“The hotel was warm and muggy. When we arrived to our room, the room was warm and muggy. We tried turning down the AC and the unit wouldn't allow us to turn down below 74 or change the speed from Auto. We called the front desk and asked for someone to come look at it and the front desk clerk said she would send someone upstairs. After approximately 25 minutes, I went downstairs and asked if anyone was coming to check on it. The front desk clerk said she texted her manager who said it sounded……