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“This property looks NOTHING like those very nice photos they show. It’s unkempt and actually dirty inside. The clerk was working behind bulletproof glass. The parking lot has numerous people hanging around. There are signs warning of human trafficking as you go in and also in the dingy lobby. The clerk actually told me that I didn’t have to stay there if I didn’t want to, because the ‘vibe’ of the place had changed since it changed ownership. I took his advice and left and now I’m trying……

“Worst hotel experience I have ever had. Grounds were unkept. No one was at the front desk when I first arrived. Waited 20 minutes for someone to arrive and had to leave for dinner. Came back to find out that they were overbooked.”

“We enjoyed our stay, property was as described. It's convenient to many of the Hudson Valley small towns, including West Point.”

“Check in/ check out was a little wonky. The overhead light in the room was ghastly, but the bed was comfortable and the place was clean. The room climate control was also good.”

“Excellent stay…exactly what we needed”

“Clean room. Helpful staff. Nice amenities”

“Extra $12 was charged at check in. Kitchent is empty/nothing: no plates, cups, spoon or anything. Who need such Kitchent.”