Capitol - Saratoga Region Vacations from $342

Very crowded, overrun with under-supervised kids esp. in hot tub. Overpriced for what you get. The mountain view/ location was very nice; moderately remote, scenic. The buildings were left unlocked for convenience, the door entry room locks did not work perfectly, one of the locks to porch did not stay shut unless you lifted the door slightly. Odd, but it still worked. Housekeeping missed the kids handprints all over windows because blind was left shut. The pool and hot tub were crowded most times, they need a second adult hot tub at minimum!! They had weird policies to use pool table and it was used by the same group or two all weekend. They wanted you to give them something valuable to take out the pool set. Therefore, only one person could have it and it couldn't be passed on to the next, which just goes to show a lot of families bring kids there and are irresponsible. We used the table tennis and foosball which were nice to have. The kitchen was pretty well equipped overall. We didn't get to enjoy the hot tub as much as we would have liked to given how crowded it got. I would say it is a regular spot for visitors during ski season and the issue with the hot tub is well documented, as far as overcrowding in the hot tub. It also stopped sending out hot water in evening, two nights. One night it seemed it was just shut off. Kids had put snow in it too subic was reported so perhaps they shut off the hot jets , but it did happen more than one night and then magically.

Nicely decorated for Christmas. Helpful and attentive staff, Lack of heat in some of the public areas like near the library was an issue, but they tried by keeping the fireplace going. As a helpful hint- the fireplace area in the library was drafty and cold. You can go a long way toward fixing this by repairing or replacing that door that leads outside. There’s a 1 inch gap there. Also, while this is an issue, close those 2 inside doors. That works.

The staff was very welcoming and attentive. Room was clean.

Clean room, elevator broken and not enough bathroom towels.

Staff and room was clean