香港游泳池酒店

“Great staff”

“The room was great and the staff were very helpful and friendly. There were some issues with the room that we had to make the staff aware of, but nothing that impacted our stay.”

“!”

“I was disappointed to find the room smelled terrible, the bed was not properly made, the carpet was dirty and the water sprinkler appeared to be hanging by a thread. When I tried to contact the owner about the issues and my early checkout, which was necessitated by the room's condition, they evaded my calls and directed me through a third party, refusing to refund my money. The check-in and checkout process was also slow due to the staff being busy, likely because they were understaffed.”

“Good hotel”