Palaces in Blue Mountains

"Great location and parking, staff were fabulous, large room, comfortable bed, room was a little dated but matched property overall very good. "

"Clean. Tidy. "

"Close to scenic sights Good bus service Room was big Great shower Very clean Helpful staff"

"Rooms were well equipped . Breakfast included in our stay (extra cost) good choices in Buffet . Parking was a bit of a walk from the rooms we were in Overhaul was good "

"Historical and beautiful with staff to match. A must stay."

"Clean, very well kept and excellent amenities"

"Staff were great but bathroom was not clean. Stains on sink and on toilet which let it down"

"Comfortable room "

"3 bed deluxe room booked for two nights, arrived after 4PM room was not cleaned or made up, told them and given a 1 double bed room which was very small and unclean, shower leaked as door not fitted correctly mouldy seals on fridge mouldy wall near exhaust fan, in general needed a good clean and some repairs, access from the motel to the hotel was by either by a pretty steep stair case or a pretty steep incline which would be unsuitable for frail or disabled people. Staff was nice and friendly definitely would not stay there again. Views were very nice which would have been an excellent bonus if the room was what was advertised and what we paid for. Overall very disappointing."