克里夫兰旅游套票 | 克里夫兰机票+酒店优惠低至 4 折

Brand new hotel. You could smell the new paint in the room. Tried using Expedia and filter for free breakfast. Only breakfast you are getting here is if you make it yourself. Thanks Expedia.

All.,

We stayed at this hotel coming and going on a family road trip. It was so-so. The beds were comfortable, and the rooms were clean, but both rooms had issues with broken facilities that made the stay less desirable, like the pull-out sofa and toilet paper dispenser. The hallway noise was very loud from doors opening and closing, and it didn't sound like our neighbors were being rude -- just that the rooms are not well soundproofed. It did affect our ability to sleep through the night. The staff who checked us in were nice. So, it was kind of a hit or miss set of stays for us.

We had a few “hiccups”. The tv didn’t work, the phone didn’t work, and the a/c didn’t work. They promptly moved us to a new room. In the new room the tv still didn’t work. We later learned the property had a computer glitch or something that cause it to go out. Which I understand things happen but the lack of communication about that was disappointing. The building engineer was the only person on staff who wasn’t friendly. He was rude! But other than that the stay was fine. The room was clean. The front desk people were pleasant. The restaurant was cute. The food was typical hotel food with reasonable prices.

This is a unique and lovely property. The staff is extremely friendly and go above and beyond to make you feel welcome. We loved our room the orient. The breakfast was simple but tasty.