In general, the hotel is plain without much of lobby or facilities. Its location in Back Bay is excellent. It close to everything and great walking area.
Comment from Hotel Management
Sep 26, 2016 by Dominique Marty, Hotel Management
We would first like to thank you for taking the time and effort to write a review about your stay with us. Your comments provide us with valuable feedback that we take into consideration in order to provide an exceptional guest service experience. We are thrilled to hear that the convenience our location afforded you.
On that note, we would like to sincerely apologize for failing to exceed your expectations during your stay. It is very important to us that we continuously uphold our Hilton Values and culture, and we regrettably did not do so. We hope that you will visit us again so that we have the opportunity to make it right for you and create a positive, memorable stay.