圣玛丽亚教堂大殿

The hotel is small but you can get everything you need. It is near to the city centre and you can walk to most of the place of interest. Staffs are friendly and willing to answer your questions. Although it is not located in the ground floor and needs to go upstairs, the hotel sign is easy to find.

I don't believe this hotel truly meets 5-star standards. The staff are friendly, but the overall experience falls short in some basic areas. We had a 7 a.m. checkout, and breakfast doesn't start until 8 a.m. — meaning we couldn't have breakfast at the hotel. We asked for a to-go option, which was not available. This is something every other 5-star property I've stayed at handles as a matter of course. Additionally, no complimentary water was offered in the room — or if it was, no one mentioned it. Again, this is standard at any hotel in this category. Breakfast itself was decent, nothing remarkable. I understand Portofino is an expensive destination, but the experience here didn't match the 5-star label.