10/10 Excellent
Jesin
Mar 18, 2023
Liked: Cleanliness, staff & service
The property is beautiful and my stay was really pleasant. The staff, the decor, the service - its all very good! The only feedback I have is - as an advertised VIP property for Expedia Gold Members there should be an upgrade where possible. But its really difficult to get this upgrade. The hotel will offer an upgrade to a slightly better view or otherwise but not a real upgrade to the next category. Especially when its empty too. If they can make this process smoother and offer without having to ask repeatedly or negotiate that would make for a much better experience.