Title: Spa Court Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Spa Court ## Photo gallery for Spa Court ![Luxury Apartment | Room amenity - Spa Court (Cheltenham)](https://images.trvl-media.com/lodging/49000000/48890000/48883000/48882912/65c6c8ee.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Luxury Studio | Private kitchenette | Full-size fridge, microwave, oven, stovetop - Spa Court (Cheltenham)](https://images.trvl-media.com/lodging/49000000/48890000/48883000/48882912/c7a6af1c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Apartment | Private kitchen | Full-size fridge, microwave, oven, stovetop - Spa Court (Cheltenham)](https://images.trvl-media.com/lodging/49000000/48890000/48883000/48882912/65611852.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Spa Court (Cheltenham)](https://images.trvl-media.com/lodging/49000000/48890000/48883000/48882912/c43e8550.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, blackout drapes, iron/ironing board, free WiFi - Spa Court (Cheltenham)](https://images.trvl-media.com/lodging/49000000/48890000/48883000/48882912/b62d3014.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Located close to Cheltenham Racecourse, Spa Court has plenty to offer. Adventurous travelers may like the cycling at this apartment. Guests can connect to free in-room WiFi. ## Reviews 7.4 Good ## Popular amenities - Kitchen - Free WiFi ## Room options ### Check availability for these dates Tonight [Feb 25 - Feb 26](https://www.expedia.com/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=48882912&PinnedHotelID=48882912&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=48882912&PinnedHotelID=48882912&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 26 - Feb 27](https://www.expedia.com/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=48882912&PinnedHotelID=48882912&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=48882912&PinnedHotelID=48882912&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 27 - Mar 1](https://www.expedia.com/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=48882912&PinnedHotelID=48882912&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=48882912&PinnedHotelID=48882912&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 6 - Mar 8](https://www.expedia.com/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=48882912&PinnedHotelID=48882912&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=48882912&PinnedHotelID=48882912&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ### View all photos for Luxury Studio ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/49000000/48890000/48883000/48882912/b62d3014.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Studio ### Highlights Heating Kitchenette Full-sized refrigerator/freezer Flat-screen TV Separate bedroom Blackout drapes/curtains Private bathroom Hair dryer - 269 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed OR 2 Twin Beds ### View all photos for Superior Studio ![Superior Studio | Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/49000000/48890000/48883000/48882912/0e83b143.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Studio ### Highlights Heating Kitchenette Full-sized refrigerator/freezer Flat-screen TV Separate bedroom Blackout drapes/curtains Private bathroom Hair dryer - 323 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed OR 2 Twin Beds ### View all photos for Luxury Apartment ![Luxury Apartment | Private kitchen | Full-size fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/49000000/48890000/48883000/48882912/65611852.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Apartment ### Highlights Separate dining area Separate sitting area Individually furnished Individually decorated Heating Kitchenette Full-sized refrigerator/freezer Dishwasher - City view - 861 sq ft - 2 bedrooms - Sleeps 6 - 1 Queen Bed, 1 King Bed and 1 Double Sofa Bed ### View all photos for Standard Apartment ![Standard Apartment | Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/49000000/48890000/48883000/48882912/7c328da4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment ### Highlights Separate dining area Separate sitting area Heating Kitchenette Full-sized refrigerator/freezer Flat-screen TV 6 bedrooms Blackout drapes/curtains - 1615 sq ft - 6 bedrooms - Sleeps 8 - 1 Double Bed, 4 Twin Beds and 1 King Bed ### View all photos for Standard Apartment ![Desk, blackout drapes, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/49000000/48890000/48883000/48882912/9c77f56a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment ### Highlights Separate dining area Separate sitting area Heating Kitchenette Full-sized refrigerator/freezer Flat-screen TV 5 bedrooms Blackout drapes/curtains - 1615 sq ft - 5 bedrooms - Sleeps 6 - 1 Double Bed and 4 Twin Beds ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCheltenham-Hotels-Spa-Court.h48882912.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCheltenham-Hotels-Spa-Court.h48882912.Hotel-Information) ## About the neighborhood Located in Cheltenham, Spa Court is in the city center. Cineworld Cheltenham and Cleeve Hill Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Walks With Hawks and Barnwood Arboretum & Park. Looking to enjoy an event or a game while in town? See what's happening at EV Charger Points Stadium or Petersfield Park. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails, horse riding, and mountain biking nearby. [Visit our Cheltenham travel guide](https://www.expedia.com/Cheltenham.dx4597) [View more Apartments in Cheltenham](https://www.expedia.com/Cheltenham-Apartments.d4597-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.89827%2C-2.07249&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9HHam0PSWRmeDcvZFLH8LoIDwGE=) 11 Bath St, Cheltenham, England, GL50 1YA ### What's nearby - ![Imperial Gardens](https://images.trvl-media.com/place/553248621592884240/25e40c46-2e55-4263-849e-bf553da87daf.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Imperial Gardens 4 min walk \- 0.3 miles - ![F04AR9 Cheltenham Town Hall, Cheltenham, Gloucestershire, England](https://images.trvl-media.com/place/553248621532491297/a259b425-4c84-4563-908e-ba3178624296.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cheltenham Town Hall 4 min walk \- 0.3 miles - ![Picture perfect walk through the park. Well laid out paths and playgrounds for the kids as well as some spectacular views. #LifeAtExpedia](https://images.trvl-media.com/place/4597/5b94b072-1f51-43eb-b090-4319df1416fc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Pittville Park 12 min walk \- 0.7 miles - Everyman Theatre 4 min walk \- 0.3 miles - The Promenade 5 min walk \- 0.3 miles ### Getting around - Cheltenham Spa Station 6 min drive ### Restaurants - The Moon Under Water 1 min walk - Huffkins at John Lewis Cheltenham 3 min walk - Planet Caravan 1 min walk - Pret a Manger 4 min walk - Everyman Theatre 6 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Spa Court This apartment building features free WiFi in public areas. Each apartment provides a kitchenette with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, guests will find a flat-screen TV with digital channels, and other amenities include free WiFi and an electric kettle. Weekly housekeeping is available. Spa Court offers 19 accommodations with hair dryers and irons/ironing boards. Accommodations at this 3-star apartment have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers. This Cheltenham apartment provides complimentary wireless Internet access. 24-inch flat-screen televisions come with digital channels. Housekeeping is provided weekly. 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Parking included - Free WiFi - Breakfast available - Bar 9.2 Wonderful 496 reviews $95 nightly $115 total Mar 1 - Mar 2 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=2156409&PinnedHotelID=2156409&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=48882912&PinnedHotelID=48882912&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=48882912,900652,1941979,13254430,63601) ## Property amenities ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Family friendly - High chair ### Kitchenette - Cleaning supplies - Cookware, dishware, and utensils - Electric kettle - Full-sized refrigerator/freezer - Microwave - Oven - Stovetop - Toaster ### Bedrooms - Bedsheets provided ### Bathroom - Bathtub or shower - Hair dryer - Private bathroom - Shower - Toilet paper - Towels provided ### Entertainment - 24-inch flat-screen TV with digital channels ### Laundry - Laundromat nearby - Laundry detergent ### Work spaces - Desk ### Comfort - Heating ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Designated smoking areas ### Services and conveniences - Blackout drapes - Iron/ironing board - Weekly housekeeping ### Location highlights - In a shopping district - In the city center - Near a health/beauty spa - Near a hospital ### Things to do - Bicycle rentals - Fishing nearby - Hiking/biking trails nearby - Horseback riding nearby - Mountain biking nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 19 units - Bicycle rentals ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions There is no front desk at this property Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance Information provided by the property may be translated using automated translation tools ### Access methods Private entrance, smart lock ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property is professionally cleaned ### Property is also known as Spa Court Apartment Spa Court Cheltenham Spa Court Apartment Cheltenham ## Frequently asked questions ### Is Spa Court pet-friendly? ### How much is parking? ### What time is check-in at Spa Court? ### What time is check-out at Spa Court? ### Where is Spa Court located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Spa Court Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.8 Amenities ### 7.6 Property conditions & facilities 10 - Excellent 13 8 - Good 12 6 - Okay 7 4 - Poor 4 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### Paul Nov 5, 2025 Liked: Cleanliness, room comfort, communication In the centre of town .Ideal for the racecourse.Easy access,pleasant and helpful staff ##### Paul Stayed 2 nights in Oct 2025 ### 8/10 Good #### paul Dec 1, 2024 Liked: Cleanliness, property conditions & facilities, communication Very good, well equipped apartment in a central location. ##### paul Stayed 2 nights in Nov 2024 ### 6/10 Okay #### Lovesh May 24, 2025 Good studio ##### Lovesh Stayed 2 nights in May 2025 ### 8/10 Good #### Niall Jan 2, 2025 Liked: Room comfort, communication #### Great location Great loaction, good ammenities. Not as clean as it should be and you could see layers of dust on top of the cupboards. Bed was on the soft side but comfortable. ##### Niall Stayed 2 nights in Dec 2024 ### 8/10 Good #### Mariana Apr 4, 2024 Liked: Cleanliness, room comfort, communication #### Great Parking is about 8am to 8pm Quite complicate and expensive Mattress are not really good in my opinion Under the bed and the sofa was dirty Overall it's ok very good location. ##### Mariana Stayed 3 nights in Apr 2024 ### 6/10 Okay #### Emily Feb 11, 2024 Liked: Amenities, property conditions & facilities, communication The only issue was the overwhelming smell of smoke when you enter the apartment. The actual property was great for what we were looking for. Close to the centre of Cheltenham, walking distance to lots of restaurants and plenty to do. Space was clean and comfortable but we could not get passed the smell every time we entered the apartment. ##### Emily Stayed 2 nights in Feb 2024 ### 8/10 Good #### Kyle Feb 18, 2024 Liked: Cleanliness, room comfort, communication General stay was good, hotel was nice and clean. However access was a pain due to the dedicated app they use to access the property. I never initially received the email for activating and nor did anothe couple. Which led to a bit of a wait. Stay lets quickly remedied this however. ##### Kyle Stayed 2 nights in Feb 2024 ### 8/10 Good #### Atiyeh Apr 14, 2024 Liked: Room comfort, communication Accommodation is located centrally and has everything you need for a comfortable stay. Beds were clean and comfortable. Kitchen is a lovely space to come together with family. Add £13 per day for parking as the place has not its own parking. The place is clean but I gave it a 3 for cleaning because there were empty food boxes behind the desk in the main bedroom. Towels were clean but old . Communication was great and we will definitely go back again but will ask them to pay a little more attention to cleaning . ##### Atiyeh Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Alan Oct 24, 2022 Liked: Cleanliness, room comfort, communication #### The perfect stay A perfect stay really nice apartment with cooking facilities , washing machine iron etc. Also right in the heart of town with paid parking 5 mins walk away. ##### Alan Stayed 2 nights in Oct 2022 ### 10/10 Excellent #### Charlie Aug 14, 2020 Liked: Cleanliness, room comfort Perfect location very close to the town centre. Very clean and tidy. Would definitely recommend. ##### Charlie Stayed 2 nights in Aug 2020 ### 2/10 Terrible #### Edward Sep 20, 2025 Disliked: Cleanliness, room comfort, communication #### Avoid at all costs The room at Spa court was disgusting. See the attached phots. It was so bad we had to book into another hotel in Cheltenham. Hotels.com and the owner have refused to reimburse us and just offered a £25 one key cash credit. This is not the kind of service I would expect from Hotels.com. ![](https://a.travel-assets.com/ugc/hotel-reviews/eee3fbb1-3d18-4c65-84ea-d783331e44fc-1758372782789.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3dfb4716-284e-4640-ae20-7f636873b890-1758372783708.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7de9d988-6f4f-4692-ae08-0f20472d79db-1758372778171.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d2992da0-519a-4dce-8f6d-ee9009f92a3b-1758372778886.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Edward Stayed 2 nights in Sep 2025 ### 2/10 Terrible #### Kanwal Jul 2, 2025 Disliked: Room comfort, communication #### No working lift I specifically chose this apartment as it had a life but the lift was not working during out three nights stay. ##### Kanwal Stayed 3 nights in Jun 2025 ### 6/10 Okay #### KATIA Jul 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities This apartment in close to the pedestrian area in Cheltenham’s centre. While this means that it is close to shops and restaurants, it also means that parking is difficult and there is noise throughout the night. The lift is out of order (a detail which was never communicated or acknowledged) . The flat was clean and kitted with various amenities. The management are responsive to e-communication but their replies are abrupt and unhelpful. I spent 2 nights but got little sleep due to noise and a less than comfortable bed. ##### KATIA Stayed 2 nights in Jul 2025 ### 8/10 Good #### Paul Apr 2, 2023 Liked: Cleanliness, property conditions & facilities, communication Small but everything present. No instructions as to get heating on but we did get radiator working - towel rail not so much. Bed mattress not high end. The physical key fob in apartment did not open the door - phone key worked well. Good central location. ##### Paul Stayed 1 night in Apr 2023 ### 4/10 Poor #### Freedom Jan 9, 2024 The property is a good property! However the tv was coming off the wall! The Wi-Fi didn’t work! The shower was blocked and water kept rising when taking a shower! We had to wait a while for the water to go down before the other person could use it! The kitchen sink was leaking ##### Freedom Stayed 2 nights in Jan 2024 ### 4/10 Poor #### Robert Oct 27, 2024 Disliked: Room comfort #### Would not return to this 'smelly' flat The property had a strong smell due to high chemical smell in the en-suite. Not sure if the extraction fan in the en-suite worked as did not seem to reduce this smell. This resulted in having to have the window open on a very lively busy street in centre of Cheltenham - which was really noisy. Thus, we both suffered poor sleep ##### Robert Stayed 2 nights in Oct 2024 ### 6/10 Okay #### Marcus Feb 20, 2024 Liked: Cleanliness Disliked: Room comfort #### Awful mattresses. The general facilities were good, but overshadowed by the awful mattresses that allowed us only a few hours of broken sleep when the springs poked you on an unsupportive mattress through the night. On the Saturday after the first night when complaining I was told there was nothing that could be done before Monday which was our checkout day. It was a very black mark on an otherwise decent room, but being able to sleep is really important as it did affect everything we had planned as we're so tired all weekend. ##### Marcus Stayed 3 nights in Feb 2024 ### 8/10 Good #### Verified traveler Apr 21, 2024 Liked: Room comfort, communication #### 4 stjerner Fikk dobbeltseng selv om jeg hadde bestilt to enkle senger. Ellers ingenting å utsette på rommet. ##### Verified traveler Stayed 2 nights in Apr 2024 ### 6/10 Okay #### K May 4, 2022 Liked: Cleanliness, communication Disliked: Room comfort #### Very noisy nightclub disturbance First impressions were good. Neat little studio, modern decor, clean, well lit corridors, good entrance security system. We were there for 4 nights. The bed was extremely uncomfortable - the two mattresses were terrible and need replacing. Also they were put together to make a double bed, but there was a hard raised ridge in between the two. The worst bed I have ever had in a hotel. For 3 nights out of the four, we were kept awake until 4pm, as there is a nightclub adjacent to the property which had loud music blaring and people screeching and shouting in the street until well after the 3am closing time. Even though we were on the second floor the noise was extremely loud and intrusive. It is very unfair to let these flats knowing that this public nuisance is going to prevent any sleep whatsoever. The kitchen tap unit was very loose, making it difficult to turn the taps on and off. This needs fixing. There was only one teaspoon, and only one dessert spoon. The drain in the shower smelled bad all the time. ##### K Stayed 4 nights in Apr 2022 ### 10/10 Excellent #### Philip Mar 20, 2022 Liked: Cleanliness, room comfort, communication #### Well appointment budget accomodation. Spa Court is a well located property in Cheltenham, with pubs/bars within 1 minute, Brewery 1/4 5 mins away and Montpellier around 10 minute walk. The accommodation is ex student halls, but the apartment has enough for 2 people. The key system works well, and the staff allowed us to check in early without any fuss. Suited for friends imo or couples with a lower budget. Overall a very pleasant stay with zero complaints. ##### Philip Stayed 4 nights in Mar 2022 ### 10/10 Excellent #### Pauline Oct 25, 2021 Liked: Cleanliness, room comfort, communication #### Would go again Lovely room only let down by the cleanliness of the shower and drainage.Otherwise location was great and building was modern and clean ##### Pauline Stayed 3 nights in Oct 2021 ### 8/10 Good #### Jaye Oct 19, 2021 Liked: Cleanliness, room comfort, communication #### Great for the price The apartment was great for a two-night stay, with all the basics we would need. It was clean and a decent size. Being in the town centre it was very noisy, mostly people shouting in the night and early hours - the windows keep out pretty much no sound, but it is bearable if you’re up late anyway. The check-in process would have been great if the key had been added to the app properly. Luckily the company sorted it before I got to the door! I like the digital key as it saves remembering your keycard. It might be difficult for some who are not good with phones and apps though. ##### Jaye Stayed 2 nights in Oct 2021 ### 8/10 Good #### Serena Oct 16, 2021 Liked: Cleanliness, room comfort, communication #### Overall very good stay A few niggles (no lightbulb in the main light; no soap despite being in covid times; stinky kitchen sink drain) but overall a very good stay - spacious airy studio in great central location, clean and comfortable with a good kitchen area, met my needs perfectly. Communications with Oliver of Staylets were excellent . My main gripe was the ridiculous digital key system - yes it worked fine once I'd got it, but it was a right palaver . Firstly I hadn't received the promised digital key email by the morning of arrival (Oliver kindly sorted that out smoothly), and then I ended up accidentally deleting my entire whatsapp app - all lost ! - to make space for the app you have to install to use the digital key, as my phone was so low on storage. I realise it wasn't the owners direct fault that I had no spare phone storage and did this clumsy accidental deletion, BUT the fact is that with a normal key system I would not have been having to stress/faff round with apps in the first place, and this has caused an awful lot of inconvenience to myself and others. Please could the owners consider a better alternative for the future ? .. But yep, once safely inside - a great stay, thank you. ##### Serena Stayed 4 nights in Oct 2021 ### 2/10 Terrible #### Verified traveler Sep 30, 2021 Disliked: Cleanliness, room comfort #### Hygiene problem. Bedding with urine Stay two night with this property, arrived late for checked in and discovered the bedding had urine on it but can't get help until next day, ask Hotels.com to step in for help and relocate the hotel, but they spoke an english accent that you couldn't understand, wasted half day to get it solved, then property manager on the phone agree to help and refund, thanks to him for that but our holidays has been ruined. Note, the property site on the main road next to all the bars and outlets, the noise will not stop until 4am, if you want quiet room then think again! ##### Verified traveler Stayed 2 nights in Sep 2021 ### 6/10 Okay #### Verified traveler Sep 28, 2021 Liked: Cleanliness, room comfort, communication #### Simple city centre apartment A simple, clean, well presented apartment. The mobile based door locking system was a little temperamental which was irritating at times. Kitchen tap was loose and could do with correctly fixing in place to make it easier to use. 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