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Quality Inn & Suites

2.5 star property
Hotel in Charleston with free breakfast and fitness center

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Quality Inn & Suites

Standard Room, 2 Queen Beds, Non Smoking | Iron/ironing board, Internet, bed sheets
Outdoor pool
Front of property - evening/night
Free daily buffet breakfast
Lobby
Reviews
6.6

Popular amenities

  • Breakfast included
    Breakfast includedBreakfast included
  • Free WiFi
    Free WiFiFree WiFi
  • Parking included
    Parking includedParking included
  • Gym
    GymGym
  • Housekeeping
    HousekeepingHousekeeping
  • Air conditioning
    Air conditioningAir conditioning

Explore the area

Map
1010 Washington Street E, Charleston, WV, 25301
  • Popular LocationClay Center for the Arts and Sciences3 min walk
  • Popular LocationCharleston Town Center9 min walk
  • Popular LocationCharleston Coliseum & Convention Center14 min walk
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Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, Internet, bed sheets

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
Dining table
TV
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Iron/ironing board, Internet, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Refrigerator
TV
Shower/tub combination
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Iron/ironing board, Internet, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Shower/tub combination
Private bathroom
Coffee/tea maker
Desk
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Iron/ironing board, Internet, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Dining table
TV
Shower/tub combination
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Dining table
TV
Shower/tub combination
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Best Western Charleston
Pool
Breakfast included
Parking included
Free WiFi
6.4 out of 10, (934)
The price is $93
$105 total
includes taxes & fees
Jul 3 - Jul 4
Best Western Charleston

About the neighborhood

Charleston

Located in Charleston, Quality Inn & Suites is in the city center and near the airport. Big Bend Golf Course and Scarlet Oaks Country Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Memorial Ice Arena and Jefferson Park. Looking to enjoy an event or a game while in town? See what's happening at Charleston Coliseum & Convention Center or Appalachian Power Park.
Visit our Charleston travel guideOpens in a new window

What's nearby

  • Clay Center for the Arts and Sciences - 3 min walk
  • Charleston Town Center - 9 min walk
  • Haddad Riverfront Park - 9 min walk
  • Charleston Coliseum & Convention Center - 14 min walk
  • West Virginia State Capitol Building - 3 min drive

Getting around

  • Charleston Station - 11 min walk
  • Charleston, WV (CRW-Yeager) - 10 min drive

Restaurants

  • ‪Fife Street Brewing - ‬6 min walk
  • ‪Short Story Brewing Charleston - ‬6 min walk
  • ‪Lee Street Lounge - ‬4 min walk
  • ‪Black Sheep Burrito and Brews - ‬8 min walk
  • ‪First Watch - ‬7 min walk

About this property

Quality Inn & Suites

Hotel in the business district
Close to Charleston Coliseum & Convention Center, Quality Inn & Suites provides amenities like a free breakfast buffet and a gym. Guests can connect to free WiFi in public areas.
You'll also find perks like:
  • Free self parking
  • Meeting rooms, smoke-free premises, and a TV in the lobby
  • An elevator, a 24-hour front desk, and luggage storage
  • Guest reviews give good marks for the breakfast and helpful staff
Room features
All 140 rooms include comforts such as air conditioning, in addition to amenities like high-speed internet. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations
  • TVs with cable channels
  • Refrigerators, on-request microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western Charleston Plaza
Motel 6 Charleston WV Hotel
Best Western Charleston Plaza Hotel
6 Charleston WV
Quality Inn Charleston
Quality Charleston
Quality Inn & Suites Hotel
Quality Inn & Suites Charleston
Quality Inn & Suites Hotel Charleston

Frequently asked questions

Is Quality Inn & Suites pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Quality Inn & Suites?

As of Jun 21, 2024, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on Jul 7, 2024 start from $84.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn & Suites?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in begins at 3:00 PM.

What time is check-out at Quality Inn & Suites?

Check-out is at noon.

Where is Quality Inn & Suites located?

Located in the heart of Charleston, this hotel is within a 15-minute walk of Avampato Discovery Museum and Charleston Coliseum & Convention Center. Clay Center for the Arts and Sciences and Children s Theatre of Charleston are also within 5 minutes. Charleston Station is 11 minutes by foot.

Reviews

6.6
Rating 10 - Excellent. 170 out of 815 reviews" "
Rating 8 - Good. 221 out of 815 reviews" "
Rating 6 - Okay. 162 out of 815 reviews" "
Rating 4 - Poor. 131 out of 815 reviews" "
Rating 2 - Terrible. 131 out of 815 reviews" "

6.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

donna

Disliked: Staff & service
Room reservation was changed and I was givin no advance warning
Stayed 1 night in Jun 2024

2/10 Terrible

Aryn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid this place. There are many other hotels to stay in the area. I already knew we were going to have problems when people were in a fight outside of the hotel. We get to our room and there is visible blood and body fluids on our comforters. The head board had body fluids everywhere. The cabinet the fridge was in had at least 2 inches of dirt and dust in it. I picked up the remote and it had crud all over it and was so sticky when I wiped it off with my own cleaning wipes it was completely black. Then the bathroom light look like someone spread their poop all over it. The fridge was not working and smelled like rotten meat. When my husband went and complained no one even came to see the room they just gave us keys to a different one. We go to our new room and the air didn’t work, there was used toilet paper in the bathroom, the same dust was in the fridge cabinet, the iron had so much mold in it and handle wasn’t wiped down, the ac unit had all kinds of dirt in the vents, and everything was covered in dust. There was tons of homeless, ladies of the night, and drugs at night in the street. We drive a Telsa and it caught someone going around to cars trying to get in including ours. Not a good place to stay. Pay a little bit more and stay in the nicer places down the street.
Stayed 1 night in Jun 2024

4/10 Poor

Alexis

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When I got on my floor it smelled horrible
Stayed 1 night in May 2024

8/10 Good

Leola

Traveled with family
Liked: Cleanliness, staff & service, amenities
Property was okay, but not in a convient area for where we were to be.
Stayed 1 night in May 2024

10/10 Excellent

Christopher

Stayed 1 night in May 2024

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Will be back
Stayed 1 night in May 2024

4/10 Poor

Nicholas

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The 1st Room we had the chair was torn and the TV did not work. The 2nd Room the bathroom was dirty and paint was peeling. The staff was great but the property is run down....
Stayed 1 night in Apr 2024

10/10 Excellent

Dennis

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean hotel. Need to police the homeless near by.
Stayed 1 night in Apr 2024

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
I loved it all. The staff was awesome
Stayed 1 night in Apr 2024

6/10 Okay

toni

No hairdryer in toom
Stayed 1 night in Apr 2024

8/10 Good

Espedito, Alexandria

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was helpfully and friendly
Stayed 1 night in Apr 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service
clean
Stayed 1 night in Apr 2024

6/10 Okay

Jeanne

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It just seemed a bit old and run down in the lobby but our room what pretty nice.
Stayed 1 night in Mar 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

ANDREW

Business traveler
Stayed 2 nights in Mar 2024

6/10 Okay

Jamie

Breakfast was decent and in good quantity. Housekeeping was pleasant. Room was fairly clean upon check in. Hallways smelled odd, location was not great and parking lot not in good condition.
Stayed 4 nights in Mar 2024

6/10 Okay

May

Disliked: Amenities
Dead city
Stayed 2 nights in Mar 2024

2/10 Terrible

Olga, Ocean City

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Jennifer

Stayed 1 night in Mar 2024

2/10 Terrible

Jeffery

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would advise you to seek shelter elsewhere if possible. Ice machines were non operational. Snack machine was out of order. The initial room they placed us was under construction, tools still laying in the beds...water leaked from the light fixture after showering
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing.
Stayed 3 nights in Jan 2024

10/10 Excellent

Alvaro

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Excellent service. The breakfast eggs were delicious and the lady attending us asked us how we wanted the eggs (we showed up early so the eggs were not ready yet) and she made them just like we wanted them. Thanks.
Stayed 2 nights in Feb 2024

2/10 Terrible

Franck

Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
Amazing place and great staff
Stayed 1 night in Jan 2024

10/10 Excellent

ricky

Stayed 1 night in Jan 2024

General hotel information

Reasons to Book
Nice Bathroom & Comfortable Beds
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5