“This was the most amazing stay I've had in Goa. The whole place is beyond beautiful and exquisite. Its a heritage property with class hospitality. The food was the highlight for us. The chef made a very special dish for us which all of us loved and made us feel very very special. He ensured we had a great time and enjoyed talking with him. A must visit place.”
“The rooms could have been cleaner.Toiletries and tea coffee satchets were not there and had to be asked for.Staff however at the front desk were very helpful.”
“We were supposed to receive two complimentary beverages as part of our stay. However, the staff never provided them. Whenever I tried to ask about the complimentary drinks, they avoided the question and changed the subject. This was disappointing, especially since the beverages were clearly included in our stay.”
“We could not use the pickleball court as it was under maintenance, which I can understand. But if it is not going to be available then it needs tobe communicated before we book the property, as we do pay for such amenities as well”
“Staff needs customer service training. Not very helpful. Room is not clean. But location is fantastic.
Humidity from air conditioning floods up the floors. It’s high risk as someone will break their bones one day for sure. Breakfast is so so. Not very sumptuous. Variety is good but lacks taste and flavor. Overall not a good experience and definitely not looking forward for another stay. Sorry ☹️”
“We stayed in room 616.
This is a basic 4 star hotel for sure. It is clean. And the rooms are large. Bed is large and comfortable but the pillows were so soft they didn't work.
However our bar fridge didn't work. The bathroom is large.
The breakfast was adequate but we did have to ask for butter, There was no Ham or bacon available on the morning we stayed. Which is ok but after a while you do want a European breakfast.
We had a room service dinner which was adequate... lamb Chops were……