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Hilton Garden Inn Columbus/Polaris

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Indoor pool
Indoor pool
Indoor pool
In-room safe, laptop workspace, iron/ironing board

Overview of Hilton Garden Inn Columbus/Polaris

Hilton Garden Inn Columbus/Polaris

3 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

  • Popular LocationMagic Mountain Fun Center5 min walk
  • Popular LocationPolaris Fashion Place8 min walk
  • Popular LocationSharon Woods Park6 min drive
  • AirportColumbus, OH (CMH-John Glenn Columbus Intl.)18 min drive

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About this area

Columbus

In the city center, Hilton Garden Inn Columbus/Polaris is in an area with good shopping. Polaris Fashion Place and Easton Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Columbus Zoo and Aquarium and Ohio Expo Center and State Fair. Check out an event or a game at Mapfre Stadium, and consider making time for Ohio State Fairgrounds, a top attraction not to be missed.
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Popular Location

What's nearby

  • Magic Mountain Fun Center - 5 min walk
  • Polaris Fashion Place - 8 min walk
  • Highbanks Metro Park - 5 min drive
  • Sharon Woods Park - 6 min drive
  • Westerville Mini-Golf - 7 min drive

Getting around

  • Port Columbus International Airport (CMH) - 18 min drive

Restaurants

  • The Garden Grill — 1 min walk
  • Texas Roadhouse — 4 min walk
  • Carrabba's Italian Grill — 4 min walk
  • BJ's Brewhouse — 6 min walk
  • Mimi's Cafe — 6 min walk

About this property

Hilton Garden Inn Columbus/Polaris

3-star Columbus hotel in Polaris, walk to Polaris Fashion Place
Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, a bar/lounge, a snack bar/deli, and a spa tub are onsite. All 118 rooms provide free WiFi and free wired Internet, flat-screen TVs with digital channels, and conveniences like refrigerators and microwaves. Room service, coffee makers, and free weekday newspapers are among the other amenities available to guests.
Hilton Garden Inn Columbus/Polaris offers 118 accommodations with safes and coffee/tea makers. 43-inch flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Free area shuttle up to 5 mi
  • Free shopping center shuttle

Food and drink

  • Breakfast available for a fee weekends 7:00 AM–11:00 AM: USD 10.95-10.95 for adults and USD 5.95-5.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Conference space (1757 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Hair dryer

Entertainment

  • 43-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

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Columbus
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Polaris
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Hotel
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Guest rating 4+
Guest rating 4+
Washer and dryer
Washer and dryer
Air conditioned
Air conditioned
Business friendly
Business friendly
3 star
3 star

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.95 and USD 10.95 for adults, USD 5.95 and USD 5.95 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Columbus/Polaris
Hilton Garden Inn Columbus/Polaris Columbus
Hilton Garden Inn Columbus/Polaris Hotel
Hilton Garden Inn Columbus/Polaris Hotel Columbus
Hilton Garden Inn Columbus/Polaris Ohio
Hilton Garden Inn Polaris
Hilton Garden Columbus Polaris
Hilton Garden Inn Columbus/Polaris Hotel
Hilton Garden Inn Columbus/Polaris Columbus
Hilton Garden Inn Columbus/Polaris Hotel Columbus

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 337 out of 632 reviews
5 - Excellent 53%
Rating 4 - Good. 214 out of 632 reviews
4 - Good 34%
Rating 3 - Okay. 53 out of 632 reviews
3 - Okay 8%
Rating 2 - Poor. 19 out of 632 reviews
2 - Poor 3%
Rating 1 - Terrible. 9 out of 632 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities
Write a review

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very nice and clean. The location was excellent with plenty of shopping and restaurants within five minutes away. We had a great time!
Stayed 1 night in Jun 2021

1/5 Terrible

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Bed was horrible. Pillows where flat
Stayed 1 night in Jun 2021

4/5 Good

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Well maintained & very clean
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my “ go to” hotel in Columbus. Clean, reasonable rates and excellent service and close to I-71. I’ve stayed here several times and have never been disappointed.
Stayed 1 night in May 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021