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Friendly, clean, attentive and restful atmosphere. Beautiful room and attentive housekeeping staff. Gasworks staff professional and eager to please.
From checkin to checkout we were made to feel welcome by the staff. I think it was Alice at checkin who was so nice and chatty. The beds were the most comfortable thing I have slept in - EVER! I'm not kidding, it was so soft and comfortable. I wish I had this bed at home. I thought the aromatherapy ...
The only thing is the heat in the bedrooms was unreal and the thermostat didn’t work so I had to get up in middle of night to turn radiator off.
Hotel seemed to be suited to business guests who were only staying one or two nights. Lack of wardrobe space and no draws to put clothes items. Surprised at cost of breakfast - cooked food only luke warm on 'hot plates'. However, bed comfortable,room quite spacious, good sized, powerful shower, and ...
The hotel was well situated for the city centre so everything was within walking distance. Room was clean and had a good view- although bed was very creaky at the slightest movement. The breakfast buffet had everything you could want and all the staff were professional and helpful
Staff were all pleasant and welcoming. Could not fault them. The room was a better standard than what I expected on the booking form. The Christmas meal was first rate and what I would have expected from a hotel of its reputation. Well don the chefs and waiting staff. Would recommend to prosective ...
Enjoyed a three night stay, due to the time of year the lounge was hard warm up but would go a back.
Arriving quite late at night, it was wonderful to check in so easily. The warmth of the hotel was welcoming. Check in was swift and staff very helpful. Although dining room was closed, I was able to order a plate of delicious sandwiches. Very well filled. Breakfast was excellent. Additional charge. ...
Great hotel just a short walking distance out of city centre. Nothing was too much trouble for the staff and they were very friendly and helpful. The room was spotless and comfortable and the room was well stocked with tea and coffee. Lots of restaurants and eating places very close by so didnt need ...
Took 2 night 3 days visiting Belfast. It was very nice place for us to spend a New Year with a few days. Friendly staff, good foods, wonder place including room conditions. It was very convenient to walk around city center.
This was our 1st visit back to Northern Ireland for over 20 years & having lived & worked in the Ballymena area for 16 years we wanted to re-visit & catch up with old friends & ex colleagues. We had a 4 night stay & enjoyed all of our time back there & certainly won't leave it another 20+ years before ...
Very nice staff,very quick check in. The food is excellent. Major plus point is the country club as had a very relaxing time in the Jacuzzis,sauna,steamroom and the swimming pool. Would recommend this hotel and its hidden away from Belfast city centre in castlereagh hills. Will be coming back for ...
Great short city break. Breakfast very good (included in express stays). Staff very friendly. Good quality rooms. Great location.
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