“We booked this place because of the nice photos advertised online, but it was disappointing. The room was very rundown and not well kept. Windows inside the room couldn’t lock which felt very unsafe.
The room itself was not clean - bedsheets and towels were grey and stained, and we also saw bugs on the bed. Water pressure was so low, we could hardly rinse shampoo out.
Also, there was no washing machine inside the room as described. The only washer was outside and was shared with the entire……
“The hotel is beautifully designed to a very high standard, with excellent rooms and public areas. Breakfast was very good, and the staff were wonderful—friendly, attentive, and genuinely eager to help.
Unfortunately, there were significant maintenance issues. The safe had to be replaced twice, and there was a persistent sewage smell in the bathroom that the staff tried several times to fix without success.
Although the staff handled everything professionally and did their best to help, these……