Choose dates to view prices

Urban

Photo gallery for Urban

Primary image
Seasonal outdoor pool, sun loungers
Superior Room | Premium bedding, free minibar items, in-room safe, desk
Suite | View from room
Suite | Premium bedding, free minibar items, in-room safe, desk

Overview of Urban

Urban

5.0 star property

4.6/5 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
Carrera San Jeronimo 34, Madrid, Madrid, 28014

Explore the area

  • Popular LocationPuerta del Sol4 min walk
  • Popular LocationPrado Museum10 min walk
  • Popular LocationPlaza Mayor10 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)21 min drive

Room options

About this area

Madrid

Urban is located in Madrid Centro, a neighborhood in Madrid, and is near a metro station. Prado Museum and Museo Nacional Centro de Arte Reina Sofia are cultural highlights, and some of the area's notable landmarks include Plaza de Cibeles and Puerta de Alcala. Looking to enjoy an event or a game while in town? See what's going on at Santiago Bernabeu Stadium.

What's nearby

  • Puerta del Sol - 4 min walk
  • Thyssen-Bornemisza National Museum - 5 min walk
  • Gran Via Street - 6 min walk
  • Prado Museum - 10 min walk
  • Plaza Mayor - 10 min walk

Getting around

  • Sevilla Station - 3 min walk
  • Madrid Recoletos Station - 15 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 20 min drive

Restaurants

  • La Venencia - 2 min walk
  • Chuka Ramen Bar - 2 min walk
  • El Fontán - 2 min walk
  • El Lacón - 2 min walk
  • Carbones 13 - 2 min walk

About this property

Urban

5-star luxury hotel near Gran Via Street
A short walk from Puerta del Sol and Plaza Mayor, Urban provides a roundtrip airport shuttle, a poolside bar, and a rooftop terrace. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature Mediterranean cuisine and more. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and limo/town car service
  • An electric car charging station, a ballroom, and an elevator
  • Free newspapers, multilingual staff, and a porter/bellhop
  • Guest reviews give top marks for the breakfast and location
Room features
All 96 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and air conditioning. Guest reviews highly rate the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with tubs or showers and free toiletries
  • LCD TVs with satellite channels and DVD players
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 33 per day)
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 35.20 per person
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • CEBO
  • Glass Mar

Things to do

  • Fitness center
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space (3240 square feet)
  • Meeting room

Outdoors

  • Pool sun loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom

Entertainment

  • DVD player
  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free minibar (some items)

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Travelers also viewed these properties

See similar properties

Policies

Check-in

97% of travelers were happy with check-in
Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: EUR 35.20 per person (approximately)
  • Airport shuttle fee: EUR 90 per vehicle (one-way)
  • Covered self parking fee: EUR 33 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from June to September

Property is also known as

Urban Hotel
Urban Hotel Madrid
Urban Madrid
Madrid Urban Hotel
Hotel Urban Madrid
Urban Hotel
Urban Madrid
Urban Hotel Madrid

Frequently asked questions

Does Urban have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Urban?

As of Sep 28, 2022, prices found for a 1-night stay for 2 adults at Urban on Oct 27, 2022 start from $218.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Urban pet-friendly?

No, pets are not allowed at this property.

How much is parking at Urban?

Self parking is available for EUR 33 per day.

What time is check-in at Urban?

Check-in is from 3:00 PM - anytime.

What time is check-out at Urban?

Check-out is at noon.

Does Urban provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 90 per vehicle applies.

Where is Urban located?

This family-friendly Madrid hotel is located in the historical district, within a 10-minute walk of Puerta del Sol, Prado Museum, and Plaza Mayor. Plaza de Cibeles and El Retiro Park are also within 15 minutes. Sevilla Station and Sol Station are within a 5-minute walk.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 707 out of 998 reviews
5 - Excellent 71%
Rating 4 - Good. 210 out of 998 reviews
4 - Good 21%
Rating 3 - Okay. 53 out of 998 reviews
3 - Okay 5%
Rating 2 - Poor. 18 out of 998 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 998 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

John
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding
Stayed 2 nights in Sep 2022

5/5 Excellent

MARIA
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location Amazing service
Stayed 5 nights in Sep 2022

5/5 Excellent

Zulma
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locaion; walking distance to major attractions and superb customer service! Clean and comfortable rooms.
Stayed 2 nights in Sep 2022

5/5 Excellent

Roger
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a small museum of artifacts on the bottom floor i got the junior suite and it had a nice artificat display case in the suite. The suite was 2 floors and a very reasonable price. I was amazed and felt like a high roller right from my 1st steps in the hotel
Stayed 3 nights in Sep 2022

5/5 Excellent

Amanda
Liked: Cleanliness, staff & service, property conditions & facilities
Property is in a fantastic location, very clean with excellent facilities! Staff are very accomodating and helpful. Would recommend this hotel to anyone visiting madrid and I myself will stay there again when I visit next time!
Stayed 4 nights in Aug 2022

5/5 Excellent

Bradley, London
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Aug 2022

1/5 Terrible

RIDVAN
Traveled with group, Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Aug 2022

5/5 Excellent

paola
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
suite was perfect ! staff was so nice !!! loved it
Stayed 2 nights in Aug 2022

5/5 Excellent

ezequiel, San Diego
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 2 nights in Jul 2022

4/5 Good

Ben, Oaklnad
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay close to sights.
Stayed 1 night in Aug 2022