Opinión verificada
10/10 Excelente
Emtiyaz
15 may. 2026
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall excellent and would come back and also recommend. Would definitely go to another Rixos in the chain.
1) kids club was superb - could sit with my 2 year old as he entertained himself with all the different rooms and activities (note I did not leave him there alone so cannot comment on care quality in the absence of parents)
2) the food is unmatched to any other hotel I’ve been too
3) we weren’t able to explore everything with our 2 year old but the amenities we did use were brilliant
That said a few areas of mprovement:
1) it was a shame that the room was on a building site the noise was intolerable especially with a little one; we were offered an alternative room (the first room that was shown to us had the same issue / just as loud) and second room was apparently quieter but both of these rooms were considerably smaller. Three courtesies would’ve been appreciated - knowing we had a little one, we should’ve 1) been notified that works were taking place giving us an opportunity to book elsewhere; 2) on arrival noticing we had a child been offered an alternative room; 3) on arrival I requested a room upgrade with an additional payment I was told that this was not available and the hotel was fully booked despite seeing rooms available on Expedia
2) bathroom cleanliness could be improved - drain was not great and quite a few ants. The knobs to use the different shower heads and sprayers were difficult/ stiff to use (an elderly couple they would struggle)
Emtiyaz
Se hospedó 5 noches en mayo de 2026
