Cheyenne Mountain Resort, A Dolce by Wyndham

Photo gallery for Cheyenne Mountain Resort, A Dolce by Wyndham

Featured Image
Private beach, white sand, beach umbrellas, beach towels
Private beach, white sand, beach umbrellas, beach towels
Indoor pool, 2 outdoor pools, pool umbrellas
Indoor pool, 2 outdoor pools, pool umbrellas

Overview of Cheyenne Mountain Resort, A Dolce by Wyndham

Cheyenne Mountain Resort, A Dolce by Wyndham

4 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
3225 Broadmoor Valley Road, Colorado Springs, CO, 80906

Explore the area

  • Popular LocationEl Pomar Carriage Museum4 min drive
  • Popular LocationBroadmoor World Arena5 min drive
  • Popular LocationBroadmoor Golf Club5 min drive
  • AirportColorado Springs, CO (COS)15 min drive

Choose dates to view prices

About this area

Colorado Springs

Located in Colorado Springs, Cheyenne Mountain Resort, A Dolce by Wyndham is connected to the convention center. Cheyenne Mountain Zoo is a popular attraction and the area's natural beauty can be seen at Garden of the Gods and Cave of the Winds. Looking to enjoy an event or a game? See what's going on at Broadmoor World Arena or United States Olympic Complex. Rafting offers a great chance to get out on the surrounding water, or you can seek out an adventure with mountain climbing, mountain biking, and horse riding nearby.

What's nearby

  • Millibo Art Theatre - 4 min drive
  • El Pomar Carriage Museum - 4 min drive
  • Broadmoor World Arena - 5 min drive
  • Broadmoor Golf Club - 5 min drive
  • Cheyenne Mountain Zoo - 7 min drive

Getting around

  • Colorado Springs Municipal Airport (COS) - 15 min drive

Restaurants

  • Mountain View Restaurant — 1 min walk
  • Elevations Lounge — 1 min walk
  • Walter's Bistro — 7 min walk
  • The Public House — 10 min walk
  • On The Border — 3 min drive

About this property

Cheyenne Mountain Resort, A Dolce by Wyndham

4-star resort with pools, private beach, full-service spa
Spend the day relaxing at Cheyenne Mountain Resort, A Dolce by Wyndham's private white sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. All 316 rooms offer free WiFi, balconies or patios, and TVs with cable channels. Guests will also find iPod docks, room service, and premium bedding. Housekeeping is available on request.
Cheyenne Mountain Resort, A Dolce by Wyndham offers 316 air-conditioned accommodations with iPod docking stations and safes. Rooms open to balconies or patios. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 11 outdoor tennis courts and 5 indoor tennis courts. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alluvia Spa and Wellness Retreat has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Count on Us (Wyndham)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property for guests without COVID-19 vaccination
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–11:00 AM: USD 7.25-9.50 per person
  • 2 restaurants and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 18 holes of golf
  • 5 indoor tennis courts
  • 2 outdoor pools
  • 11 outdoor tennis courts
  • Aerobics classes
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Health club
  • Indoor pool
  • Kayaking
  • Motorized watercraft
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cribs/infant beds
  • Indoor pool
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Golf clubhouse
  • Golf lessions with a pro
  • Golf pro shop
  • Hair salon
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space (40000 square feet)
  • Meeting rooms - 38

Outdoors

  • Beach umbrellas
  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Beach towels
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • iPod dock
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities
  • Shuttle services
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per day, plus a deposit of USD 35.00 per night
Dogs welcome
2 per room (up to 70 lbs)
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are available for USD 30.0 per stay
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • 2.25 percent tourism fee will be charged
  • Resort fee: USD 31.49 per accommodation, per night
The resort fee includes:
  • Pool access
  • Spa access
  • Fitness center access
  • Fitness/yoga classes
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • Faxes
  • In-room coffee
  • Self parking
  • Parking
  • Housekeeping

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 7.25 and USD 9.50 per person (approximately)
  • Pet deposit: USD 35.00 per night
  • Pet fee: USD 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Guests under 16 years old are not allowed in the spa

Property is also known as

Cheyenne Mountain Colorado Springs
Cheyenne Mountain Resort Colorado Springs Dolce Resort
Cheyenne Mountain Resort Colorado Springs
Cheyenne Resort
Mountain Cheyenne
Cheyenne Mountain Hotel Colorado Springs
Cheyenne Resort Colorado Springs Co
Cheyenne Mountain
Cheyenne Mountain Resort Dolce Resort
Cheyenne Mountain Colorado Springs Dolce
Cheyenne Mountain Dolce
Cheyenne Mountain Dolce Resort
Cheyenne Mountain Resort Colorado Springs A Dolce Resort
Cheyenne Mountain Colorado Springs Dolce Resort
Cheyenne Mountain Colorado Springs A Dolce Resort
Cheyenne Mountain Resort
Cheyenne Mountain Colorado Springs A Dolce Resort
Cheyenne Mountain Resort, A Dolce by Wyndham Resort
Cheyenne Mountain Resort, A Dolce by Wyndham Colorado Springs

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 505 out of 1099 reviews
5 - Excellent 46%
Rating 4 - Good. 318 out of 1099 reviews
4 - Good 29%
Rating 3 - Okay. 153 out of 1099 reviews
3 - Okay 14%
Rating 2 - Poor. 86 out of 1099 reviews
2 - Poor 8%
Rating 1 - Terrible. 37 out of 1099 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
nice view rooms
Stayed 2 nights in Sep 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well kept and the rooms were clean.
Stayed 2 nights in Mar 2021

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, amenities
The rooms where great. The view of the lake and mountain was obstructed - kinda misleading on the website.
Stayed 3 nights in Sep 2021

3/5 Okay

Traveled with family and small children
Liked: Amenities
Being in mountains
Stayed 2 nights in Sep 2021

1/5 Terrible

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience. Perhaps one of the worst stay in a hotel. Room had rats you can hear through the night in the walls. Rat droppings every morning in the balcony. Called front desk to report every day. Light fixture in balcony didn’t work. Called to report every day, no one came to fix. Wanted to leave hotel but it was already fully paid. Just put up with it. Spoke with Manager on the last day. She was polite and apologetic. She committed to a four night (of the seven nights) refund. Still pending. Would absolutely not recommend the hotel. Beyond the public health hazard of having rats in your property, the hotel is in poor condition. Stairs needed repair, air conditioner was poorly functioning, and bathrooms were rarely cleaned.
Stayed 6 nights in Aug 2021