I was very disappointed with the hotel management because on the morning I was scheduled to check-out, the hotel remotely turned off the A/C in my room at 6:15 am, which was 5.7 hours before I had to check-out!!! It would not have been terrible if I was able to use the HVAC fan to circulate air, but even that didn't work. Turning off the system access before I check out is totally unacceptable. I paid for the room and all of its amenities for the full time up until check-out at noon. It quickly got uncomfortable in the room, so I went to the front desk to ask about the A/C. The clerk was cordial, but said she didn't have access to the HVAC system. She finally offered to give me a fan for the room, which I am thankful for. HOWEVER, I still didn't have the comfort of using the A/C for the remaining hours I intended to sleep. I have never stayed at a hotel, especially a well-known, and reputable chain, where the A/C system is turned off in the early morning hours of check-out! I will not stay at this particular hotel in the future whenever I visit the Beaufort are, which I plan to do in the future. Furthermore, I will tell all my family and friends about this experience, so that they will not have to be insulted in this way.
