay
Theresamae
Traveled with group
May 24, 2023
Liked: Property conditions & facilities
Marina at the front desk was very sweet and helpful. I had no issues checking in or asking her for help. The cleaning staff left a lot to be desired however. They left room service dishes in our room for days. They left us with no toilet paper. We had to go get some. Room service needs more options and you need to make it easier for people to order stuff. The restaurant upstairs... don't even get me started. I went up there for lunch and was completely ignored while they went about setting up a table for later. We left and went and ate somewhere else. Never went back. No fridge in the room. For what l paid there should be so you can keep leftovers instead of having to throw them out which l did. I waited for this trip for nearly a year and just wasn't thrilled with my stay.
Theresamae
Stayed 4 nights in May 2023