Ratings based on 871 Verified Reviews

4.2 out of 5
84% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 16, 2020
3 out of 5
by A verified traveler

Posted Mar 15, 2020
The fans could have work but they didnt. But experince was ok all together.
5 out of 5
by A verified traveler from Knoxville, Tn

Posted Mar 14, 2020
I can’t say anything bad. It was just fine to me. My wife and I had a great! I wish it was closer to Knoxville, Tennessee. Lol
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 14, 2020
2 out of 5
by A verified traveler from Knoxville

Posted Mar 13, 2020
Clean but some members of the staff were rude at the check in
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 13, 2020
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 12, 2020
5 out of 5
by A verified traveler

Posted Mar 12, 2020
I loved being able to check in and out on the kiosk. The free valet was also a plus!
5 out of 5
by A verified traveler

Posted Mar 11, 2020
I love this hotel. Clean and comfortable rooms. So many places to relax, eat and enjoy. What I didn't like is this particular cashier in the food court inside the casino who has a mohawk haircut and it's florescent green. The attitude he has while ringing you up. He treats you like he really doesn't want to handle your transaction. Also it would be nice if they provide better signs and directions for we encountered many who were lost getting off the elevators. They should use closed captions on the cafeteria TVs so you can at least get a idea of what they are saying if they keep the TVs on silent there.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 9, 2020