2/10 Terrible
DAN
Jul 23, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
Computers down at check in and the area around check in counter was a total mess -
Coffee pot did not have a carafe - told desk - they told me they would have one in our room when we returned from sight seeing or it would be at front desk - returned - no carafe in room - no carafe at front desk - waited while someone found one - they gave us another coffee pot with a carafe - NOT NEW - next morning we made coffee only to discover that the carafe in the pot they gave us as a replacement didn't fit so coffee did not drain into carafe - had to hold carafe up to ingage dripping - no soap of any kind anywhere in a two bedroom suite - only body wash in bathroom - no one at front desk when you tried to contact on phone in room - but the credit card charge went thru without a hitch
DAN
Stayed 2 nights in Jul 2024