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The Westin Cape Town

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Indoor pool, outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas
Indoor pool, outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas
Indoor pool, outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas
Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

Overview of The Westin Cape Town

The Westin Cape Town

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Convention Square, Lower Long Street, Cape Town, Western Cape, 8000

Explore the area

  • Popular LocationAfrica Centre10 min walk
  • Popular LocationCape Town City Hall17 min walk
  • Popular LocationSouth Africa Library19 min walk
  • AirportCape Town (CPT-Cape Town Intl.)16 min drive

Choose dates to view prices

About this area

Cape Town

Located on the waterfront, The Westin Cape Town is in Cape Town City Centre neighborhood and is connected to the convention center. St. Georges Mall and Clock Tower are local landmarks, and some of the area's activities can be experienced at Cape Town Cruise Terminal and Green Point Park. Traveling with kids? Consider Cape Town Museum, or check out an event or a game at Cape Town Stadium. Discover the area's wildlife on a nearby safari, or try your luck with game viewing.
Visit our Cape Town travel guideOpens in a new window
Map

What's nearby

  • Cape Town International Convention Centre - 1 min walk
  • Africa Centre - 10 min walk
  • Cape Town City Hall - 17 min walk
  • South Africa Library - 19 min walk
  • Cape Town Cruise Terminal - 4 min drive

Getting around

  • Esplanade Station - 3 min drive
  • Cape Town Station - 12 min walk
  • Cape Town Intl. Airport (CPT) - 16 min drive

Restaurants

  • Louis B's Bar and Lounge — 1 min walk
  • Thirty7 Showkitchen — 1 min walk
  • Col'Cacchio Pizzeria — 4 min walk
  • Freres Bistro — 4 min walk
  • Hard Pressed Café — 5 min walk

About this property

The Westin Cape Town

Luxury hotel connected to the convention center in Cape Town with 2 restaurants
2 restaurants, a full-service spa, and an indoor pool are available at this hotel. WiFi in public areas is free. Other amenities include an outdoor pool, a fitness center, and a bar/lounge. All 483 soundproofed rooms feature free WiFi and pillowtop beds. For a bit of entertainment, TVs come with satellite channels, and guests will also appreciate thoughtful touches like pillow menus and bathrobes.
The Westin Cape Town offers 483 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Heavenly Spa by Westin has 15 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a spa tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (ZAR 100.00 per day)
  • Valet parking on site (ZAR 100 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Afrikaans
  • English
  • French
  • Portuguese
  • Xhosa

Business services

  • Business center
  • Computer station
  • Conference space (5877 square feet)
  • Meeting rooms - 19

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 15 treatment rooms
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

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Free WiFi
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Pool
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Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • 1 percent tourism fee will be charged

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 1700.00 per person (roundtrip)
  • Self parking fee: ZAR 100.00 per day
  • Valet parking fee: ZAR 100 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the spa

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Cape Town Westin
Westin Cape Town
Westin Hotel Cape Town
Westin Cape Town Hotel
The Westin Cape Town Hotel Cape Town Central
The Westin Cape Town South Africa
The Westin Cape Town Hotel
The Westin Cape Town Cape Town
The Westin Cape Town Hotel Cape Town

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 569 out of 781 reviews
5 - Excellent 73%
Rating 4 - Good. 170 out of 781 reviews
4 - Good 22%
Rating 3 - Okay. 26 out of 781 reviews
3 - Okay 3%
Rating 2 - Poor. 5 out of 781 reviews
2 - Poor 1%
Rating 1 - Terrible. 11 out of 781 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I can honestly say this was the best hotel I have ever stayed at. The entire staff was very polite & knowledgeable about the area. The food was great along with the alcohol options & the service was top notch. Lameez was amazing!!!!!!!!!!! She made sure that our stay was more than a vacation; it felt like a home! We enjoyed all of the amenities and the location was perfect!!!!!!!! This is the only hotel we will stay at when we are in Cape Town!!!!!!! Absolutely superb!!!!!!!
Stayed 7 nights in Jan 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff and room. Would definitely stay here again and recommend
Stayed 2 nights in Nov 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, good hotel
Stayed 3 nights in Oct 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021