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Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel

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Indoor pool
Indoor pool
Terrace/Patio
Terrace/Patio

Overview of Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel

Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel

2.5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationWestern Carolina University13 min drive
  • Popular LocationHarrahs Cherokee Casino16 min drive
  • Popular LocationGreat Smoky Mountains National Park22 min drive

Choose dates to view prices

About this area

Sylva

Located in Sylva, Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel is in a rural area. Great Smoky Mountains National Park and Nantahala National Forest reflect the area's natural beauty and area attractions include Great Smoky Mountains Railroad and Country Side Bowling Lanes. Cherokee Bear Zoo and Santa's Land Family Theme Park and Zoo are also worth visiting. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's quiet location.
Popular Location

What's nearby

  • Oaks Gallery - 18 min walk
  • Poteet Memorial Park - 4 min drive
  • Western Carolina University - 13 min drive
  • Harrahs Cherokee Casino - 16 min drive
  • Great Smoky Mountains National Park - 22 min drive

Getting around

  • Asheville Regional Airport (AVL) - 63 min drive

Restaurants

  • Huddle House — 16 min walk
  • Kostas Family Restaurant — 17 min walk
  • Dillsboro Chocolate Factory — 18 min walk
  • Haywood Smokehouse — 18 min walk
  • Foragers Canteen — 19 min walk

About this property

Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel

Hotel in Sylva with free breakfast and indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a spa tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room. All 67 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and LED TVs with satellite channels. Hydromassage showerheads, coffee makers, and free weekday newspapers are among the other amenities available to guests.
Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel offers 67 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 42-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the fitness facility or spa tub.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (400 square feet)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/tub combination

Entertainment

  • 42-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 5:30 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 18 years old are not allowed in the fitness facility or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Hotel Stes Dillsboro-Western Carolina
Holiday Inn Express Stes Dillsboro-Western Carolina
Holiday Inn Express Sylva Western Carolina Area Hotel
Holiday Inn Express Western Hotel
Holiday Inn Express Sylva Western Carolina Area
Holiday Inn Express Western
Holiday Inn Express Hotel Stes Dillsboro Western Carolina
Holiday Inn Express Suites Sylva Western Carolina Area

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 297 out of 518 reviews
5 - Excellent 57%
Rating 4 - Good. 151 out of 518 reviews
4 - Good 29%
Rating 3 - Okay. 39 out of 518 reviews
3 - Okay 8%
Rating 2 - Poor. 20 out of 518 reviews
2 - Poor 4%
Rating 1 - Terrible. 11 out of 518 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Located in the beautiful smokey mountains. Breakfast was kind of minimal. Would of liked a little more than what was offered, otherwise a beautiful hotel.
Stayed 2 nights in Jun 2021

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay! Nice room, nice pool and a very good breakfast! I would definitely stay here again!!
Stayed 1 night in May 2021

5/5 Excellent

Stayed 2 nights in May 2021

1/5 Terrible

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great place, had terrible neighbors on all sides screaming kids running up and down the halls banging on our doors until after midnight.
Stayed 1 night in May 2021

4/5 Good

Stayed 1 night in May 2021