“Your property is beautiful your surrounding surround your dinner in your bar are immaculate and beautiful and comfortable and we hope that we use them again soon. However, the meal we had there left a lot to be desired. I was served a plate a fruit which was not the fruit that was promised to me I questioned them and they gave me one that was promised to me, but only one of the five or six that were supposed to be on the plate according to the menu. The staff was a little bit hard to manage……
“Beautiful grounds, if you have mobility issues it would be a great challenge, no carts to get things to your room due to layout of property. Man who was there when I checked in seemed to be the manager. He was rude. No carts to get my things up several bumpy ramps, he seemed annoyed I asked for help. Was there for 5 days, never saw him smile at me or anyone else. Lock on my room was broken the whole time but no one ever came to fix it. Other staff somewhat more friendly. Fabulous breakfast but……
“Hermosa vista habitación muy bonita y limpia pero colchón de piedra almohadas terribles pase noche terrible, nos abrieron la habitación no sabían que estaba ocupada, pésimo servicio en el bar de alberca tuve que pararme dos veces a pedir senla pasaban en el celular alberca suciabjacuzzi no servía y agua verde estancada en el infinity y todo roto el azulejo de la alberca lástima de lugar”