Ratings based on 463 Verified Reviews
2.4 Room cleanliness
2.7 Service & staff
2.5 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Maryland
Poor customer service
Posted Apr 16, 2018
Pros: Room service is very poor and not clean.
Cons: Management and staff must improve the communication with customers and should at all times be willing to listen to the complains of customers.
Location: It was fun being in Ohio. So many car sales dealerships. I had a great time visiting some of the car sales points.
Poor customer service and impolite customer management. very unfriendly client management.
Recommended
for Everyoneby A verified traveler
Posted Apr 16, 2018
Its was a nice stay easy to book a room. I like the fact that they had a drive up window to check in or out.
Recommended
for Everyoneby A verified traveler from oh
Freshly remodeled. Nice updates
Posted Jan 21, 2018Close to the highway. Very reasonable prices. Kinda scared it was so cheap but just turned out to be a great deal.
by A verified traveler
Posted Jan 15, 2018 on Hotels
by Randi
Bad shape
Posted Jan 5, 2018 on HotelsThis hotel is in bad shape. The first room we were given had a broken heater and the pipes under the sink had fallen off and were lying on the floor, rendering the sink unusable. The second room had peeling paint, damaged locks and was none too clean. The clerk would not let me into the lobby and dealt with us through a drive-up window with no mic or speakers, so we communicated through hand gestures. Stay somewhere else.
by A verified traveler
Posted Dec 25, 2017
The tables were sticky and the tub had someone’s hairs in it Yuck. It just wasn’t what I expected.
by A verified traveler from Aurora, IL
Ok hotel for the price, VERY rude front desk staff
Posted Dec 25, 2017My 2:30am Check is was ok. My reservation wasn't right due to My own error after a rough night. The next morning I called to inform the front desk of this error and that I would need another night. After an hour I was contacted by the front desk the lady was YELLING AT ME TO COME TO THE OFFICE NOW. I informed that I would. She was so rude and nasty after paying more than the Expedia rate for the second night and being treated so rudely I was too tired to fight. I feel that what is said was not the issue but how she said it! Totally unprofessional and rude.
by Michael
It was ok
Posted Nov 27, 2017 on HotelsIt was ok
by A verified traveler
Posted Nov 27, 2017
I was questioned about my age before they even asked for my id. I didn’t appreciate it at all.
by Zakia
Posted Nov 15, 2017 on Hotels