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Grand Hotel National

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Indoor pool
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Overview of Grand Hotel National

VIP Access

Grand Hotel National

5.0 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Restaurant
  • Breakfast available
  • Business services
Haldenstrasse 4, Lucerne, LU, 6006

Explore the area

  • Popular LocationLake Side Promenade4 min walk
  • Popular LocationChapel Bridge10 min walk
  • Popular LocationKKL Lucerne11 min walk
  • AirportZürich (ZRH)57 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area


Located in Lucerne, Grand Hotel National is in the city center and on the waterfront. Chapel Bridge and Musegg Wall are local landmarks, and some of the area's attractions include Natur-Museum and Richard Wagner Museum. Kanuwelt Buochs GmbH and Garten der Stille are also worth visiting. Take in the nearby slopes with cross-country skiing, downhill skiing, and snowboarding, or check out other outdoor activities such as snowshoeing.

What's nearby

  • Grand Casino Lucerne - 2 min walk
  • Hofkirche - 2 min walk
  • Lake Side Promenade - 4 min walk
  • Chapel Bridge - 10 min walk
  • KKL Lucerne - 11 min walk

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 10 min walk
  • Zurich Airport (ZRH) - 57 min drive


  • Wilhelm Tell - 3 min walk
  • Portofino - 4 min walk
  • Bachmann - 6 min walk
  • Old Swiss House - 6 min walk
  • Angolo - 6 min walk

About this property

Grand Hotel National

5-star luxury hotel by the lake
Consider a stay at Grand Hotel National and take advantage of a roundtrip airport shuttle, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at any of the 4 onsite restaurants. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An indoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and an area shuttle
  • Express check-out, smoke-free premises, and concierge services
  • A 24-hour front desk, a porter/bellhop, and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All 41 individually furnished rooms offer perks such as 24-hour room service and bathrobes, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with designer toiletries and tubs or showers
  • 40-inch flat-screen TVs with digital channels
  • Heating, daily housekeeping, and desks


English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (CHF 60 per day; includes in/out privileges)
  • Valet parking on site (CHF 35 per night)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11:30 AM: CHF 39 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities


  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms


  • Terrace


  • Massages


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site


  • Smoke-free property

Room amenities


  • Bed sheets
  • Heating
  • Hypo-allergenic bedding


  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels


  • 40-inch flat-screen TV
  • Digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar


  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties



Check-in from 3 PM - 3 AM
Express check-in available


Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets allowed for an extra charge of CHF 30 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 100.0 per day
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: CHF 39 per person (approximately)
  • Airport shuttle fee: CHF 360 per vehicle (one way)
  • Self parking fee: CHF 60 per day (in/out privileges)
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars and is displayed on this page as 5 stars.

Property is also known as

Grand Hotel National
Grand Hotel National Lucerne
Grand National Hotel
Grand National Lucerne
Hotel Grand National
Hotel National
Grand Hotel Lucerne
Grand Hotel National Hotel
Grand Hotel National Lucerne
Grand Hotel National Hotel Lucerne

Frequently asked questions

Does Grand Hotel National have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Grand Hotel National?

As of Feb 4, 2023, prices found for a 1-night stay for 2 adults at Grand Hotel National on Feb 20, 2023 start from $275.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel National pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 30 per pet, per night. Service animals are exempt from fees.

How much is parking at Grand Hotel National?

Self parking is available for CHF 60 per day. Valet parking is available for CHF 35 per night.

What time is check-in at Grand Hotel National?

Check-in is from 3 PM - 3 AM.

What time is check-out at Grand Hotel National?

Check-out is at noon.

Does Grand Hotel National provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 360 per vehicle applies.

Where is Grand Hotel National located?

Located in the heart of Lucerne, this luxury hotel is steps from Grand Casino Lucerne and Hofkirche. Lake Side Promenade and Hertensteinstrasse are also within 5 minutes. Lucerne (QLJ-Lucerne Train Station) is 10 minutes by foot and Lucerne Station is 10 minutes.




Rating 10 - Excellent. 508 out of 698 reviews" "
" "10 - Excellent 73%
Rating 8 - Good. 126 out of 698 reviews" "
" "8 - Good 18%
Rating 6 - Okay. 46 out of 698 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 11 out of 698 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 7 out of 698 reviews" "
" "2 - Terrible 1%




Staff & service




Property conditions & facilities




8/10 Good


Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service menu has nothing after 11pm
Stayed 3 nights in Oct 2022

10/10 Excellent


Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel, the Lake view room was spectacular. Building and furnishings are beautiful and well kept. Appreciated little touches like fruit and biscuits in the room, and free soft drinks in the mini fridge. All of the staff were delightful. It he hotel is in the perfect location, fronting the lake, but very close to the Old Town
Stayed 1 night in Oct 2022

10/10 Excellent


Stayed 3 nights in Oct 2022

8/10 Good


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room walls were thin with a very noisy couple next to us in 407. Klingers Restorante was disappointing, good service but the food was less than desirable. Too much salt and the salmon was cooked on the wrong side.
Stayed 2 nights in Sep 2022

8/10 Good


Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay at the hotel. We ate at the Chinese restaurant which was excellent and we had an amazing view over the lake from the small terrace outside our room. The staff were also great. Two things that were less good were the breakfast (sausages and beans were cold and staff didn’t really explain to us how it worked when we arrived to be seated, plus the oat milk served in the latte separated as wasn’t barista style) and the fact that due to it being an old building the walls are quite thin so we could hear the people in the room next to us who were talking quite loudly for an hour when we were trying to sleep!
Stayed 3 nights in Sep 2022

10/10 Excellent

Sheryl, Baton Rouge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a stunning hotel with perfect location to see all Lucerne has to offer. Rooms are large and decorated with beautiful antique furniture. Bathroom is huge and stunning! Our room faced the lake and worth the extra $$. Staff went above and beyond even inviting us to take part in a music festival event. We took a short boat ride from the hotel to see the Peruvian youth orchestra and Juan Diego Florez, tenor, then return to hotel for a specially prepared dinner. One of the highlights of our trip that we knew nothing about without the encouragement by staff. We are so grateful!! We will never stay anywhere else!! Thanks Grand National, you do it all right!
Stayed 1 night in Sep 2022

6/10 Okay


Traveled with partner
Liked: Cleanliness, staff & service
The hotel is centrally location which made getting around very easy. Our room was clean but it was also very small and the AC was broken. The staff brought us a portable AC but it was still hot so we had to leave the window open at night which was very noisy. It didn’t feel like we were staying at a 5 star hotel. We also didn’t receive any Expedia VIP services such as late check out or complimentary room upgrade.
Stayed 2 nights in Sep 2022

2/10 Terrible


Stayed 1 night in Aug 2022

10/10 Excellent

Nasser, Tigard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best hotels I stayed at and the view was amazing.. will visit again🌷
Stayed 2 nights in Aug 2022

10/10 Excellent


Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view
Stayed 1 night in Aug 2022