I was a little aggravated because my gate in Dallas changed three times, but loved the communication from American Airlines (push notifications, text messaging, and auto-update of my e-boarding pass) regarding the changes. I was never out of the loop, and was even updated faster than the message boards in the terminal!
I hated that American airlines kept changing the flight to different gates made me miss my flight I had to spend the night at the airport.They didn't offer me any hotel accommodations or food voucher I was very disappointed.They offered other passengers who missed the same flight hotel accommodations and food voucher.
I was made to feel that all my needs were taken care of. Made my trip enjoyable. Thanks
Was not happy about having seat all the way in the back when I had made reservations almost 3 months in advance.
Keep up great work
Attendants on my flights were helpful and friendly.
Yes. Weather from Chicago to Mexico caused delays on the entire trip. No one’s fault,but I got home at midnight instead of 9:30.
No pleased with the lack of friendlyness from check-in employee.
Another inch between seats would vastly improve comfort; for 39 minute flight it wasn't a requirement.
Quick, easy and hassle free. Love flying at Waco
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|Destination Airport||Killeen-Fort Hood Regional|
|Destination Airport IATA Code||GRK|
|Destination City Name||Killeen|