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Pepperclub Hotel

5.0 star property
Luxury spa hotel, a quick walk to Long Street

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Pepperclub Hotel

Presidential Suite | Terrace/patio
Front of property
Executive Suite, 2 Bedrooms | Premium bedding, in-room safe, iron/ironing board, free WiFi
Reception
Couples treatment rooms, sauna, body treatments, aromatherapy

Reviews

8.6

Excellent

Popular amenities

  • Pool
  • Gym
  • Restaurant
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Parking available
    Parking availableParking available

Check-in time

2:00 PM

Check-out time

11:00 AM

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Room was nice and roomie, clean with great view. Will stay again.
Keith
Jun 28, 2024
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About the neighborhood

Map
Cnr Loop and Pepper Street, Cape Town, Western Cape, 8001

What's nearby

  • Long Street - 2 min walk
  • Kloof Street - 4 min walk
  • Cape Town International Convention Centre - 17 min walk
  • Cape Town Stadium - 3 min drive
  • Cape Town Cruise Terminal - 4 min drive

Getting around

  • Esplanade Station - 5 min drive
  • Cape Town Station - 15 min walk
  • Cape Town Intl. Airport (CPT) - 16 min drive

Restaurants

  • ‪Mama Africa - ‬1 min walk
  • ‪NomNom on Long - ‬1 min walk
  • ‪Beerhouse on Long - ‬2 min walk
  • ‪Barcelos - ‬2 min walk
  • ‪Melt Toasted Sandwich Café - ‬2 min walk

About this property

Pepperclub Hotel

Luxury family-friendly hotel near Long Street
Located close to Cape Town International Convention Centre and Cape Town Cruise Terminal, Pepperclub Hotel provides a free daily manager's reception, a terrace, and a coffee shop/cafe. Treat yourself to a deep-tissue massage, reflexology, or a body scrub at the onsite spa. The on-site international cuisine restaurant, COPA Restaurant, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
Additional perks include:
  • An outdoor pool with sun loungers
  • Limo/town car service, a free shopping center shuttle, and valet parking (surcharge)
  • 4 meeting rooms, a 24-hour front desk, and a computer station
  • Free newspapers, a porter/bellhop, and massage treatment rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 210 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and air conditioning.
Other amenities include:
  • Hydromassage showers, designer toiletries, and separate tubs/showers
  • 55-inch HDTVs with premium channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

Dutch, English, French, Hebrew, Portuguese, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free beach shuttle
  • Casino shuttle (surcharge)
  • Free shopping center shuttle
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered self parking on site (ZAR 150 per day)
  • Secured, covered valet parking on site (ZAR 150 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • COPA Restaurant
  • Paparazzi Bar
  • Ruby's Bakery & Cafe

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • 2 buildings
  • 20 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch Smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Airport shuttle fee: ZAR 680 per vehicle (one-way, maximum occupancy 6)
  • Covered self parking fee: ZAR 150 per day
  • Covered valet parking fee: ZAR 150 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Pepperclub Cape Town
Pepperclub Hotel
Pepperclub Hotel Cape Town
Pepper Club Luxury Hotel Cape Town Central
Pepperclub Hotel & Spa Cape Town, South Africa
Pepperclub
Pepper Club Luxury Hotel And Spa
Pepperclub Hotel Cape Town
Pepper Club Luxury Hotel Cape Town Central
Pepperclub Hotel Spa
Pepperclub Hotel Hotel
Pepperclub Hotel Cape Town
Pepperclub Hotel Hotel Cape Town

Frequently asked questions

Does Pepperclub Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Pepperclub Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Pepperclub Hotel on Jul 29, 2024 start from $88.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pepperclub Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pepperclub Hotel?

Self parking is available for ZAR 150 per day. Valet parking is available for ZAR 150 per day.

What time is check-in at Pepperclub Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Pepperclub Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Pepperclub Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 680 per vehicle applies.

Where is Pepperclub Hotel located?

This family-friendly Cape Town hotel is located near the airport, within 1 mi (2 km) of Long Street and Cape Town International Convention Centre. Cape Town Cruise Terminal and Cape Town Stadium are also within 3 mi (5 km). Cape Town Station is 15 minutes by foot.

Pepperclub Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 211 out of 403 reviews" "
Rating 8 - Good. 127 out of 403 reviews" "
Rating 6 - Okay. 32 out of 403 reviews" "
Rating 4 - Poor. 19 out of 403 reviews" "
Rating 2 - Terrible. 14 out of 403 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

MbaitaTracy

Traveled with family and small children
Location and service provided
Stayed 3 nights in Jul 2024

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and roomie, clean with great view. Will stay again.
Stayed 6 nights in Jun 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
It’s clean
Stayed 3 nights in Jun 2024

10/10 Excellent

Fern

Traveled with group
Pepperclub is one of those great hotels where the staff really go out of their way to assist you, and the rooms are well appointed with excellent bathrooms and attention to detail. We really enjoyed our stay there!
Stayed 5 nights in Jun 2024

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed staying at this property and will definitely be back again. The restaurants on site were amazing and the staff a class above.
Stayed 2 nights in Jun 2024

8/10 Good

Eve

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Thé property had us booked for 2 people instead of 3 and we had a few challenges at checking in but thankfully was resolved next day.
Stayed 4 nights in Apr 2024

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Kaye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful and went out of their way to ensure my stay was perfect. They decorated my room to coincide with my anniversary which was unexpected but beautiful. I highly recommend staying at the Pepperclub.
Stayed 3 nights in Apr 2024

10/10 Excellent

Philemon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you want to be close to everything and amazing staff members
Stayed 6 nights in Mar 2024

10/10 Excellent

MARIJA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and mountain view . Very good value for money.
Stayed 2 nights in Apr 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CENTRAL & CHIC HOTEL IN CAPE TOWN THAT IMPRESSES
The Pepperclub is a delightful experience with so many extra features like complimentary transfers, in house movie theatre, great al carte menu items over and above the Breakfast buffet which is also included, spa facilities and turndown service. Staff are friendly and helpful, breakfast is great, rooms are comfy and spacious with sleep some more beds, excellent shower, deep soaking tub, light up mirror and vanity that is next level, some limited self catering with microwave and fridge, balcony overlooking city and beyond, smart tv plus usual tv with additional channels, lovely bakery/deli and bar area and good restaurant, pillow menu and excellent location to everything that matters in Cape Town. You can walk to so many places of interest and dining options are endless. Pool unfortunately is freezing cold and hardly gets sun. Overall charming place and highly recommended.
Stayed 2 nights in Mar 2024

6/10 Okay

Bridget

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Hotel Review
I had very high expectations but was disappointed. Aircon heater in bedroom not working. Tiny bathroom - extractor fan not working. So the bathroom mirror gets badly misted up. No other mirrors in the room - so challenging / inconvenient. My main complaint - no desk/ chair in the room - even though this was advertised in the booking. Not recommended for business travel. Terrible view from the room. Rooms have very poor noise protection. You can easily hear people talking/ moving in the room next to you. Staff were friendly/ helpful. Room was clean. Nice fridge in the room. It was not great considering it’s advertised as a five star. Don’t think I will return.
Stayed 2 nights in Mar 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay
We had a wonderful stay at the Pepper Club Hotel. Regrettably only 1 night and had I known how nice it would have been, would have spent more nights. Copa the in-house restaurant was a great experience for dinner too. Luzuko our waiter was fantastic, plus the food was delicious! The hotel was a nice spa, and the pool area is great and a nice large sauna too!
Our room- 1502
View from our room
Bathroom
Copa Restaurant
Stayed 1 night in Feb 2024

10/10 Excellent

Thamer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A sum of money was stolen from inside the room
Stayed 4 nights in Feb 2024

6/10 Okay

Kush

Stayed 3 nights in Jan 2024

10/10 Excellent

Aliia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city hotel
The hotel is good blue for money. The service was excellent. From reception to housekeeping everyone made their way to feel welcome.
Stayed 3 nights in Jan 2024

8/10 Good

Evaristo, Luanda

Liked: Property conditions & facilities
Stayed 6 nights in Jan 2024

6/10 Okay

Neil

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Our time at the pepperclub was fine. It was extremely noisy in the evenings (due to nearby nightlife), which made it difficult to sleep. Our room was also very warm and we were unable to lower the temperature
Stayed 4 nights in Dec 2023

10/10 Excellent

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

2/10 Terrible

Ben

Stayed 6 nights in Oct 2023

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic city hotel, in great location
My favourite hotel in Cape Town by far. The moment you walk in you are greeted by amazing friendly staff who go out of their way to make you feel welcome. The rooms are spacious and spotless, the gym is well equipped with fantastic views of table mountain. Superb choices available at breakfast, friendly reasonably priced bar as well. Highly recommend this hotel
Stayed 1 night in Oct 2023

10/10 Excellent

ANDRE

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food and very friendly staff
Stayed 3 nights in Sep 2023

10/10 Excellent

Tshikane

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

General hotel information

Reasons to Book
Beautiful Rooms & The View
Check-In Time
2:00 PM
Check-Out Time
11:00 AM
Nearest Airport
Cape Town (CPT-Cape Town Intl.)