Cleveland Vacations from $454

Great location. All the staff was extremely helpful and friendly. Ate dinner in restaurant and it was delicious. Room was comfortable, spacious and clean. Would stay there again.

We love to stay here when in town. It is our favorite hotel!!! Our only complaint this time is one of the bedrooms and bathroom had a horrible soured smell. I suppose I could have complained and gotten some sort of resolution. But the do supply some cleaning supplies so I mopped and sprayed perfume in the rooms and called it a day. That is literally the only complaint I have ever had about this lovely place!!!!

The Lodge is driveway is on a very dangerous curve of a highway where cars are speeding by downhill. Entering the parking for the suites was dangerous especially during daytime hours. I received several messages from the property managers, changing the room assignment which was confusing. And with that came several different messages on how to access the room via the security panel; one correct one is all that's needed. The management company for this property was unorganized, unprofessional and not responsive as well, even though their multiple electronic messages states to contact them for help as they are a 'full service' company. Even when I called during their operating hours, I was sent to voicemail, no one called me about my concern but they sent an email message instead. I requested them to call me since I was on vacation and not checking my emails but they ignored my request. I was able to cope with the 'Lookout for your life driveway" situation but would not go back due to the property managers handling this property.

This is a unique and lovely property. The staff is extremely friendly and go above and beyond to make you feel welcome. We loved our room the orient. The breakfast was simple but tasty.