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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

The Westin Cape Town

5 out of 5

Overview of The Westin Cape Town

Photo gallery

Indoor pool, outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas
Indoor pool, outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas
Indoor pool, outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas
Indoor pool, outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas
Hypo-allergenic bedding, pillowtop beds, minibar, in-room safe

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationCape Town International Convention Centre1 min walk
    Popular LocationAfrica Centre10 min walk
    Popular LocationCape Town Cruise Terminal12 min drive
    AirportCape Town (CPT-Cape Town Intl.)16 min drive
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  • Grand Room, 1 King Bed, Non Smoking

    Photos of Grand Room, 1 King Bed, Non Smoking

    Room amenities

    • 560 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsGrand Room, 1 King Bed, Non Smoking

  • Club Room, 1 Double Bed, Non Smoking

    Photos of Club Room, 1 Double Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 409 sq ft
    • Harbor view
    • Sleeps 2
    • 1 Double Bed
    More detailsClub Room, 1 Double Bed, Non Smoking

  • Room, 2 Twin Beds, Non Smoking

    Photos of Room, 2 Twin Beds, Non Smoking

    5/5 guest room rating

    Room amenities

    • 409 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsRoom, 2 Twin Beds, Non Smoking

  • Executive Room, 2 Twin Beds, Non Smoking

    Photos of Executive Room, 2 Twin Beds, Non Smoking

    Room amenities

    • 409 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsExecutive Room, 2 Twin Beds, Non Smoking

  • Westin, Executive Suite, 1 Bedroom, Non Smoking

    Photos of Westin, Executive Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 689 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsWestin, Executive Suite, 1 Bedroom, Non Smoking

  • Executive Room, 1 King Bed, Non Smoking

    Photos of Executive Room, 1 King Bed, Non Smoking

    5/5 guest room rating

    Room amenities

    • 409 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed, Non Smoking

  • Junior Suite, 1 King Bed, Non Smoking

    Photos of Junior Suite, 1 King Bed, Non Smoking

    Room amenities

    • 592 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed, Non Smoking

  • Presidential Suite, 1 King Bed, Business Lounge Access (SW-M)

    Photos of Presidential Suite, 1 King Bed, Business Lounge Access (SW-M)

    Room amenities

    • 3165 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsPresidential Suite, 1 King Bed, Business Lounge Access (SW-M)

  • Room, 1 King Bed, Non Smoking

    Photos of Room, 1 King Bed, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • 409 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking

  • Club Room, 1 King Bed, Non Smoking

    Photos of Club Room, 1 King Bed, Non Smoking

    Room amenities

    • 409 sq ft
    • Harbor view
    • Sleeps 2
    • 1 King Bed
    More detailsClub Room, 1 King Bed, Non Smoking

About this area

Cape Town

Located in Cape Town, The Westin Cape Town is connected to the convention center. Long Street and Kloof Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Table Mountain and Lions Head. Traveling with kids? Make time for Two Oceans Aquarium, or check out an event or a game at Cape Town Stadium. Discover the area's wildlife on a nearby safari, or try your luck with game viewing.
Visit our Cape Town travel guide
View in a map
Map
Popular Location

What's nearby

  • Cape Town International Convention Centre - 1 min walk
  • Long Street - 5 min walk
  • Africa Centre - 10 min walk
  • Cape Town City Hall - 17 min walk
  • Cape Town Cruise Terminal - 12 min drive

Getting around

  • Esplanade Station - 3 min drive
  • Cape Town Station - 12 min walk
  • AirportCape Town Intl. Airport (CPT) - 16 min drive

Restaurants

  • Louis B's Bar and Lounge — 1 min walk
  • Thirty7 Showkitchen — 1 min walk
  • Col'Cacchio Pizzeria — 4 min walk
  • Freres Bistro — 4 min walk
  • Brownies and Downies — 6 min walk

About this property

The Westin Cape Town

Luxury hotel connected to the convention center in Cape Town City Centre, walk to Cape Town International Convention Centre
2 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, an outdoor pool, 2 bars/lounges, and a 24-hour fitness center are onsite. All 483 rooms offer comforts like pillowtop beds and pillow menus, plus free WiFi and TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars, and separate bathtubs and showers.
The Westin Cape Town offers 483 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Heavenly Spa by Westin has 15 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a spa tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of Commitment to Clean (Marriott)
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: ZAR 100.00 per day
  • Valet parking: ZAR 100 per day
  • RV/bus/truck parking (subject to charges)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Afrikaans
  • English
  • French
  • Portuguese
  • Xhosa

Business services

  • 14 meeting rooms
  • Business center
  • Computer station
  • Conference space (5877 square feet)

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 15 treatment rooms
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in from 3 PM - 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from March 24 2020 to September 30 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • 1 percent tourism fee will be charged

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 1700.00 per person (roundtrip)
  • Self parking fee: ZAR 100.00 per day
  • Valet parking fee: ZAR 100 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the spa

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Cape Town Westin
Westin Cape Town
Westin Hotel Cape Town
Westin Cape Town Hotel
The Westin Cape Town Hotel Cape Town Central
The Westin Cape Town South Africa
The Westin Cape Town Hotel
The Westin Cape Town Cape Town
The Westin Cape Town Hotel Cape Town

Frequently asked questions

Can I cancel my reservation for free at The Westin Cape Town and receive a full refund?
Yes, The Westin Cape Town offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin Cape Town cancellation policy on our site for more details about any exclusions or requirements.
Does The Westin Cape Town have a pool?
Yes, this property has an indoor pool and an outdoor pool. Pool access is from 6:00 AM–10:00 PM.
Is The Westin Cape Town pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Westin Cape Town?
Self parking is available for ZAR 100.00 per day. Valet parking is available for ZAR 100 per day.
What time is check-in at The Westin Cape Town?
Check-in is from 3 PM - 5:30 AM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at The Westin Cape Town?
Check-out is at noon. Late check-out is available for a fee (amount may vary).
Does The Westin Cape Town provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of ZAR 1700.00 per person, roundtrip, applies.
Where is The Westin Cape Town located?
This family-friendly Cape Town hotel is located on the waterfront, within a 10-minute walk of Cape Town International Convention Centre and Long Street. Two Oceans Aquarium and Castle of Good Hope are also within 1 mi (2 km). Cape Town Station is 12 minutes by foot.
4.6
Wonderful
5 - Excellent
541
4 - Good
165
3 - Okay
25
2 - Poor
5
1 - Terrible
11

4.7/5

Cleanliness

4.6/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Welcoming and efficient. Good location close to waterfront.
Stayed 6 nights in Jun 2018

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful in cape town
Celebrating our anniversary. We enjoyed our stay very much
Stayed 1 night in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Shame about exec lounge
Lovely exec room with lounge access from 3:30 for afternoon tea. However at 3:50 no sandwiches on display had to ask for these and crisps no veg option available at all😥 never got crisps. Nothing much on display at all sadly lacking afternoon tea we stayed for 3 nights but arrived late so this was our only chance. The girl on the lounge reception was fabulous though
Stayed 2 nights in Feb 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, breakfast, pool deck, spa, complementary shuttle bus to Waterfront
Stayed 5 nights in Jan 2020

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