First of all, I only book this room or these rooms for my kids for the memorial of the passing of their dad. I booked this rental a month and a 1/2 in advance. I asked for 2 adjacent rooms. I was traveling with 3 kids and 2 adults. When I first got there, I got there well left after my check in because I was traveling in an electric vehicle. When I first arrived around 430, the guy tried to make me pay for another room, not realizing I had already paid in advan that was the first problem.Second problem came when later on that night after I came back from charging my car and I tried to relax. I found a moving roach, I took pictures, and then I killed it. I told the hotel's staff about what was going on in my room.They told me they were clean it.They never did long story short.The roach,Set in my room for 2 days.I have 2 different times from pictures.Because the staff never cleaned my room , then kicked me and my kids out in the middle of the night when we got back from cedar point with my kids. All because when he finally did clean my room , I recorded him doing so , he seeing my phone got mad and kicked my kids and I out. He told me he was going to refund me which he lied.Because when expedia called , he told them he was not going to refund me. He must've thought I was gone because I had to drive all the way back to the room and talk with this man about my money. This room is horrible. Awesome breakfast was two choices of toast and two choices of cereal,juic machine broken