Cassaro Vacations from $1,383

Staff was excellent. From the welcome, to the restaurant, everything with our stay was great.

The hotel was just OK. Pretty dated and not sure if it was damaged because of the storm or they were just doing it up but wasn't great. Pancrazio was really nice in the bar but only really breakfast served in terms of food. Not an issue as we wanted to eat out but dont expect much in the way of food at hotel. Overall the hotel was just ok, paying mostly for the location which to be fair is very good as long as your mobile. Please don't book if you cant make it up and down the very steep hill from the road to the hotel entrance. Fine for us but I can see how people could struggle.

We had a wonderful stay at this beautiful hotel, we needed some quiet and relaxation so perfect for us, everything well thought out to meet your every need and very clean, amazing choice at breakfast with hot and cold options, the staff were wonderful, so helpful and friendly we felt right at home. The resort was very quiet with very few restaurants and bars but we were out of season, if the hotel restaurant had been open we would have eaten there but we would definitely return again when travelling through Sicily.

The property is great. Located near Mt Etna and wine country. The rooms are very nice and the restaurant is exceptional including all of the restaurant staff. If I had one observation to improve it would be the attentiveness of the front desk staff. They are not always available and do not always respond ti email.

I highly recommend NH Collection in Taormina! Not only is it situated perfectly for touring the town by Foot. We had the best time walking the narrow streets with so many high-end stores and happy people. But… The highlight had to be the people that took care of us at this amazing hotel. Sarah at the front desk met all our expectations and beyond Carissa and Monica were always available. One more really special person I I have to mention… Angelo, who was always there, asking what he could do to help us. He helps with the bags and anything & everything else you could imagine. I felt like he was our best friend by the time we left. Just amazing. They all deserve five stars.