Auberge Seraphine

Photo gallery for Auberge Seraphine

Primary image
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Balcony

Overview of Auberge Seraphine

Auberge Seraphine

3.0 star property

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Vielle Bay, Pointe Seraphine, Castries, 000124

Explore the area

  • Popular LocationCas en Bas Beach32 min drive
  • Popular LocationSt. Lucia Rain Forest52 min drive
  • AirportVieux Fort (UVF-Hewanorra Intl.)79 min drive
  • Popular LocationAnse Chastanet Beach101 min drive

Choose dates to view prices

About this area

Castries

Auberge Seraphine is located near the beach and in an area with good airport proximity. Pigeon Island National Park and Windward Islands reflect the area's natural beauty and area attractions include Splash Island Water Park Saint Lucia and Rodney Bay Aquatic Centre. Looking to enjoy an event or a game while in town? See what's going on at Daren Sammy Cricket Ground, or consider a night out at Friday Night Street Party. Guests appreciate the hotel's central location.

What's nearby

  • Saint Lucia National Archives - 5 min drive
  • The Embassy of France in Saint Lucia - 5 min drive
  • Cas en Bas Beach - 32 min drive
  • St. Lucia Rain Forest - 52 min drive
  • Anse Chastanet Beach - 101 min drive

Getting around

  • Hewanorra Intl. Airport (UVF) - 79 min drive

Restaurants

  • The Coal Pot Restaurant - 7 min walk
  • Haze Pub - 18 min walk
  • Marva's Pub - 19 min walk
  • Chef Robby's - 19 min walk
  • Caribbean Pirates Drinking Lounge - 19 min walk

About this property

Auberge Seraphine

Bayside hotel with bars/lounges and business center
An outdoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. All 24 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and TVs with satellite channels. Balconies, room service, and hair dryers are among the other amenities available to guests.
Auberge Seraphine offers 24 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–10 AM: USD 16 per person
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool sun loungers

Spa

  • Aromatherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 6.00 per person, per night for adults; USD 3.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 16 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Auberge Seraphine
Auberge Seraphine Castries
Auberge Seraphine Hotel
Auberge Seraphine Hotel Castries
Hotel Seraphine
Auberge Seraphine St. Lucia/Castries
Auberge Seraphine Hotel
Auberge Seraphine Castries
Auberge Seraphine Hotel Castries

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 21 out of 109 reviews
5 - Excellent 19%
Rating 4 - Good. 52 out of 109 reviews
4 - Good 48%
Rating 3 - Okay. 25 out of 109 reviews
3 - Okay 23%
Rating 2 - Poor. 9 out of 109 reviews
2 - Poor 8%
Rating 1 - Terrible. 2 out of 109 reviews
1 - Terrible 2%

3.9/5

Cleanliness

3.8/5

Staff & service

3.4/5

Amenities

3.5/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One week at Auberge
Staff are amazing. Beautiful setting. fabulous restaurant. Room needs more lively art/deco.
Stayed 7 nights in Mar 2020

3/5 Okay

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
the property is located in a envy area, where the tours operators have shore tours, but the property is outdated. need more up to the times look, the rooms are ok, but they need some help. The restaurant is dying, dinner service is weak. had dinner and either was cold or overcooked, or maybe frozen taste. but needs help now. that could be a goldmine, but needs some TLC
Stayed 4 nights in Jan 2020

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, room comfort
Boutique Beauty
Stayed 2 nights in Feb 2020

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel is excellent in terms of proximity to Castries, the Vigie airport and cruise terminal. It's located in a quiet area with great views.
Stayed 1 night in Feb 2020

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2020