Title: Hotel de Castro Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=6025060&destination=Castro%2C+Los+Lagos+Region%2C+Chile&selected=1845004&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel de Castro ## Photo gallery for Hotel de Castro ![Indoor pool - Hotel de Castro (Castro)](https://images.trvl-media.com/lodging/2000000/1850000/1845100/1845004/e157e23a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - evening/night - Hotel de Castro (Castro)](https://images.trvl-media.com/lodging/2000000/1850000/1845100/1845004/d7325bf8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail - Hotel de Castro (Castro)](https://images.trvl-media.com/lodging/2000000/1850000/1845100/1845004/956ce0f6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Hotel de Castro (Castro)](https://images.trvl-media.com/lodging/2000000/1850000/1845100/1845004/1f7e724e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Hotel de Castro (Castro)](https://images.trvl-media.com/lodging/2000000/1850000/1845100/1845004/c07ee920.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel de Castro offers a warm welcome with practical comforts. Enjoy a hearty breakfast buffet, rejuvenating spa massages, and leisurely swims in the indoor pool. The garden provides a peaceful retreat, while free in-room WiFi and luggage storage add essential convenience. ## Reviews 8.4 Very good ## Popular amenities - Pool - Breakfast included - Spa - Parking included - Free WiFi - Restaurant ## Check prices for these days [Tonight ](https://www.expedia.com/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=1845004&PinnedHotelID=1845004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=1845004&PinnedHotelID=1845004&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=1845004&PinnedHotelID=1845004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=1845004&PinnedHotelID=1845004&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=1845004&PinnedHotelID=1845004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=1845004&PinnedHotelID=1845004&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=1845004&PinnedHotelID=1845004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=1845004&PinnedHotelID=1845004&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds City view Sea view Showing 5 of 5 rooms ### View all photos for Standard Single Room ![Standard Single Room | Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/2000000/1850000/1845100/1845004/94312fd9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room 8.0 Very good 3 reviews - City view - 129 sq ft - 1 bedroom - Sleeps 1 - 1 Twin Bed ### View all photos for Standard Double Room ![Standard Double Room | Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/2000000/1850000/1845100/1845004/f45dc8ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 8.8 Excellent 10 reviews - City view - 172 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Twin Room ![Standard Twin Room | Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/2000000/1850000/1845100/1845004/bac38c17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room - City view - 172 sq ft - 1 bedroom - Sleeps 2 - 2 Twin Beds ### View all photos for Junior Suite, 1 King Bed ![Junior Suite, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/2000000/1850000/1845100/1845004/4ee12aff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed 9.8 Exceptional 7 reviews - Sea view - 301 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite, 2 Double Beds ![Junior Suite, 2 Double Beds | Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/2000000/1850000/1845100/1845004/5744167a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Double Beds - Sea view - 301 sq ft - 1 bedroom - Sleeps 2 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCastro-Hotels-Hotel-De-Castro.h1845004.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCastro-Hotels-Hotel-De-Castro.h1845004.Hotel-Information) ## About the neighborhood Castro is home to Hotel de Castro. Crafts Market and Parque Alto Muro Aventura are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tongoy Beach and Yutuy Beach. [Visit our Castro travel guide](https://www.expedia.com/Castro.dx6025060) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-42.48410%2C-73.76182&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Rw-ICuzj7JVPxeycrTqJbVmvu3A=) Chacabuco 202, Castro, de Los Lagos, 5700271 ### What's nearby - Museo Regional de Castro 2 min walk \- 0.1 miles - Church of San Francisco 3 min walk \- 0.2 miles - Lillo Handicraft and Market Fair 5 min walk \- 0.3 miles - Costanera Castro 6 min walk \- 0.4 miles - Plaza de Armas 8 min walk \- 0.4 miles ### Getting around - Dalcahue (MHC-Mocopulli) 20 min drive ### Restaurants - Travesia Restaurant 2 min walk - Amukan Cocina Gourmet 5 min walk - Descarriada 3 min walk - La Brújula del Cuerpo 5 min walk - Restaurant Palafito El Curanto 4 min walk ## About this property ### Hotel de Castro Property highlights At Hotel de Castro, you can look forward to a free breakfast buffet, a terrace, and a coffee shop/cafe. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services. You'll also enjoy perks such as: - An indoor pool - Free self parking - A roundtrip airport shuttle (surcharge), wedding services, and a 24-hour front desk - Tour/ticket assistance, an elevator, and multilingual staff Room features All guestrooms are individually furnished, and have amenities such as free WiFi and safes, as well as sound-insulated walls and minibars. Extra amenities include: - Bathrooms with tubs or showers and free toiletries - 32-inch flat-screen TVs with premium channels - Wardrobes/closets, free infant beds, and heating ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/96000000/95330000/95322600/95322525/8f833bad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Esmeralda Castro - Breakfast included - Parking included - Free WiFi - Restaurant 8.8 Excellent 11 reviews $71 nightly $71 total Apr 10 - Apr 11 [](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=95322525&PinnedHotelID=95322525&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/60000000/59180000/59177000/59176935/572e48e5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Diego de Almagro Castro Castro - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 61 reviews $100 nightly $100 total Apr 10 - Apr 11 [](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=59176935&PinnedHotelID=59176935&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/5000000/4920000/4916900/4916825/2799f0fa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Parque Quilquico Castro - Pool - Breakfast included - Spa - Kids pool 9.6 Exceptional 53 reviews $145 nightly $145 total Apr 10 - Apr 11 [](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=4916825&PinnedHotelID=4916825&HadPinnedHotel=true®ionId=-1&adults=2) ![Design Suite, Bay View | Beach/ocean view](https://images.trvl-media.com/lodging/104000000/103530000/103527000/103526936/33a1ccd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ALMA CHILOTA Castro - Breakfast included - Free WiFi - Laundry - Housekeeping 9.6 Exceptional 15 reviews $93 nightly $93 total Apr 17 - Apr 18 [](https://www.expedia.com/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=103526936&PinnedHotelID=103526936&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/9000000/8090000/8082400/8082371/602de253.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Enjoy Chiloé Castro - Pool - Breakfast included - Spa - Parking included 8.4 Very Good 287 reviews $99 nightly $99 total May 10 - May 11 [](https://www.expedia.com/Hotel-Search?startDate=2026-05-10&endDate=2026-05-11&selected=8082371&PinnedHotelID=8082371&HadPinnedHotel=true®ionId=-1&adults=2) ![Cafe](https://images.trvl-media.com/lodging/32000000/31140000/31136400/31136384/d4306280.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Refugio Pullao Castro - Hot tub - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 14 reviews $165 nightly $165 total Apr 12 - Apr 13 [](https://www.expedia.com/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=31136384&PinnedHotelID=31136384&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/8000000/7750000/7742000/7741981/4365ff82.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OCIO Territorial Hotel Castro - Hot tub - Spa - Parking included - Free WiFi 9.4 Exceptional 18 reviews [](https://www.expedia.com/Hotel-Search?startDate=2026-04-23&endDate=2026-04-24&selected=7741981&PinnedHotelID=7741981&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/101000000/100780000/100774200/100774108/e3e1fdb8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Estación Hostel Castro - Free WiFi - Breakfast available - Laundry - Microwave 9.8 Exceptional 11 reviews $36 nightly $36 total Apr 17 - Apr 18 [](https://www.expedia.com/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=100774108&PinnedHotelID=100774108&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, Sea View | Free WiFi](https://images.trvl-media.com/lodging/113000000/112730000/112727200/112727174/f9ce9524.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cumbres de Chiloé Castro - Breakfast included - Parking included - Free WiFi - Housekeeping 10 Exceptional 3 reviews [](https://www.expedia.com/Hotel-Search?startDate=2026-04-23&endDate=2026-04-24&selected=112727174&PinnedHotelID=112727174&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/5000000/4830000/4822600/4822596/432808e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Puerto Montt Puerto Montt - Pool - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 126 reviews $97 nightly $97 total May 1 - May 2 [](https://www.expedia.com/Hotel-Search?startDate=2026-05-01&endDate=2026-05-02&selected=4822596&PinnedHotelID=4822596&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-23&endDate=2026-04-24&selected=1845004&PinnedHotelID=1845004&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1845004,95322525,59176935,4916825,103526936) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge - Free self parking on site ### Food and drink - Free buffet breakfast available daily 7:30 AM to 10:30 AM - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Things to do - Full-service spa - Gym - Indoor pool - Sauna - Steam room ### Family friendly - In-room crib - Indoor pool - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - Business center - Meeting rooms ### Outdoors - Garden - Outdoor furniture - Terrace ### Full-service spa - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Elevator - Grab bar near toilet - Low-height counter and sink - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - 1 building - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with premium cable channels - Pay movies ### Food and drink - Limited room service - Minibar ### More - Desk - Heating - Individual decor - Individual furnishings - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday: - Indoor pool - Sauna - Hot tub The following facilities are closed on Friday and Saturday: - Indoor pool - Sauna - Hot tub ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: CLP 20000 per vehicle (one-way, maximum occupancy 4) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit ### Property is also known as Hosteria De Castro Hotel Spa Hosteria De Castro Spa Hosteria De Hotel Castro Hotel de Castro Hotel Hotel de Castro Castro Hotel de Castro Hotel Castro ## Frequently asked questions ### Does Hotel de Castro have a pool? ### How much does it cost to stay at Hotel de Castro? ### Is Hotel de Castro pet-friendly? ### How much is parking? ### What time is check-in at Hotel de Castro? ### What time is check-out at Hotel de Castro? ### Does Hotel de Castro provide a shuttle to the airport? ### Where is Hotel de Castro located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel de Castro Reviews 8.4 ### Very Good All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.4 Location ### 8.6 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 74 8 - Good 44 6 - Okay 14 4 - Poor 8 2 - Terrible 8 ## Reviews Verified ### 8/10 Good #### Juan Mar 5, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice clean place ![](https://a.travel-assets.com/ugc/hotel-reviews/570acc8e-f90f-4d48-a510-622bc2f2804b-1772672123532.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9b0ce061-2ad5-4b88-b06b-11bcca19cc4d-1772672123504.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4ad79b05-c483-4aaf-8696-eb989a411b81-1772672124198.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Juan Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### David Nov 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Edgar, at the reception desk, was really helpful and friendly. Everything was fine, a nice relaxed place. ##### David Stayed 4 nights in Nov 2025 Verified ### 8/10 Good #### Gregory Aug 10, 2024 Liked: Cleanliness, staff & service Nice hotel with a great breakfast (and views!). ##### Gregory Stayed 3 nights in Jul 2024 Verified ### 10/10 Excellent #### George Apr 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Desk staff always helpful ##### George Stayed 2 nights in Apr 2025 Verified ### 8/10 Good #### kerri Feb 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Helpful staff, really nice area and not too far from metro. ##### kerri Stayed 2 nights in Jan 2024 Verified ### 10/10 Excellent #### Thomas Nov 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Retro comfort and friendliness Great staff, very comfortable bed, and hot, powerful shower. Nice view, easy parking and walkable around town. Breakfast OK, and the place deserves a refurbishment maintaining the cool retro aspects. ##### Thomas Stayed 2 nights in Nov 2024 Verified ### 10/10 Excellent #### Laura Jan 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities This was an older property with quaint charm on a high bluff with wonderful views of the water. We really liked this hotel and would definitely stay there again. Comfortable beds, decent quality linens, nice breakfast and good value for money. No elevator but someone on hand to carry bags. ##### Laura Stayed 6 nights in Jan 2025 Verified ### 8/10 Good #### Mark Jan 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities If you are staying in Castro, this might be a good choice. It's an interesting building built into a hillside with views of the harbour. The building was well designed but it's a little bit tired now. Staff were reasonably helpful. There was parking off the street and secure. Right in the downtown, an easy walk to restaurants, stores, the Mercado, etc. ##### Mark Stayed 2 nights in Jan 2024 Verified ### 8/10 Good #### Margaret Feb 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Overall, a very good hotel. We like the location and the staff. We have extended our stay here but 2 more nights, but in a bigger room, with a view. Parking was inadequate, and it didn't help that everyday, there are at least one imbecile who would take up more than one space. They do have a lower lot, but it's not easy to get in and out of it. The breakfast buffet is very nice. ##### Margaret Stayed 3 nights in Feb 2024 Verified ### 10/10 Excellent #### Margaret Feb 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We originally booked 3 nights, and we're in the old wing. Then, we extended for 2 more nights and stayed in the newer wing, for US$30 more per night. Totally worth it!!! What a view!!! We could just watch the wild life and sunrise from our sofa. The newer wing has an elevator and bigger rooms. Highly recommended! ##### Margaret Stayed 2 nights in Feb 2024 Verified ### 2/10 Terrible #### Verified traveler Feb 4, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not a comfortable place to stay We booked a room with lake view in the newer section of the hotel. Room size was good but not the room condition. Some cracks and worn out flooring planks which could trip you if you were not careful. Mildew smell in room and bathroom. Room was quite warm as there’s no air conditioning. Bugs flew into room when opening window for fresh air. Towels were old and some were torn. Breakfast was poor with limited hot food and lack of quality and variety. Location was good though but we still would not recommend this hotel to anyone if you have other choices in the area. ##### Verified traveler Stayed 2 nights in Jan 2025 Verified ### 8/10 Good #### Karen Apr 4, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, walk to sites and restaurants. Included breakfast starts a bit late if you’re traveling. Our room was a bit noisy at night due to location by stairs from lobby and a smoking patio below our window. ##### Karen Stayed 2 nights in Apr 2026 Verified ### 10/10 Excellent #### Gladys Oct 25, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was beautiful and very spacious. Great view! ##### Gladys Stayed 1 night in Oct 2023 Verified ### 10/10 Excellent #### Hadi Mar 3, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent property. Only issue was tiny bathroom and Inconsistent water flow. ##### Hadi Stayed 2 nights in Mar 2026 Verified ### 10/10 Excellent #### Jennifer Dec 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Wonderful location, secure parking and super friendly staff. Walking distance to all the sights of Castro. Warning if you plan to arrive into Castro after 6pm the traffic is dreadful!! ##### Jennifer Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Katherinne Sep 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything it's good! ##### Katherinne Stayed 2 nights in Sep 2025 Verified ### 10/10 Excellent #### maria Feb 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The location and hotel is excellent, my only complaint is the bad condition of the mattress and pillows ##### maria Stayed 3 nights in Feb 2025 Verified ### 10/10 Excellent #### Agner Sep 9, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel. Good location. Good restaurant. Clean and spacious room. Only downside is ambience music it seems their only playlist is lounge version of lld rockhits. ##### Agner Stayed 1 night in Sep 2022 Verified ### 10/10 Excellent #### Professor Peter Dec 3, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Professor Peter Verified ### 4/10 Poor #### Giuliana May 4, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were rude, the hotel is very noisy, rooms are tiny, breakfast is insufficiently catered for with not even salt on the tables let alone a glass or a serviet. Don't go! ##### Giuliana Stayed 4 nights in Apr 2023 Verified ### 6/10 Okay #### JAMES Jan 9, 2023 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Check-in staff was poorly trained and rude ##### JAMES Verified ### 2/10 Terrible #### Liam Mar 11, 2023 Disliked: Amenities, property conditions & facilities Beautiful architecture that has been left to crumble. The entire hotel needs an overhaul. Room are small, uncomfortable and outdated. Strong sewage smell in bathroom that could not be rectified. Noisy inside and outside of the hotel so you could not leave the windows open at night and there is no air conditioning. ##### Liam Verified ### 4/10 Poor #### FRANCISCA Aug 16, 2022 Liked: Amenities, property conditions & facilities Disliked: Cleanliness, staff & service There was fungus in the bathroom, in the shower and walls. Restaurant menu has a wide variety of food and drinks, service at the restaurant very nice, perfect. We had an issue but there was responsibility of the front desk, they did not take the guarantee of my stay and gave me the room key anyway. The person who was on night shift call us at 00.30am yelling at the phone to inform us the inconvenient they have and hang up meanwhile he was speaking on the phone. Front Desk knew that we leave next day at 06.00am, we notice that at our check-in twice. Next day I paid directly and the person (old man) was not able to empathize nor apologize. That manner made our stay difficult to enjoy and none of us feel welcome, safe and confortable. ##### FRANCISCA Stayed 1 night in Aug 2022 Verified ### 8/10 Good #### Carlos Feb 19, 2026 Liked: Cleanliness, amenities, property conditions & facilities Buena habitacion, personal amable y respetuoso, la psicina y el spa funcionando y en buen estado, la habitacion que nos toco (403, cuarto piso) tenia la ducha con presion de agua caliente irregular durante la mañana. ##### Carlos Stayed 1 night in Feb 2026 Verified ### 2/10 Terrible #### VERONICA Jan 5, 2026 Disliked: Staff & service Me olvide mi entrada al pais que da la.PDI y no quisieron darme las habitaciones, estabamos.con niños y ni asi, les.pedi q si podian ingresar y yo esperaba hasta conseguir una foto y me dijrron q no cero empatica la niña q.me atendió ##### VERONICA Stayed 1 night in Jan 2026 ## Explore a world of travel with Expedia - [Lodging](?equalTargetTab=tab-0) - [Flights](?equalTargetTab=tab-1) - [Packages](?equalTargetTab=tab-2) - [Cars](?equalTargetTab=tab-3) - [Vacation Rentals](?equalTargetTab=tab-4) - [Things to Do](?equalTargetTab=tab-5) - [Casa Pindal - Hostel](https://www.expedia.com/Puqueldon-Hotels-Casa-Pindal-Hostel.h21311830.Hotel-Information) - [Hotel CasaQuinchao](https://www.expedia.com/Isla-Quinchao-Hotels-Hotel-CasaQuinchao.h90126163.Hotel-Information) - [Hotel Boutique Refugio de Navegantes](https://www.expedia.com/Dalcahue-Hotels-Hotel-Boutique-Refugio-De-Navegantes.h18268356.Hotel-Information) - [Hostal Casa Bosque](https://www.expedia.com/Dalcahue-Hotels-Hostal-Casa-Bosque.h28975731.Hotel-Information) - [Hotel Aliwen](https://www.expedia.com/Dalcahue-Hotels-Hotel-Aliwen.h31814421.Hotel-Information) - [Refugia Chiloé](https://www.expedia.com/Castro-Hotels-Tierra-Chiloe-Hotel-Spa.h15664958.Hotel-Information) - [Hospedaje del Sur](https://www.expedia.com/Castro-Hotels-Hospedaje-Del-Sur.h29057904.Hotel-Information) - [Parque Quilquico](https://www.expedia.com/Castro-Hotels-Parque-Quilquico.h4916825.Hotel-Information) - [Refugio Pullao](https://www.expedia.com/Castro-Hotels-Refugio-Pullao.h31136384.Hotel-Information) - [Ocio Territorial Hotel](https://www.expedia.com/Castro-Hotels-OCIO-Territorial-Hotel.h7741981.Hotel-Information) - [Palafito Waiwen](https://www.expedia.com/Castro-Hotels-Palafito-Waiwen.h93233700.Hotel-Information) - [Estación Hostel](https://www.expedia.com/Castro-Hotels-Estacion-Hostel.h100774108.Hotel-Information) - [Hotel Diego de Almagro Castro](https://www.expedia.com/Castro-Hotels-Hotel-Diego-De-Almagro-Castro.h59176935.Hotel-Information) - [Unicornio Azul](https://www.expedia.com/Castro-Hotels-Unicornio-Azul.h20114545.Hotel-Information) - [Hostal El Paso Chiloe - Hostel](https://www.expedia.com/Castro-Hotels-Hostal-El-Paso-Chiloe.h23604644.Hotel-Information) - [Alma CHILOTA](https://www.expedia.com/Puerto-Montt-Hotels-ALMA-CHILOTA.h103526936.Hotel-Information) - [Mangata Hotel](https://www.expedia.com/Castro-Hotels-Mangata-Hotel.h23172950.Hotel-Information) - [Enjoy Chiloé](https://www.expedia.com/Castro-Hotels-Enjoy-Chiloe.h8082371.Hotel-Information) - [Hotel Esmeralda](https://www.expedia.com/Castro-Hotels-Hotel-Esmeralda.h95322525.Hotel-Information) - [Flights to Chiloé Province](https://www.expedia.com/Destinations-In-Chiloe-Province.d553248635975749573.Flight-Destinations) - [Chiloé Province Vacations](https://www.expedia.com/Chiloe-Province.d553248635975749573.Destination-Travel-Guides) - [Car rentals near Chiloé Province](https://www.expedia.com/Destinations-In-Chiloe-Province.d553248635975749573.Car-Rental-Destinations) - [Chiloé Province Vacation Rentals](https://www.expedia.com/Destinations-In-Chiloe-Province.d553248635975749573.Vacation-Rental-Destinations) - [Things to do in Chiloé Province](https://www.expedia.com/Things-To-Do-In-Chiloe-Province.d553248635975749573.Travel-Guide-Activities)