In a national park, Kyukamura Shikotsuko is in an area with good airport proximity. Lake Shikotsu and Shikotsu Visitor Center reflect the area's natural beauty and area attractions include Chitose Salmon Aquarium and Doraemon Wakuwaku Sky Park.
A restaurant, a sauna, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a library, and free newspapers are onsite. Bathrooms are shared.
Kyukamura Shikotsuko offers 39 accommodations with bathrobes and slippers. Business-friendly amenities include desks, safes, and phones. Guests have access to shared bathrooms. Bathrooms include complimentary toiletries, hair dryers, children's robes, and children's slippers. Housekeeping is provided daily.
Recreational amenities at the hotel include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Languages spoken
Japanese
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
1 restaurant and 1 coffee shop/cafe
Things to do
Playground
Sauna
Family friendly
Laundry facilities
Playground
Refrigerator
Conveniences
Elevator
Free newspapers in lobby
Front-desk safe
Library
Guest services
Daily housekeeping
Front desk (limited hours)
Laundry facilities
Luggage storage
Outdoors
Garden
Picnic area
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
We should mention
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Kyukamura Shikotsuko
Kyukamura Shikotsuko Chitose
Kyukamura Shikotsuko Hotel Chitose
Kyukamura Shikotsuko Hotel
Kyukamura Shikotsuko Hotel
Kyukamura Shikotsuko Chitose
Kyukamura Shikotsuko Hotel Chitose
Frequently asked questions
No, only service animals are welcome at the property.
Self parking is free at this property.
Check-in is from 3 PM - 6 PM.
Check-out is at 10 AM.
Situated in a national park, this hotel is within a 15-minute walk of Shikotsuko Onsen and Lake Shikotsu. Shikotsu Visitor Center is 0.8 mi (1.2 km) away.
Yes, Kyukamura Shikotsuko offers free cancellation on select room rates, because flexibility matters! Please refer to Kyukamura Shikotsuko cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
4.5
Wonderful
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We got there after 5:30 which was a bad idea. In winter it was already pitch black and the walk from the bus stop to the hotel is uphill and very challenging with luggage. I don’t even know how we did it!
Hotel itself is pretty good. Breakfast and dinner provided, bathrobes provided and you can wear to dinner, onsen open 24 hours. No view in the room but you’re close to the gorgeous lake. Small eats around town are amazing, cream puff, pork bowl 豚井, potato mochi... Be ware of the black crows; they’re very aggressive if you have food exposed in a plate!
Go to 丸驹温泉 via shuttle bus (ask hotel front desk to arrange it for you), super worth it! It’s the most scenic onsen with 100+ years of history.
I have been travelling in Hokkaido for almost a month (and longer in Japan) and stayed in very nice hotels. This place beats all of them hands down. The next level of excellent would be extraordinary. So I rate extraordinary: the staff (special mention), the location and its ambience, the quality of the food and its presentation. All this is not meant as 5* international (which I don't like much), but a place with a homely feel and great service that is genuine.
I enjoyed my stay very much! Excellent staff and comfortable environment! The basic dinner set was much better than I was expected! Breakfast will be better if more varieties are available, e.g. sashimi don etc. Onsen facilities are only basic ones. The room was spacious and nice! Overall speaking, I would recommend this hotel for those who would like to have a budgeted hotel with onsen in Shikotsuko Lake.
I really really enjoyed my stay at Kyukamura! I was up in Hokkaido for the Yuki Matsuri in Sapporo and decided to stay at Lake Shikotsu. I'm so glad I did. I actually enjoyed the ice festival at Lake Shikotsu more than the Yuki Matsuri in Sapporo. The whole town is really happy to have people come there in the winter.
I landed at Chitose arpt and took the bus to Shikotsu. (This was the most difficult aspect of staying out here. There is very limited bus service and it is very expensive if you are commuting into Sapporo or to Otaru for day trips.) I got off the bus and was instantly greeted by a Kyukamura staff with a shuttle to the hotel. Check-in was easy and the room was so clean. Changed into yukata and went for a delicious meal in the lobby. If I can say one thing that impressed me the most: THE STAFF IS THE BEST! Everything is cared for and you are made to feel as comfortable as possible. I speak limited Japanese but it was enough to communicate with everyone. Everyone was so helpful and respectful!
It's very easy to walk into town. Maybe 10-15 min depending on your pace. Definitely go during the day because the views are spectacular! The ice festival is incredible to see during the day.
I believe when you travel to another country it is always good to learn and respect local customs. When in the shared bath: WASH YOURSELF BEFORE GETTING IN. When it is past 10pm don't yell in the halls etc.
Fantastic place and I want to come again in the summer!
