Bradley County Vacations & Trips from $328

I booked this stay based on the high reviews, however my experience was filled with disappointment, My first issue is that the beds are rock hard. I asked if there was anything to do to get a soft bed and I was given the option for an extra comforter which did help a bit. I did have to retrieve it myself because as I was reminded over and over again by the staff, they only have 1 person on duty at a time. The room and bathroom were clean. The rooms stayed cold, which I did like. The refrigerators are half mini fridges. Very hard to put a to go container in. The hallways had children racing down them in the early evening. I’m not opposed to children having fun but screaming down the hallways is not good for people trying to rest. Again - only one person on duty, The breakfast buffet was not good. The eggs were over watered and nothing tasted more than barely warm. My second morning I heated up my leftovers from my first night. Also early in the morning was either the sound of children bumping into the outside wall of the hotel room, or it was a ball that was kicked. This was about 7-8am. Again, only 1 person on duty. All in all, I’d give it 3/5 stars. I would look for a place with more staff, softer beds and a better breakfast buffet.

Very close to Ruby Falls and close to downtown with a wide selection of restaurants. We had great mountain range views from our suite. The lodge is very close to a busy road but we used the white noise machine that was provided so it died down the traffic noise. Would definitely stay again if in the area.

Not much to say