9.6/10 Exceptional! (491 reviews)
Just a wonderful hotel. Situated facing lake with alps in background. Spacious, whimsical rooms with comfortable beds/linens. Ask for lake view room if available.
Great staff. Doorman saw us approaching with luggage and hurried out to take the bags, which appeared later in room with no further effort on our part. Friendly front desk representative. Room not ready due to early arrival, but she took our phone # and called just a few minutes later when it was ready. She recognized us as reentered hotel and came out to greet us and escorted us to room, Upgraded to suite wo requesting.
Lots of complementary extras. Room had snacks on arrival, chocolate at turn down and well stocked fridge. Given water and chocolate Easter bunny (was Easter) on check out.
Have stayed in many great hotels. This is clearly one of the best.
Highly recommended if you find yourself in the area.
Reviewed on Apr 8, 2026