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Great service.

The room was very clean and the treatment by the staff was excellent.

Excellent consumer service with waitress Ximena . Party of 7 had a wonderful stay .

I am very picky with where I stay. I have an autistic son who is very sensitive to his environment also. What I will say is that I was grateful to be in a well cleaned room. Everything was cleaned (I Lysol wiped the room/restroom (sink, counter, toilet, tub, floor) myself and the wipes were spotless). The breakfast and throwback were a big plus.

Service was excellent! Kenn, at the front desk was great! Entire experience exceeded my expectations. The hotel was VERY clean and super spacious. Breakfast was awesome! I would definitely recommend. Will stay again!

Very elegant place. Beautiful clean rooms & friendly service. Best complimentary breakfast ever! Fresh made omelets, pancakes, etc. would definitely stay again & again.

The complimentary breakfast started our mornings out right. Staff very friendly.

Excelentes habitaciones. Personal atento, todo limpio y en buenas condiciones… 💯% recomendado.

I like the option for electrical vehicles.

We had a very nice stay overnight at the charming Shangri La. We arrived late afternoon and checked out the next morning. The bed was comfortable and shower was great. Towels were good, just wish there was a place to hang them and clothing near the shower stall door while showering. The patio was a nice surprise and coming from a colder climate it was nice to sit there in January. The only real downside was that we heard lots of noise any time other guests rolled their bags down the sidewalk...

If you want the Ritz Carlton, go there. If you want the best value in town, go here. Friendly, hard-working staff, a lovely pool, lots of pleasant sitting areas, three clean gas grills, a generous continental breakfast in a lovely gazebo, and more. Yes, the rooms are very basic. But if you're OK with that, it's a great place to stay.

Very clean and great customer service. Good location as well

Hotel is great! Service amazing, location perfect. Thank you.

I liked how clean and updated the property was.. it was in a great location and the rooms were nice. The bed, sheets and pillows were also welcoming I slept so good. I also loved the complimentary breakfast they provided it was so many options & the food was fresh. I will most definitely come back to this hotel 10/10

Have stayed at this property several times. Always clean and staff very courteous.

This is a wonderful place, the adult pool was priceless because of so many children. Food was exceptional for a resort, the only real gripe is the drink prices. 9 bucks for a draft Modelo in a plastic cup. I had two mixed drinks and the wife two Mocktails and it was $60 dollars. I get it, its a resort but they are making a killing off the booze, I noticed many folks just brought their own because of this. Lower the price and you will sell more.

Amazing for the family

I was very happy to see a nice and clean room with all the necessary things (small fridge, microwave, keurig coffeemaker, hair dryer, etc) It was clean and pretty. It has a balcony with a couple of chairs, the mattress and linens were cozy!! The pool area was nice too… Will definitely come back

We ended up checking in to a close by hotel that we had made reservations for and checking right out because it was absolutely disgusting. We went over to Hampton Inn and luckily, Crystal was able to help us book the last available room in the hotel. I have to say, we had an amazing stay here. The staff was truly so nice, respectful and accommodating. The rooms and the hotel were super clean. They served breakfast every morning in the lobby and it was pretty good!! The pool was absolutely...