Needs to step up their game
Posted Jul 29, 2016
This hotel is in the Polaris area, so I mistakenly assumed it would be nice (with so much competition on where to stay). If it hadn't been for the fact that I booked a room here for multiple nights due to being in town for training, which was held at this hotel, I would have checked out and stayed somewhere else closeby. I actually wondered as I was staying here if I could "nominate" this place to be inspected. The instructor of my training class said their organization would not hold the class at this facility again.
The rooms were dirty and had a general "stench"... maybe it was the humidity, but the rooms and the whole hotel smelled. My TV cut out half the time, and others participating in my training class said the same. The internet in my room did not work either and therefore I could not keep up with work while I was gone from my office for three days. The housekeeping staff would take my (plastic) water cups but then not replenish the room with new ones. Paint was peeling everywhere, I couldn't sleep because the A/C unit sounded like a lawn mower being started and literally shook that whole side of the room.... there is more I could say, but in general, the whole place needs a makeover.