The experience was great. The only minus - our beds were not made in the morning. Though we just stayed 2 nights it was some imperfection)
Comment from Hotel Management
Aug 4, 2016 by Dominique Marty, Hotel Management
Thank you so much for your feedback. We are glad you chose the Hilton Boston Back Bay during your stay in our area and we apologize for the problem you encountered. We have fixed the bed issues and have addressed this problem with our housekeepers. We assure you that if you give us another opportunity, you will not be disappointed in the future.