Cleveland Vacations from $356

There was a very musty smell as we entered the elevator to go to our room and then the hallway literally smelled like feces. The humidity in that building was high therefore the warm hallway and humid hallway was literally making my children gag. We thought maybe we could just tough it out and get to our room. The room was damp, the bedding was damp. The smell did not go away and we could literally smell mold in the room and the bathroom. My husband is allergic to mold so this was a concern. When we reached out to understand our options, no one wanted to talk with us. We could literally hear the manager tell the front desk that they did not want to talk to us. The manager is Romel Patel. All we wanted to know was how to relocate to another room because the mold is not going to be helpful for my husband. We received no support. I will not ever go to a Super 8 again.

The staff was amazing and the hotel was sooo nice and the beds are sooo comfortable, especially after a long day of touring the city. Definitely will be staying there next time I stay in Chattanooga! I could not reccomend Hotel Clemons enough!

This is a unique and lovely property. The staff is extremely friendly and go above and beyond to make you feel welcome. We loved our room the orient. The breakfast was simple but tasty.

Sparkling clean room, large great shower, convenient location. Our check in guy looked rumpled and was without a nametag. No hand soap in our bathroom so when I called guest services I was told I could come down to the front desk to get it. So, not the best service.

I was in town for a wedding and needed some clothing shipped ahead to the hotel. The staff was incredibly helpful, coordinating the deliveries with me so that the packages were already in my room upon arrival! Unfortunately, the postal carrier marked a few items as "delivered" when they actually hadn't arrived yet. The hotel staff completely set my mind at ease, assuring me they would track them down and ensure I received them, even if it happened after my departure. Sure enough, the remaining packages arrived after I checked out. True to their word, the staff kept in constant communication and successfully forwarded the late items back to my residence. Exceptional service!