Staff were all lovely, from Ola making checking in easy, Hassan with the amazing breakfasts, Ali making sure everything was clean and tidy. The location is superb, a one min walk to the necropolis plateau. The rooftop dining area has amazing views of the pyramids and sphinx, and you get to see the light and sound show from there for free. The hotel also can arrange tours for you and they do not pressure you into buying. Food was lovely, milkshakes are freshly made and awesome, free bottled water (needed in the heat). All in all, recommend highly.