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Hilton Garden Inn Columbus/Polaris

Photo gallery for Hilton Garden Inn Columbus/Polaris

Exterior
Pool
Pool
Pool
Desk, laptop workspace, blackout drapes, iron/ironing board

Overview of Hilton Garden Inn Columbus/Polaris

Hilton Garden Inn Columbus/Polaris

3.0 star property

8.4/10 Very Good

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Gym
  • Breakfast available
Map
8535 Lyra Dr, Columbus, OH, 43240

Explore the area

  • Popular LocationMagic Mountain Fun Center6 min walk
  • Popular LocationPolaris Fashion Place10 min walk
  • Popular LocationSharon Woods Park6 min drive
  • AirportColumbus, OH (CMH-John Glenn Columbus Intl.)19 min drive

Room options

About this area

Columbus

Hilton Garden Inn Columbus/Polaris is located in Polaris, a neighborhood in Columbus with good shopping. McConnell Arts Center and James Thurber House are local landmarks, and the area's natural beauty can be seen at Highbanks Metro Park and Sharon Woods Park. Magic Mountain Fun Center and Sky Zone are also worth visiting.
Visit our Columbus travel guideOpens in a new window
Map

What's nearby

  • Magic Mountain Fun Center - 6 min walk
  • Polaris Fashion Place - 10 min walk
  • Good Vibes Winery - 6 min drive
  • Sharon Woods Park - 6 min drive
  • Westerville Mini-Golf - 7 min drive

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 19 min drive

Restaurants

  • Texas Roadhouse - 5 min walk
  • Carrabba's Italian Grill - 5 min walk
  • BJ's - 7 min walk
  • Mimi's Cafe - 7 min walk
  • Mitchell's Steakhouse - 7 min walk

About this property

Hilton Garden Inn Columbus/Polaris

3-star hotel located in Polaris
Take advantage of dry cleaning/laundry services, a fireplace in the lobby, and a bar at Hilton Garden Inn Columbus/Polaris. Stay connected with free WiFi in public areas, and guests can find other amenities such as a 24-hour gym and conference space.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-out, and a 24-hour front desk
  • An elevator, a gift shop, and a TV in the lobby
  • Guest reviews speak well of the helpful staff and proximity to shopping
Room features
All 118 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like desk chairs.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 43-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 5–14 per person
  • A bar/lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 1,757 square feet of conference space
  • 3 meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 43-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from January 1 2023 to January 1 2024 (completion date subject to change). The following areas are affected:
  • Elevator
  • Exterior
  • Hallway
  • Meeting facilities
  • Parking area
  • Select guestrooms
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Administrative fee: USD 100.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 5.00 and USD 14.00 per person (approximately)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is required for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Columbus/Polaris
Hilton Garden Inn Columbus/Polaris Columbus
Hilton Garden Inn Columbus/Polaris Hotel
Hilton Garden Inn Columbus/Polaris Hotel Columbus
Hilton Garden Inn Columbus/Polaris Ohio
Hilton Garden Inn Polaris
Hilton Garden Columbus Polaris
Hilton Garden Inn Columbus/Polaris Hotel
Hilton Garden Inn Columbus/Polaris Columbus
Hilton Garden Inn Columbus/Polaris Hotel Columbus

Frequently asked questions

Is Hilton Garden Inn Columbus/Polaris pet-friendly?

Yes, this property allows cats and dogs (limit 2 per room). There's a fee of USD 125 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hilton Garden Inn Columbus/Polaris?

As of Jan 31, 2023, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Columbus/Polaris on Feb 12, 2023 start from $89.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hilton Garden Inn Columbus/Polaris?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Columbus/Polaris?

Check-in is from 3:00 PM - midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hilton Garden Inn Columbus/Polaris?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hilton Garden Inn Columbus/Polaris located?

Located in Polaris, this hotel is within a 15-minute walk of Magic Mountain Fun Center and Polaris Fashion Place. Highbanks Metro Park and OhioHealth Westerville Medical Campus are also within 3 mi (5 km).

Can I cancel my reservation for free at Hilton Garden Inn Columbus/Polaris and receive a full refund?

Yes, Hilton Garden Inn Columbus/Polaris offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Garden Inn Columbus/Polaris cancellation policy on our site for more details about any exclusions or requirements.

Hilton Garden Inn Columbus/Polaris Reviews

Hilton Garden Inn Columbus/Polaris Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 403 out of 808 reviews" "
" "10 - Excellent 50%
Rating 8 - Good. 274 out of 808 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 78 out of 808 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 32 out of 808 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 21 out of 808 reviews" "
" "2 - Terrible 3%

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.7/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

10/10 Excellent

Ted

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and professional, the lobby was very nice and comfortable and inviting… I plan to stay there whenever I come to Columbus

8/10 Good

Haylea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The jacuzzi tub was a little stained and the fridge in the room was broken but the staff was nice and the hotel was nice.

10/10 Excellent

Gordon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean and the staff was very polite
Stayed 1 night in Oct 2022

6/10 Okay

Brent

Business traveler
Loud and No Rooms? Really
The hotel was at capacity and they told me at check-in that there were no more rooms. They found me one after I said, "what do you mean, I reserved a room. " My room was the least desirable area of the hotel. On the back side of the kitchen area and bar. I could hear all of that... As well as the dog-approved area of the hotel where there was a friendly dog that just simply wanted to go outside at 5am.
Stayed 1 night in Oct 2022

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton Garden Inn stay
Very clean and quiet in a good neighborhood with lots of accessible restaurants and shopping. Very close to the freeway.
Stayed 2 nights in Oct 2022

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location close to Polaris shopping and restaurants. Room was good size. Hot water in sink and shower took a long time to get hot.
Stayed 1 night in Oct 2022

4/10 Poor

Elizabeth

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Thomas, Indianapolis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly
Stayed 1 night in Oct 2022

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road trip
Great stay give the 5 stars. Clean and great staff
Stayed 1 night in Oct 2022

10/10 Excellent

Tammy