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Overview of Sai Gon Phong Nha Hotel

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Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Sai Gon Phong Nha Hotel

3.5 out of 5
Guests rated this property 2.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Business services
  • Bar

Explore the area

    Popular LocationPhong Nha Visitor Center and Square3 min walk
    Popular LocationPhong Nha Cave6 min drive
    Popular LocationPhong Nha Botanic Garden16 min drive
    AirportDong Hoi (VDH)49 min drive

Choose dates to view prices

About this area

Bo Trach

Sai Gon Phong Nha Hotel is located in Bo Trach. Phong Nha Botanic Garden is a local attraction and the area's natural beauty can be seen at Phong Nha-Ke Bang National Park and Phong Nha Visitor Center and Square.
Popular Location

What's nearby

  • Phong Nha Visitor Center and Square - 3 min walk
  • Phong Nha Cave - 6 min drive
  • Phong Nha Botanic Garden - 16 min drive
  • Hang Toi - 18 min drive
  • Suoi Nuoc Mooc - 21 min drive

Getting around

  • Dong Hoi (VDH) - 52 min drive

Restaurants

  • Bong Ruoi — 1 min walk
  • Cheap Coffee - Giai Khat — 3 min walk
  • The best spit roast pork and noodle shop in the world — 3 min walk
  • Vung Hue Restaurant — 4 min walk
  • Yummy Restaurant — 4 min walk

About this property

Sai Gon Phong Nha Hotel

3.5-star Bo Trach hotel in Phong Nha with 2 restaurants
2 restaurants, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business center, and concierge services are onsite. All 48 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find flat-screen TVs with cable channels, and other amenities include minibars and coffee makers.
Sai Gon Phong Nha Hotel offers 48 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Bicycle rentals
  • Scooter/moped rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Vietnamese

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 6-11 years old for breakfast when sharing existing bedding.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Sai Gon Phong Nha
Sai Gon Phong Nha Hotel Dong Hoi
Sai Gon Phong Nha Hotel Hotel
Sai Gon Phong Nha Hotel Bo Trach
Sai Gon Phong Nha Hotel Hotel Bo Trach

Frequently asked questions

2.8
Rating 5 - Excellent. 0 out of 8 reviews
5 - Excellent 0%
Rating 4 - Good. 2 out of 8 reviews
4 - Good 25%
Rating 3 - Okay. 3 out of 8 reviews
3 - Okay 38%
Rating 2 - Poor. 2 out of 8 reviews
2 - Poor 25%
Rating 1 - Terrible. 1 out of 8 reviews
1 - Terrible 13%

2.8/5

Cleanliness

2.6/5

Staff & service

4.0/5

Amenities

3.0/5

Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disgraceful place
Well, I find it Ironic that Hotels.com send me an email for a review of a hotel I did not even stay in! I had booked 3 nights through hotels.com for Saigon Phong Nha Hotel. When I arrived there was no one at the property to even check me in. I looked around everywhere for someone. The front of the building has a restaurant/function room and all the lights were left on. I could walk anywhere I wanted in the hotel and not a single staff member to be seen. The reception desk unattended. The amount of trash outside the hotel makes it look like a dump. I had to, after trying for over an hour to find someone! Go and look for another hotel. I immediately book the 3 nights with said hotel because I was disgusted with not only the fact that the hotel didn’t check us in but the state of the place and lack of security. My booking is now over two weeks old and everyday I contact hotels.com for my refund and all they keep telling me is they cannot get through. The hotel is refusing to pay back My money it would seem according to Hotels.com, however I visited the hotel the next day to raise the issue and spoke to the man on reception and the owner when he could not understand me. The manager said I would be refunded and I had to contact Hotels.com for them to process the refund. Avoid staying here. If you can’t check in to your room what’s the point in booking?
Stayed 3 nights in Feb 2020

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good buffet breakfast, quiet air con, good bathroom. The only complaint is that we made special request - "if no elevator could we have a 2nd floor room" There is no elevator and we were given a room on the top floor. The hofel was nearly empty and we are old and find it difficult to climb stairs.
Stayed 2 nights in Feb 2020

2/5 Poor

Disliked: Staff & service, room comfort
Hummm!!
It served it purpose. The aircon didn’t work well so they said we could take any room, but after we unpacked we simply stayed. Desk was often unmanned. Beautiful location. It’s hard for me to say bad things about this hotel. When I came in from a trek at 8pm with nasty clothes they were able to get them cleaned by 6am the next morning for my travels.
Stayed 1 night in Sep 2018

3/5 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
A clean hotel which seemed one of the best in the area! Bed was comfortable, however the breakfast wasn’t so good. The receptionist helped us with laundry too.
Stayed 2 nights in Jul 2018

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at Saigon Phong nha
Clean hotel /nice room /comfortable bed /no surprise /just beside phong nha cave boat tour.