DoubleTree by Hilton Asheville - Biltmore

Photo gallery for DoubleTree by Hilton Asheville - Biltmore

Featured Image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, down comforters, pillowtop beds, minibar

Overview of DoubleTree by Hilton Asheville - Biltmore

DoubleTree by Hilton Asheville - Biltmore

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
115 Hendersonville Road, Asheville, NC, 28803

Explore the area

  • Popular LocationBiltmore Estate1 min walk
  • Popular LocationCathedral Of All Souls2 min walk
  • Popular LocationAsheville Mall5 min drive
  • AirportAsheville, NC (AVL-Asheville Regional)16 min drive

Choose dates to view prices

About this area

Asheville

Located in Asheville, DoubleTree by Hilton Asheville - Biltmore is in the historical district and in the mountains. Fine Arts Theatre and Asheville Art Museum are cultural highlights, and some of the area's landmarks include Biltmore Estate and Cathedral Of All Souls. Traveling with kids? Consider Asheville's Fun Depot and Colburn Earth Science Museum. Discover the area's water adventures with rafting nearby, or enjoy the great outdoors with ecotours, hiking/biking trails, and mountain biking.

What's nearby

  • Biltmore Estate - 1 min walk
  • Cathedral Of All Souls - 2 min walk
  • The Orange Peel - 3 min drive
  • Grey Eagle - 4 min drive
  • Asheville Mall - 5 min drive

Getting around

  • Asheville Regional Airport (AVL) - 16 min drive

Restaurants

  • TGI Fridays — 1 min walk
  • The Market Place — 1 min walk
  • Corner Kitchen — 3 min walk
  • Well-Bred Bakery & Café — 3 min walk
  • Red Stag Grill — 3 min walk

About this property

DoubleTree by Hilton Asheville - Biltmore

Family-friendly Asheville hotel in Biltmore Village with free parking
A restaurant, an indoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite. All 197 soundproofed rooms provide free WiFi, free wired Internet, and pillowtop beds. Comforts include premium bedding and pillow menus, and guests will also find conveniences like sofa beds and coffee makers.
DoubleTree by Hilton Asheville - Biltmore offers 197 accommodations with iPod docking stations and minibars. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels, video-game consoles, and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Area shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10 AM: USD 9-16 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Shopping
  • Spa tub

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space (129120 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • Cable channels
  • iPod dock
  • Pay movies
  • Premium channels
  • Video-game console

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • In-room massage
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Up to 75 lbs
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 9 and USD 16 per person (approximately)
  • Pet fee: USD 50 per pet, per stay
  • In-room safe fee: USD 3.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Asheville Biltmore
DoubleTree Hilton Asheville Biltmore
DoubleTree Hilton Hotel Asheville Biltmore
DoubleTree Hilton Asheville Biltmore Hotel
DoubleTree by Hilton Asheville - Biltmore Hotel
DoubleTree by Hilton Asheville - Biltmore Asheville
DoubleTree by Hilton Asheville - Biltmore Hotel Asheville

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 522 out of 971 reviews
5 - Excellent 54%
Rating 4 - Good. 293 out of 971 reviews
4 - Good 30%
Rating 3 - Okay. 104 out of 971 reviews
3 - Okay 11%
Rating 2 - Poor. 38 out of 971 reviews
2 - Poor 4%
Rating 1 - Terrible. 14 out of 971 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place nice service but I was surprised first time for 20 years staying in the hotel breakfast pay separately
Stayed 1 night in Sep 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk people were above wonderful. Friendly wanting to make the stay perfect. My own complaint are the beds were not comfortable and clearly need to have the mattresses changed
Stayed 1 night in Sep 2021

3/5 Okay

Traveled with family
Liked: Staff & service
The bed was extremely uncomfortable - the bathroom very small. The hotel needs to be updated. Would be nice if they had a shuttle to some of the breweries in the area
Stayed 2 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and in a good location with plenty of parking.
Stayed 2 nights in Sep 2021

5/5 Excellent

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near biltmore states
Stayed 1 night in Aug 2021