Grand Hotel National

Photo gallery for Grand Hotel National

Featured Image
Indoor pool
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Overview of Grand Hotel National

VIP Access

Grand Hotel National

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 140°F
Haldenstrasse 4, Lucerne, LU, 6006

Explore the area

  • Popular LocationLake Side Promenade4 min walk
  • Popular LocationChapel Bridge10 min walk
  • Popular LocationKKL Lucerne11 min walk
  • AirportZurich (ZRH)45 min drive

Choose dates to view prices

About this area

Lucerne

Located in Lucerne, Grand Hotel National is in the city center and on the waterfront. Chapel Bridge and Musegg Wall are local landmarks, and some of the area's attractions include Richard Wagner Museum and Natur- und Tierpark Goldau. Take in the nearby slopes with cross-country skiing, downhill skiing, and snowboarding, or check out other outdoor activities such as snowshoeing.

What's nearby

  • Grand Casino Lucerne - 2 min walk
  • Hofkirche - 2 min walk
  • Lake Side Promenade - 4 min walk
  • Chapel Bridge - 10 min walk
  • KKL Lucerne - 11 min walk

Restaurants

  • Wilhelm Tell — 3 min walk
  • Portofino — 4 min walk
  • Bachmann — 6 min walk
  • Old Swiss House — 6 min walk
  • Angolo — 6 min walk

Getting around

  • Lucerne Station - 10 min walk
  • Zurich Airport (ZRH) - 45 min drive

About this property

Grand Hotel National

5-star luxury hotel, walk to Lion Monument
This smoke-free hotel features 4 restaurants, an indoor pool, and a bar/lounge. WiFi in public areas is free. Additionally, a sauna, a 24-hour business center, and a coffee shop/café are onsite. All 41 individually decorated rooms feature free WiFi and 24-hour room service. For a bit of entertainment, flat-screen TVs come with digital channels, and guests will also appreciate thoughtful touches like espresso makers and bathrobes.
Grand Hotel National offers 41 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (CHF 60 per day; includes in/out privileges)
  • Valet parking on site (CHF 35 per night)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7 AM–1:00 PM: CHF 15-49 for adults and CHF 15-49 for children
  • 4 restaurants and 1 coffee shop/café
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 3 AM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 30 per pet, per night
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 100.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.40 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CHF 15 and CHF 49 for adults, CHF 15 and CHF 49 for children (approximately)
  • Airport shuttle fee: CHF 360 per vehicle (one way)
  • Self parking fee: CHF 60 per day (in/out privileges)
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars and is displayed on this page as 5 stars.

Property is also known as

Grand Hotel National
Grand Hotel National Lucerne
Grand National Hotel
Grand National Lucerne
Hotel Grand National
Hotel National
Grand Hotel Lucerne
Grand Hotel National Hotel
Grand Hotel National Lucerne
Grand Hotel National Hotel Lucerne

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 470 out of 635 reviews
5 - Excellent 74%
Rating 4 - Good. 112 out of 635 reviews
4 - Good 18%
Rating 3 - Okay. 39 out of 635 reviews
3 - Okay 6%
Rating 2 - Poor. 10 out of 635 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 635 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.6/5

Staff & service

4.7/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Stayed 1 night in Aug 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is situated in a beautiful location with a stunning view of the lake and within walking distance of the boat and train stations so you can plan excursions
Stayed 6 nights in Aug 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable experience!
We stayed in the junior suite facing the lake. The room is spacious and beautifully decorated. Service at front desk and restaurants is top notch. We will stay here again.
Stayed 2 nights in Jul 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, location and service. Great breakfast and food in all the restaurants. The bar is something special
Stayed 2 nights in Jul 2021